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May 2025 by Casey Schettler
My husbands phone would not charge we made it 20 min before they close Jason was absolutely amazing he sold us a temp phone till we could get his phone fixed. Jason took the time to make sure my husband got his pictures off his phone !! Y'all this guy is wonderful at what he does !!
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February 2025 by Crystal Witcher
Very pleased with the assistance and punctuality that I received.
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October 2024 by Tiffany Nicole
I just don't understand these people , I go to cricket in chipley they say they can switch my auto pay to be taken out the day I requested, but yet I was just in DeFuniak doing things so I come to this cricket, and they are saying I can't change my auto payment to the 3rd , that's crazy .. getting told by chipley I can and definitely says I can't !! I don't understand cricket, I've have nothing but BAD from this company not saying the service and such is bad but how they do things and one saying this and doing the complete opposite of what was told to me !!! I'm about to say screw them and find another carrier!!!!!!
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May 2024 by sherri lee
Very helpful employees!
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September 2023 by Bobbie Ann Brewer Ford
I always love it when I go inside.
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August 2023 by Debi Crisco
I just needed information and she provided it
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August 2023 by Michael Artell
I've got to commend Cricket Wireless, it's good to see a company that takes interest in the community by hiring the handicaped, however putting them into management positions is ridiculous. I mean I'm just guessing she's handicaped because if she isn't I wouldn't hire her to watch my dog. This place is a joke, service??? Qualified personnel??? Friendly??? These are words that could never be associated with this particular business. Had the $60 unlimited plan. I broke my phone and went in to purchase an UPGRADED PHONE from what I had. They NEVER have any of the better phones, never in stock so they sold me an inferior phone as an upgrade. Even with the $60 unlimited plan the phone ate up all my data, how? I don't know because it never worked. Can't even send text messages service to place a call was non existent compared to my old phone even though Cricket is supposed to have the towers for this area. The so called Manager offered to sell me another phone because it was past the seven days of purchase at over $500 telling me it was my fault for not coming back within 7 days.Even though I bought the service plan and the fact that the phone never actually worked to begin with. They should just hold a gun on you out in the parking lot. I suggest going anywhere but here to buy a phone they don't stand behind their products. I'm pulling my whole family out from Cricket, I don't believe in supporting the incompetent.
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June 2023 by Lisa Lockemy
Friendly, helpful staff. Great phone company
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May 2023 by Jamie Hammock
I go into the store on my lunch break to get two new phones. Amber and her team were absolutely amazing at getting me in and out. Calvin was super sweet in helping me fine what I needed. This is the best location around and the only one I will be visiting from now on.
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May 2023 by jamie kilgore
I go into the store on my lunch break to get two new phones. Amber and her team were absolutely amazing at getting me in and out. Calvin was super sweet in helping me fine what I needed. This is the best location around and the only one I will be visiting from now on.
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November 2022 by Jerry jr n momma Cole
She was super friendly.. I told her what I needed and she did exactly that and met all of my accommodations... I personally went to another cricket store the day before and left with no answers and no help .. so the next day I went to the defuniak springs location and she was top notch customer service...
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November 2022 by Julia Campbell
Office reeks of old cigarettes, are they smoking in the back? Requested new screen protector and was refused service.
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September 2022 by Daniel Cline
Don't have cricket got Verizon
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September 2022 by Jeannie Whitfield
Helpful
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June 2022 by Michael King
Everytime I have visited the cricket store in Defuniak I have had nothing but an amazing experience. The staff are very friendly and I enjoyed talking with them. The service is the best I have ever had, much better then Verizon or straight talk. I unfortunately am bad with names but they know who they are, thank you again and I really enjoyed talking with you all.
