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January 2025 by joni lucas
I am a long time customer of Regions in four different areas in the state of Florida. All locations except for Sarasota are out standing.
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November 2024 by Erin Alcalay
Dee went above and beyond educate me on my financial goals. She’s extremely professionally customer service focused! I highly recommend joining this bank.
The teller named Brandon also was customer service focused and represented regions from the very best way.
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November 2024 by Jadi Bhai
I should have read all the bad reviews on Regions before becoming their client. They offer me a credit card, I accept and get approved. First transaction gets blocked at a mall. Despite approving the transaction through SMS, card remains unusable. Get on the phone with Regions, placed on hold for hours, get told card is not blocked, but I'm still not able to use the card. Day at the mall goes wasted. Tried using the card again after 2 days, card is still blocked. Get on the phone with Regions, now get told I have to go to a branch to resolve issue. Went to this Regions branch. They inform me card is not blocked. I show them live on my phone doing a transaction that is still getting blocked. Get told to wait for a banker. Hour goes by banker still not available. Another day wasted. Finally ask the branch teller to cancel the credit card. In summary, as the other bad reviews suggest, Regions is clueless about their operational systems in what appears to be a disconnected setup, so if you need help getting an issue resolved, Regions won't be able to figure out why their process does not work.
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September 2024 by Kay Cee
Ridiculous! Opened an account, recieved a wire transfer, which should be available immediately, and was told that I had to wait 3 or 4 business days for the banks system. My account says AVAILABLE FUNDS but I still can't withdraw. The manager of the bank can't do anything and it's a holiday wind so they're closed on Monday! I'll be closing my account on Tuesday. Only bank I've ever had a problem with!
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June 2024 by Hunter Cole
Overall pretty good for my banking needs. Needs a bit of an outside touch up but thw people inside are friendly
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May 2024 by Jr Pang
Dee Dee assisted me well and was very nice to me. I love the experience there I would recommend this bank to any body.
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May 2024 by Zuleica Macan
What a lack of empathy from the teller. She didn't say hello, she didn't say thank you and she was totally irritated because she stopped interacting on her cell phone on social media. With an irritated body language, SHE handed me the receipts I requested from the company I work for. Regions bank waste money with type of employee.
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May 2024 by Ada M Acosta
One of the best customer services ever.
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April 2024 by Lora Collins
Dee Dee was amazing! I needed to open an account for my Mom, and Dee Dee was very patient, knowledgeable and friendly.
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January 2024 by Cathie Oliver
The customer service is great no problems or complaints.
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December 2023 by Teya Netherton
The darker skinned african young man who works here is extremely unprofessional, rude and has a huge attitude as if he hates his job. He’s enough for me to never come in again! Horrible.
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October 2023 by Stephanie Espinosa
The people that work here are extremely unprofessional. Especially the heavy set woman who I believe is the manager, such a dark cloud in that place to mistreat a breastfeeding mother in front of her 1 year old baby knowing how crucial it is for a mother to be under stress and potentially affect a mothers lactation is very cold hearted coming from this woman. She should be ashamed of herself. If I can could leave 0 stars I would she should be fired from this place.
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September 2023 by Leslie p
Best branch ever don’t know why would someone leave Les then 5 stars
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September 2023 by Jose Leiva
Thank the staff of this banking institution: Region Bank, for opening the doors of their establishment
To us immigrants, above all, make us feel like family, without distinction of race, color or language. God bless you.
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July 2023 by Dean B
Vena was extremely patient and efficient with a more complex set of transactions! Thank you!