Kaiser Buick GMC Truck is a reputable dealership that has consistently provided excellent customer service and a smooth buying experience for its clients. The reviews highlight the professionalism and personable nature of the staff, particularly Chris Drapeau, John Raynor, and Denys, who have been praised for their efficient and transparent approach throughout the sales process. Customers appreciate the dealership's ability to have the specific vehicle they were looking for ready for them, as well as their willingness to provide competitive financing options that beat the rates customers had previously secured. The buying process is described as smooth, with excellent communication and no pressure tactics. While one customer had a previous negative experience, the sales manager, Cory Watkins, reached out to resolve the issue promptly and effectively. He demonstrated a commitment to customer satisfaction by arranging for the customer's truck to be picked up, providing a loaner vehicle, and ensuring the problem was resolved to the customer's satisfaction. Overall, the reviews highlight Kaiser Buick GMC Truck as a reliable and trustworthy dealership that prioritizes customer service and satisfaction. Customers have expressed their satisfaction with the overall experience and have indicated that they would recommend the dealership and its staff to others.
Live in GA. Was looking for specific vehicle and guess what!? They had it. We worked with Chris Drapeau and had many text & conversations before going down there. (Not in a hassling way. No pressure.) Made a deal & now I'm the proud owner of a 2026 Yukon Denali XL ! All of the staff was personable and made us comfortable.
November 2025
I had a great experience dealing with John Raynor . I notified him what I was interested in he had the truck ready to show when I got there. He was straight forward thru the process. I had my own financing and they were able to beat the rate I had . Will recommend them and they will be my first call for my next truck... read full comment
August 2025
The buying process was smooth. We had the salesman Chris and he was very efficient. Communication was excellent!
