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March 2024 by Orlando Melendez
I've been to several Jersey Mike's and have always had a good experience. This location in Deland wasn't as good. There were two young ladies working, they're demeanor seemed as if they really didn't want to be there. They weren't rude or anything like that. It was obvious they didn't want to be there also because the condition of the location was terrible. After I ordered my food I walked to the register to pay and from there I was able to see the condition of the floor from behind the register to over near the grill and there was so much filth on the floor that I immediately regretted ordering anything. After I got my food I went to sit at a table and all the tables were dirty, I had to wipe a table myself. Then, the sandwich, it wasn't as good as I usually have had at other Jersey Mike's locations. It's really a shame because this is the closest to my home. I won't be going back again.
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March 2024 by Brittany Mistretta
The two girls that were just in today that made and prepared my sandwich did a great job my sandwich was so good and the cream soda is on point loved every bit of it.
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March 2024 by T. M.
The food here is great, that’s not the issue. I used to come in here a lot since it’s conveniently located for me, but the staff are something else. They’re constantly talking to each other or on their cell phones - to the extent that I can’t even ask for something on my sandwich as they’re making it…because I can’t get a word in as they’re chumming it up. It’s just bizarre. Store is always dirty too. The employee who rang me up this last time just stood there for - seriously - probably about 60 seconds texting. I honestly wanted to see how long she would hold out before actually waiting on a customer. When I started to feel awkward I finally said, “I haven’t paid yet,” prompting her to act. She did not even look up from her phone, keyed something in, and said nothing. I only knew to pay because the card machine lit up. I paid. She never said a word, never handed me a receipt, nothing. I had to ask for the cup for the fountain drink I ordered - while she was still texting, never even looked up again. It was honestly laughable that she was that engrossed in her phone, but this has happened so many times now with this same employee that it’s started to wear on me. I avoid the place now because it just feels cringy to go in.
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March 2024 by Jake Pippins
I would like to give 5 stars. I didn't.I expected better. Not the employees fault, rather the owners fault. Not adequately staffed. 2 employees Friday at 5pm. I don't want to hear someone called out, that's no excuse if you staff properly you won't have a problem when someone don't show up. If you can't staff then close the doors. I like to see employees follow sanitation guidelines but when you understaffed your restaurant it leaves them no choice but to not follow safety for food handling procedures, not the employees fault. Same gloves touch meat then vegetable then bread then cheese, they have no time to practice safety or cleanliness. Store tables dirty, work area floor disgusting, no time to clean. JM has good products, but no good if not handled safely. (Sick). If you only have 2 employees on Friday at 5pm, then close your doors before you cause someone to fall ill and clean your dirty store, no one wants to sit in a dirty seat or table. I went to my car and ate, that was not the plan. All I thought when eating is I better not get food poisoning from cross contamination. Fortunately, I did not get sick.The employees were working hard and trying but that's not enough! I don't even blame management, I blame the owner of this store. I know better, this was not quality and if you're charging 20 bucks for a couple of sub sandwiches it better be quality.. ALL THE WAY! I've read the other reviews posted, you're not taking this serious because the poor reviews keep coming. If your going to pay the bottom of the barrel and charge ridiculous prices you can afford to have the restaurant staffed adequately, following procedures and a clean environment. DO BETTER!1st and last visit to JM's Deland. Your bottom line appears to be the $, it's mine as well..?For me, I use to eat out 4 to 5 times a week. With inflation it's once or twice a month. It's not that I can't afford to, I'm not going to, it's the lack of.... and business wanting more. Many restaurants are failing "in this day and age". I put the slow roll on now. Run your business as you like, you do you. No need to reply JM, actions speak louder then words.
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February 2024 by Tracy Rice
The last 3 times we have been here either they can’t take cards and it is only cash or they are out of something. Like today no provolone cheese and no Rosemary bread. Most of the time they have only 2 ladies working like dogs. Whoever runs this store needs to do better.
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February 2024 by M.W Peters
Called for order and phone keeps cutting off. Will try Orange City instead. Ridiculous!!!!
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February 2024 by justin knuebel
They are only taking cash at 02-24-2024 and didn’t have a sign up.
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February 2024 by onur keskiner
I have a great experience at jersey Mike's sandwich shop. Giana is a great employees very positive energy, listen the customer and very professional. Definitely
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February 2024 by Steve Green
I am so very dissapointed with the service I didn't receive today at the Deland store at 2375 S. Williamson blvd. They weren't really busy. Only four customers were in the store. I stood at the counter ready to order for 10 minutes. No one acknowledged me in any way. So I left,disappointed and still hungry.
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January 2024 by loriyeye seleck
Great food ,great service ?♥️
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January 2024 by Henry James
What can I say great subs.
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January 2024 by M p (P)
Ordered subs for curbside pick up. Was waiting outside for about 20 minutes after my order said it would be done. I looked up the phone number for the place and the phone was disconnected so I could not call. I was forced to go inside only to see the girls at the counter messing around and my orders sitting on the counter, ready to go for God knows how long terrible service .
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December 2023 by LL
Excellent service!
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December 2023 by Angela I.
We ordered curbside but there was no curbside parking spots. Waited 20 mins and nobody came. Also got myOrder wrong. definitely not a great experience at all.
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November 2023 by Carmen Jones
The two young ladies working there this evening( I was there an hour ago) were fabulous. I watched them work together making the sandwiches and assisting customers. My sandwich was great. I got the Italian sub. I was tired today so the one lady had to keep repeating what she said but the other translated for me so they will remember me from this review. Anyhow, Service was great foodwas delicious and the two ladies there are Superb ?. Team work makes the dream work. Good job ladies!!