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April 2024 by Catherine DeMayo
Not too many issues with this McDonald's. However, on occasion, there are many times where I have to wait over 20 minutes to get one cup of coffee. The drive-thru in the morning can be quite frustrating as well.
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April 2024 by Mark barone
Good fast and nice customer service the lady who runs it is super nice and pretty and the dark skin lady at drive through early morning made my day great from the start all in all good energy regular mc Donald's
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April 2024 by kiki will
The GM suck! When you request fresh food or a refund she denies and argues! Hate this store because if her. I asked for her name to call corporate and she didn’t give it to me. Her employees even lied about her name. Worse McDonald’s ever
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April 2024 by Shirley Moore
Great, their Frapee Machine always working...Breakfast foods are Great...Staff are Very Kind & Courteous...?
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April 2024 by Barbara Brown
Deland you rock.. you had my coffee coffee of sugar free vanilla ice coffee!!
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April 2024 by Bobbi Cumella
I certainly hope this reaches the right people. My sister and I were there last week. There was an extremely belligerent man harassing them horribly. May I say that the young lady at the front counter was polite and professional trying to help this person. She was amazingI was so frustrated for her but her demeanor remained calm! I wish I had gotten her name because she deserves a raise!
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April 2024 by Monaca Jencks
Clean. Easy to drive thru. Easy to get in and out of traffic wise.
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April 2024 by Darrell LeBlanc
This location always forgets about curbside orders. App says 2-5 minutes, 10 minutes later I have to go inside and wait another 5-7 minutes to get my food.
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March 2024 by Brian Wilcox
Clean fast
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March 2024 by Studio Coda
Terrible service from the front of house.
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March 2024 by Virginia Saunders
This store does not even deserve one star! Worst experience ever! First we attempted to order from the drive thru and there was a car at both windows. At first I thought the car in front of me, was having a difficult time deciding what to order. But after sitting for 15 minutes they pulled out of line and drove away... So we pulled up to the window and nothing, dead silence, my husband would even, ever so often, say hello and nothing. (We then noticed that the same car, that was at the second window, was also not moving) We waited an additional 10 minutes and still no response. So we pulled out of line and parked. Then when we went inside we noticed 4 angry customers complaining about waiting so long for their food. We decided to order from the Kiosk . We both ordered a double fish meal. We waited around 25 minutes for our food. The fries were cold but we ate them anyway, because the manager was telling the customers they were short staffed and was really annoyed when anyone asked her anything. I took one bite of my sandwich and it was extremely dry. I Removed the top bun and there was no tarter sauce on the sandwich. So I went to the counter and asked for a little tarter sauce, from an elderly lady working there. She was very sweet and seemed to be the only person working and trying to help the customers. I watched her carry food out to the cars and food to people waiting inside at the tables. The manager and the other employees were barely doing anything and looked very confused. One young girl working there was standing by the condiments and kept snapping her fingers and standing around as if she was listening to music. The elderly lady went back at 4 different times and asked for tarter sauce for me. But they just ignored her and said nothing and the manager just stood there silent. After 20 minutes my husband went to the counter and asked for some tarter sauce for me. The manager piped up and said " We have to charge you for it" my husband said, fine I will pay for it, even though it was never put on the sandwich to start with. Then manager said, "We are short staffed and have a seat". He came back to the table and then ate all his food and I ate all my fries, still no tarter sauce. My husband said just eat your sandwich they are never going to give you tarter sauce. I ate the dry sandwich all but one little bite, then the little old lady brought me a cup of what was supposed to be tarter sauce. (My husband was furious.) I decided to dip the last bite in the tarter sauce before leaving. I dipped the one bite left in the cup, only to discover it was mayonnaise.!!!!!This store needs leadership, starting with a new manager..This happened today around 1 pm
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March 2024 by Caleb Thompson
Food tasted fine, but they did not fulfill the order accurately. Service was lackluster. Overheard employees complaining about my "big order" and how they just "love" their job. Didn't realize an order for 4 sandwiches and accompanying fries and drinks was a "big order." Unprofessional, but should've expected as much from the younger generation.
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March 2024 by Chris Fau
Slow table service after ordering from the kiosk and the order was messed up with the wrong flavored shakes and no nuggets that were ordered.
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March 2024 by Marie Warbington
Used to be good but last 2 times, cold fries, badly put together hamburgers,so-so service, disappointing.
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March 2024 by michael rockhold
This has to be the most consistently incompetent McDonald's location i have ever been to. Staff seems unhappy and dismissive.
