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February 2024 by Sandra W.
Love the store but their new online advertising is terrible. So many pop ups, some even from other grocery stores, runs very slow, and I have given up looking at it. Needs to be improved or go back to the published weekly paper.
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November 2023 by M “Coconuts Matilda”
Worst encounter with a pharmacist ever. They refuse to fill my prescription (controlled) because I’m from out of state. Makes absolutely no sense! How many millions of snow birds come down to stay that have prescriptions filled ???? Why would you refuse me and then tell me to go to another pharmacy. Your pharmacy is awful. Your people are always in a foul mood and rude.my doctor called in a prescription for me an hour prior from my arrival. This technician says that they don’t have time ti listen to the voicemail right now but they will have the medication ready by end of day. Whaaaaaat???? INCREDIBLY RUDE!!!!I feel discriminated against by Publix pharmacist. It’s not fair for them to fill others from out of town but exclude me.
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September 2023 by Tyana B.
I loved coming to this store . But ordering my food at Publix sub station was the worst experience I had this week . Was very disappointing . I ordered my food and the guy was being very helpful but we was busy at the moment . Another lady asked if I need help I said sure why not . I told the lady working in the sub station that I wanted a WHOLE SUB - WHITE BREAD . She continues to slice the bread and ADDS mayonnaise. I didn't ask for mayonnaise or tell her my order YET . The only thing I said was that I wanted a whole sub . She continues to add the Mayo to both sides . I didn't say anything about it because a little Mayo wouldn't hurt my stomach . So I continue to order . She continues to put Salami on my sandwich. I let her know , which I said " Ma'am I didn't want that type of meet , but I would like board head TURKEY instead " . The lady continues to get upset and rolls her eyes . She pulls out the turkey but I let her know that I would like for it to be shaved please . She continues to roll her eyes and walks away to go cut the turkey . She comes back and puts the turkey on the bread . Ok . I said I would like Muenster cheese . She adds it . I also said I would like lettuce . She then adds LETTUCE AND WHITE ONIONS . I immediately stop her and I told her " No ma'am I just wanted lettuce on it " she then takes out the onions and literally asks me " ARE YOU DONE ? " I said " EXCUSE ME " She then continues and says " ARE YOU DONE ? " . I said no ma'am I'm just letting you know that I said lettuce not onions . Then I continue with my order and she keeps getting upset . The last thing I told her was to cut it into 4's . She continues to cut it into 2's . Which I let it be . She gives me the sand which and it's dingy looking . I go and report it to the store manager who was available at the time and she actually did give it to me for free but I just had a horrible experience with the lady at the sun station . That was the rudest someone has ever been . I understand it was a Thursday and it was kind of busy but it was no need to have an attitude. It's customer service you didn't politely say sorry I didn't mean to do that . She kept getting a hissy fit . Which didn't make any sense because she asked me if I needed help when someone else was already helping me ... Don't get upset and catch an attitude when you asked me if I needed help with an order . It was just so rude . Horrible experience. It doesn't even make me wanna come back to that store either . Just RUDE . Do better and work on customer service .
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July 2023 by Miami C.
The worst customer service ever! Very rude and disrespectful of customers. Not one person but two have really bad attitudes and could not have cared less. I will never ever return to this place again. Calling corporate to lodge a formal complaint against the employees. I thought it was where shopping is a pleasure.
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July 2023 by Charlotte D.
the worst employees publix chose to hire. everyone in the pharmacy, is rude, not very helpful and super judgmental. i will be switching oharmacys after that.
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February 2023 by Frank D.
I'm only mentioning one employee since I don't have a problem with anyone else. The woman with the blue hair or maybe red at the customer service desk. She is the most unfriendly employee, especially working the CS desk. If you ask her about a scratch card she looks elsewhere and will say "I don't know" instead of maybe helping out?? She seems to cater to the men from what I see. I've tried to make conversation with her but she just turns her head. No smile no thank you NOTHING. If she isn't happy there then get out of hospitality.Management and employees are always friendly and helpful. It's a shame this woman is working the customer service desk.
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February 2023 by Mateja K.
This Publix is beautiful, well organized, and has extremely friendly staff that provide great service. I received assistance at the deli from Daniel, who was overly kind and really made my day and made me smile. Keep up the great work!!
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January 2023 by Sara Scoco
This is hands down the WORST pharmacy I have ever used. I have been using them for the past 4 years, I would say the last has been the absolute worst. The average wait time to speak to someone is 15 minutes, the technicians are incredibly rude, and the service is horrible. I had a horrible flu last week and my doctor called in meds around 3pm. I called to follow up as the doctor mentioned the script would be left on the answering machine. On the first call around 4pm I was told there was no script. On the second call at 5pm, I was told that the pharmacist was "busy" and would get to it when he could. On the third call I asked to speak to a supervisor (I was incredibly sick and needed the meds), and was told there was no one to talk to and only a floater. I had to change my pharmacy to Walgreens, who filled the script in 20 minutes. I finally received a text from this pharmacy at 7pm stating the script was ready. I had to pay cash at Walgreens because Publix decided to run my insurance before even processing the script. I cannot believe they treat people who are in pain and sick so horribly. I will never be back.
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January 2023 by Collette K.
Ordered a birthday cake for my daughter's 17th birthday and my accommodations for red and white decorations were met with no problem! Kudos to the baker that decorated my daughter's cake! We loved it!
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January 2023 by sonny m.
Super cleanVery helpful staffPleasant staffState of the art Boar's Head deliEasy to park Win win all around
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December 2022 by Mike McDaniel
Friendly, courteous, helpful, professional i cant say enough about them. Ive been treated so poorly at the cvs for so many years I'd forgotten what it was like just to be treated like a person. Ive transfered all my perscriptions and my wife's too.
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March 2022 by Charelle B.
Today was smooth sailing i came in a hurry to get a fresh sub and the associates did not disappoint the sub station was a breeze very friendly
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December 2021 by Eduardo Souza
1 hour n phone and call disconnected. Shopping somewhere else
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November 2021 by Jay K.
Pretty much any Publix I have ever been in for subs specifically, has been a bad experience! I came in here early for a couple of subs for later in the day and to beat the traffic. I waited and waited and waited for someone to take my order. They kept saying "I'll be right with you" but then would find something else to do. There were maybe five people working in the deli area and all they were doing is anything but wait on a customer! It wasn't like they were mobbed with customers (they had been open only a few minutes) they were just being busy at not doing nothing! Finally after waiting about 10-15 minutes someone did take my sub order and then that took about ten minutes to make two subs! How ridiculous! I will not let this happen again, plus although its been said they have some of the best subs in Florida (they're okay, not great) its just not worth the aggravation. On the plus side of waiting for so long was the very good fried chicken was ready so I was able to score a box! It just seems to me that everyone at the PSM deli counters hate their job. One stars for the wait, three stars for the sub and four stars for the fried chicken. Two stars means "could have been better" which perfectly describes my visits to the sub and deli counters at several PSMs. "I'll be right with you"
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June 2021 by Jusepe P.
Love this location..love people in Deli department They are really nice,kindness patience with a lot of customers, good management, good organization, clean, good prices..!!love definitely BOGO..really great supermarket.