Lowe's Home Improvement in DeFuniak Springs, FL, is a store that offers a wide range of hardware and home improvement products at low prices. Customers can find items such as paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, kitchen remodeling materials, outdoor and gardening equipment, and bathroom décor. The store serves both DIY enthusiasts and professionals, providing expert advice and convenient services. Many customers appreciate the clean store environment and the variety of trusted brands available. Customer service experiences vary. Some shoppers highlight the exceptional help from employees like Mike in plumbing, who is friendly, knowledgeable, and eager to assist. Others mention that while some staff are warm and helpful, there are concerns about judgmental attitudes from certain employees, which can impact the shopping experience. Despite this, customers recognize the store's well-trained staff, including the pro team, who are praised for their helpfulness, especially for small business needs. Several reviews emphasize the kindness and helpfulness of employees such as Camren, Dee, and Carlos, who went out of their way to assist customers, even helping load heavy items on hot days. Overall, Lowe’s in DeFuniak Springs is seen as a store with a friendly, helpful staff that strives to support all customers in their home improvement projects.
The oil They always treat me right. They helped me with an awkward mower exchange last week. The oil dipstick was loose on the first use and the oil level was quite low. I was afraid that serious damage had been done to the engine so they exchanged the mower.
September 2025
This is the absolute best home improvement store in NW Florida and the finest Staff I have ever encountered. Expect to be greeted an helped with the most common to most obscure home improvement projects that you have. We also own a small business and their pro team are top notch. I cannot recommended this store enough!
September 2025
We want to thank Lowe’s for reining their employees so good! We were two ladies attempting to load 12 bags of mulch into our car and a young man (name tag) Camren passing by came to help us. On this hot day this was much appreciated. ***** 5 star customer service
