I have been with SunTrust for over 20 years... I recently had a problem with my Truist account and visited this branch to request assistance. I was met by Pam who handled my problem and was extremely courteous and professional. Pam is the reason why I continue banking with Truist.
October 2022
Since Suntrust has merged with BB&T and become Truist I've had nothing but issues. From their systems not speaking to each other to their check deposit processes it has all gone downhill. It is a shame because I've been banking with Suntrust since 2003 and now I'm going to move all 8 of my accounts.
September 2021
The women here are slow and rude. I stood in line for an hour. Then when I got to the window the woman was unhelpful and unfriendly. Closed out my account will never use again.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.