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January 2024 by Pro nice & clean LLC
thank for good service reasonable prices and good custumer service
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November 2023 by Blanca Nodal
If I could give 0 stars, I would! I don't usually leave reviews, but this company grants a review! Horrible customer service. I have taken two warranty items to this man and he has told me that they are not "warranty covered services" after Bissell approved the warranty repairs both times! The first time, repairs were covered and I received a new vaccum after he said I would not. This time, he would not even take the vaccum after Bissell had approved the transaction. He just went on talking about "how many years he has been doing this and this is not covered". He even sarcastically stated "did you open and read the warranty book in detail, I am sure you did not!" His customer service demonstrates situational apathy, he is negative and lacks listening skills; there is definitely room for much improvement and his treatment of minorities is another topic! There were other caucasian customers at the store and the way they were treated was definitely different as to how I was treated being hispanic! They were acknowledged and spoken to with respect while I received sarcasm and was patronized throughout both visits.
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November 2023 by Shelley Adams
George has rescued my vacuum numerous times over many years. He has a great variety of cleaning products and tools. It is always a pleasure to visit his store.
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October 2023 by Norman Merzzi
This man is an ageist and a racist. We went in there for a service and perhaps to purchase. This man, the owner was rude, abrasive and insulted my granny. After leaving we stopped by to pick up my sister at the salon next door. The people there gave us an ear full about this elderly cruel white man,the owner come to find out. This place should be closed down. I shutter to think if my grandma went there alone,???
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October 2023 by Denise Forsythe
I purchased my vacuum there and received great service then. He serviced another vacuum of ours and was very reasonable. His prices are fair and he stands behind his products and service. He also traded filters with me when hubs bought the wrong ones at a different store. He didn’t have to do that and could have sent me away but he didn’t. I can’t thank him enough and I can’t say enough good about this gentleman and his store. Support your local stores and stay away from big box stores. Thanks again, George.
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October 2023 by Jodie Martinez
I just read the reviews and now it makes sense. You put me down twice. The first time I went to you you charged me $15 to replace a belt. The second time you charged me $20 to replace a belt. Now the third time I went to you, you told me $25 to replace a belt. You never cleaned me vacuum on the bottom just put it on. This time though I asked didn't have enough money and I needed my vacuum. So I asked you how much for just the belt and you charged me $4.99 for 1 belt. I explained that I should be able to Google how to change it hopefully. You put me down like good luck and I couldn't do it. It took me 5 minutes to change it very easily and I was able to see how to take a lysol wipe to the bottom and clean it while I was changing it. This was the second time you put me down and made me feel horrible. I'm not as incompetent as you made me feel. But thank you for allowing me to learn myself. And I understand being older and having every bone in my body ache too, because I have bone cancer.
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March 2023 by Charles Jack
Owner George saved my day by selling me a factory new motor for my Hoover Spin brush carpet scrubber. He just happened to stock this now discontinued part as his store is one of those rare old school sole proprietorship shops from the pre-big box store era. The next time you're shopping for floor care equipment or its repair, forget the big guys. Treat yourself to North Side Vacuums. George is highly knowledgeable, his assortment vast and prices are surprisingly fair.from the
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March 2022 by A V
When it comes to repair service which is the most important issue, this place does a wonderful job. However, there are a few things that left a bad taste in my mouth. The gentlemen tends to condescend. I was in his shop 3 times and each time I saw him talk down to customers as well as myself.I think a business should also not have political commentaries hanging all over. Leaning left or right, its just a bad choice.However, my real reason for giving mediocre feedback was the fact that I paid $140 plus tax for a service and the vacuum was not even cleaned. Look at the attached photos. Why would you service a vacuum and not return it to you customer in pristine condition? Very lazy service IMHO. For the extra 10 mins to wipe the thing down you could have really impressed you client(s).
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March 2022 by Donald Thomas
Well another satisfied customer for sure! I bought a used vaccum from George in 2013 and it has run great from day one! The belt finally gave out after 8 years and I took it back to George and he had it ready for me the next day.
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March 2021 by Brian Gregg
They do excellent work!
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March 2021 by Ronnie Vassak
Drove over from Ormond Beach..George was very professional and obliging...didn't have exactly what I needed but found a better product to achieve a better outcome for the job...he was extremely patient with me & all my questions ....again thank u George
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March 2021 by Pam Smith
Great service and prices. They do not service I robot but told me how to put the brush back in..
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March 2021 by Brian Brue
George did a great job on my Dyson vacuum, thank you.
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March 2021 by HTD CLEANING SERVICES
George is awesome
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March 2020 by Art Bakewell
Great service and excellent prices. George goes out of his way to make the experience pleasant. Big store selection, economical, all with home town service. Shopped here for 18 years and don't intend to stop. Thanks George!
