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October 2023 by Theresa Walker
I was unhappy to find my nearest Cricket store closed for lunch at 2:30pm. The sign said "back in 30mins." From what time? We waited over 30 mins, but they never opened. Additionally, this store had previously told us that we'd have to apply for our insured replacement phone on our own,This was untrue. We went to a further store that was amazing & they helped us apply for the phone replacement.
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October 2023 by Ms. Janice
Rude staff who aren't very knowledgeable. They're not here to help resolve your issues.
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July 2023 by James Stevens
The service from here in Florida is absolutely terrible, and the employees in our local stores are not very helpful or nice, to be honest. I would advise people to only get service from them if you can not afford another option. Be aware there are some employees that will give you false info on services that are offered, do your homework before you decide.
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March 2023 by Theresa Smith
How can you sell someone a phone without telling them you don't have the tempered glass until after you charge them and activate the phone. Horrible customer service. Poor selection of phones and cases.
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August 2022 by Mama Gigi's
We walked in we were seated for the duration of 20 minuets, Before being asked if we needed assistance.
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March 2022 by Beverly Wells
Forced to change cell phone because of 5g and my previous provider no longer has signal in my area. Some of my neighbors had switched to Cricket so decided to try. A friend had suggested a Motorola stylus as it is closest to what I was used to. Aleysha was extremely helpfulShe tried to find any discounts I might qualify for. She set up my phone and my payment plan. The following week she untangled the mess I had caused due to my lack of being tech savvey. Highly recommended.
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January 2022 by Dan CODM
I just bought my new iPhone 13 pro at this place . Great customer service and was very fast with everything ?
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December 2021 by loriyeye seleck
Lazz is the only person in that store that knows anything ,he truly a guru, the other people working there don't know sqat, if lazz leaves ,no more cricket, my key board quit working ,the one lady tried ,couldn't fix it ,the manager and the other guy wouldn't even attempt it ,the next day. I went back to lazz 10 minutes fixed?
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September 2021 by Mark A Farmer Jr
How about staying open like you advertise
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August 2021 by Brenda Morales
The guy who help us was really nice ? it's a good place
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July 2021 by James Robinson
Very nice people they need to learn a little more about their job but all in all I was in good hands
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July 2021 by Jesus Hernandez
Helpful friendly staff
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June 2021 by Jennifer Lawley
Super nice
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September 2020 by Juan Robles
I love my phone the staff was amazing thank you guys
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July 2020 by george rivera
Trying them out
