-
March 2024 by Adbert Perez
Funny how the employee took my phone to "fix something on my Amazon return" and wrote this review without even asking... "Cici thank you for the customer service. Great help and appreciate it" Desperate move Cici... One star only for that action... Disrespectful... You could've asked at least...
-
March 2024 by Tristan Michael DevereX
I feel compelled to update my review following a recent experience at the store. A woman, whose name I don't know, borrowed my phone under the guise of needing it urgently. To my complete surprise, she used it to leave a Google review for your business without my consent. This act of overstepping boundaries was highly unprofessional, and I earnestly hope it's addressed by someone in charge. As a result of this incident, I've decided to never let anyone else use my phone in the future.On a separate note, I want to highlight my positive interaction with the lady who notarized my documents. Not only has she consistently demonstrated professionalism, but she also streamlined the entire process, making it a seamless experience for me. She is truly an asset to your team.
-
March 2024 by Monsun M
Cecile was great ? help and so excited to walk us through myself and my wife with our notary . Thanks for the great customer service.
-
March 2024 by James Edwards
Thank you cici for the customer service greatly appreciated it
-
March 2024 by Ana Barth
1121 ups store is awesome cici, Ilene, Hanson and Nia great customer service . Thank you guys.
-
March 2024 by Greg Hunter
Eileen was excellent. Really appreciate the courtesy!
-
February 2024 by Adea McKnight
It was a pleasure working with Hanson. He was very knowledgeable on the services I inquired about. The store manager Ilene was very helpful as well. Another plus , the store is organized and clean. I will definitely be returning to this location for all mailing and shipping needs.
-
February 2024 by Rafa Fernandes
Great workers.Manager refused to let me use 3feet of clear tape, made me buy a whole new one.
-
February 2024 by Pascal Alchenberger
Fast and easy convenient employees where very helpful in helping me find the right packaging for my item for return. I was very pleased
-
February 2024 by RAMON PETERSON
Tenth and military Deerfield Beach Florida. Ten am. Cameras in-store back up the summary given. I went to ask the pricing of a mailbox. An ordinary effort to do business with this establishment. I asked this question and the gentleman handed me a laminated set of sheets. It was a lot of information so I simply took images rather than stand at the counter reading it as the only question I had was the COST. What appeared to be a manager came from the back and acted as though I did something wrong and wasn't pleasant in that I wasn't responsible for ANY actions that took place other than the question I supposed to the clerk. It appeared that I was given private information only shared with ?. The cost question summarily lost my interest. Two stars: attempted good service by the clerk. Rude service by the manager who had no recourse to her actions when asked why she acted like I did something. The information I have must be very damning indeed. Others witnessed the episode of me calmly informing her of her poor treatment of others without reason.
-
January 2024 by tom sirbu
Friendliness and support of staff
-
January 2024 by Tangila A
Always perfect experience love Ilene
-
January 2024 by Mish Velez
Too expensive . Got charged $71 to ship a box under 10lbs from FL to PA regular ground shipping. Will never use them again! Go to the post office and save your money. I wish I would have.
-
January 2024 by Yvette Soto
Very few minutes on line.They have enough employees to assist with their customers needs.
-
December 2023 by Barbie The Welder
I’m super grateful for Ilene & UPS! I had 4 sculptures I was shipping to a client & Ilene spent time working with me to make sure I had everything packaged safely. It’s pretty nerve wracking to ship one of a kind art that you spend weeks creating, these can’t be replaced if they’re damaged. Seeing the thoughtful way Ilene handled the sculptures & her suggestions to improve the packaging really made me comfortable letting my babies go. Thank you to all the staff who helped! I’m deeply grateful!
