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October 2023 by Sonya Surber
Nice guys. Honest and fair. We use them for all our vehicles- personal and business.
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August 2023 by C D
Had these guys over charge me for labor and to put a cheap aftermarket part in my vehicle after i requested not to. They left my ball joints loose, and i had to take it somewhere else to get adjusted after the fact because they were "too busy". They charged me $250 more than what I was originally quoted before I dropped off.Fast forward to 6 months, the part they put in failed and is still under warranty. I made an appt for them to order a new part and put the replacement in. They claimed they don't ever put this brand of aftermarket parts in, even though, thats what their invoice supposedly told me after they marked the part up $150. I dropped my vehicle off, inconvenienced all day, waiting for it to be fixed. They call me shortly before closing to tell me they took my truck apart and looked at it, put it back together, but "don't worry its driveable", and never actually put the new part in because they didn't have it. Of course I got heated, as a customer without a vehicle all day long waiting for it to get fixed. Who takes a customers vehicle without the ordered part in stock? I understand mistakes happen, but this is something that should be addressed before the customer arrives or when the customer arrives. Its happened to me at other shops before, and it was never an issue because they called me the day before or told me when I got there - cool.But apparently this shop owner doesn't understand my frustration. I can work on my vehicle myself, but unfortunately some of us work for a living and don't have the time so we trust and rely on these places to do the work for us.Now I am without a new part for my vehicle and they are not honoring their warranty on the part or labor. So now i have to find a part somewhere else and pay someone else an arm and a leg to fix my vehicle because these people are completely unprofessional. I don't know what part they actually installed in my vehicle, or if it is even actually under warranty at this point. I've called twice now to ask if they ordered the part and if i can make an appt to fix this since its under warranty and i have not gotten any sort of call back yet because "its a situation." I've tried being nice, but I am tired of being screwed with.Don't give this shady shop your business. They'll upcharge you and mess up your vehicles and then blame you as a customer for having common sense. They seem to only know how/cater to jeeps.EDIT: I also see the owner just responded - my truck did not have mud all over it and it was also lifted WHEN you put the original axle in - this is nothing new, and I hadn't even been off roading in MONTHS but I guess daily driving on regular roads is considered muddy to you since it rains daily here, and you guys absolutely were avoiding me because you did not want to do the warranty work. You never returned a single phone call. Also, since you claim you honored my warranty, if you actually did, i wouldn't be writing this review - so way to lie on a public page!
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August 2023 by Saad Omar
I recall going to this shop with my car because while filling up gas, it would cut off prematurely. I would have to constantly press the nozzle handle to force through gas. I took it to this shop and had to leave it a day to diagnose the issue.They "find" the issue and tell me my gas tank needs to be replaced. Needless to say, this was expensive in parts and labor. I should have gotten a second opinion, but I chose to trust the mechanics at this shop because they're experts. I bit the bullet and paid them for the work.After the work, I pickup my car and take it to a gas station to pump gas. The issue is still there. I call the Shop to let them know, and they say I have to leave the car with them again so they can diagnose it again.At this point I am fed up. I have left my car at their shop multiple days to try to fix an issue. I take it to a different mechanic and they told me it was an issue with a small canister that regulates emissions at the bottom of my car. He said a proper diagnosis should have found the issue. Since I did not know much about cars, I guess they took me for a sucker. He fixes it for 1/5th what I paid this autoshop.I promised myself I would never go back to The Shop, and I tell all my friends to stay away from here. I urge everybody who gets an unnecessary/overpriced quote from this place go get a second opinion. I learned the hard way, so you don't have to.Service: Vehicle Inspection
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July 2023 by david settle
Great service and extremely nice and easy to work with. Got the job done faster than expected and adjusted the price of service. Definitely will go back again for any job I can’t do myself. Highly recommended!!!!
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June 2023 by sean taylorkent
So far, so good, friendly staff. I will write another review when we get our new frame on my 2001 wrangler. GOT JEEP BACK with new frame and other mods. Whole new jeep well worth the money. Guys in the front office incredible. Very helpful with everything will always take my jeeps there. 15 out of 10 for The Shop
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May 2023 by Anthony Callegari (TnyToNewYork)
Highly Recommend Avoiding.Week wait which isn't bad but got quoted in person for $1050, they looked at all the parts and let me know the cost. I agreed and the day came.Dropped it off and three hours later, not even touched and they call me and said it's $2500 now due to bump stops. Asked without bump stops and they said $1900 ($900 front and $400 back), that's right wrong math. They didn't want to do the job so they overpriced on purpose.Wasted my time.
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October 2022 by Scott Degeberg (Casper)
Good experienced mechanics who know how to really fix a vehicle. Take it to them, they treat you and you car better than the rest.
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October 2022 by Andy Quattrociocchi
Top notch shop! Will definitely take care of your car.
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October 2022 by Al Cadavid
Great SHOP will Never take truck anyplace else after being ripped off I was hesitant to go anywhere the service writer i forgot name She Took great care of me made me feel like life long customer!Meet owner today and Just Real people!! I will be forever customer!! The Tecks are Great!! Just THE SHOP is only place I will use!! Great people Thank you!! Bringing my Ram Charger and trust it is at perfect place..Services: Vehicle Inspection
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July 2022 by Richard Stone
When I arrived, the service writer was really busy looking at his phone. It took a good while, but he had to be alerted to the fact that I had entered the office by a shop person who just happened to be passing by. After explaining the symptoms my truck was experiencing I was told that the mechanic would look at it the following day (Tuesday) and they would call. No call came. I called early Wednesday and they said later in the day they would be able to get to it. No call. Called again early Thursday and was told that I had an internal oil leak (Diesel) but they needed another $450 to figure out where it was. I politely declined and picked up my truck Thursday afternoon. Total diag cost, $150. Not too bad. Took the truck home did some diag and testing myself and discovered a fuel line blockage problem. Fixed myself for $45. The mechanic wasn't even close, and the service writer, too busy to be bothered. Truck is back together and runs great.
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June 2022 by Javiel Morales
Great job and getting my vehicle done with in 2 days with a big list ty
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June 2022 by Major General
Shane does all my work, I feel like inget my money's worth.
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May 2022 by Ron Fitz
Had to get a new drive belt and new power steering lines on my F150. Absolutely great job AND DONE ON TIME. Great service, great service people! Thoroughly enjoyed it. Next is going to be a tune-up. Can't wait.Kudo's to THE SHOP!Service: General repairs & maintenance
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May 2022 by Adam F
Been going here for years now. Tony and his guys are the only ones I allow under the hood of my TJ. Definitely knows his jeeps!
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April 2022 by Gary Carter
Great customer service and quality work. Thank you for taking car of my son's car on short notice and for completing a quality job at a reasonable cost. Definitely a place I will recommend and revisit when needed.Service: General repairs & maintenance
