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March 2024 by Two Shoes
Tire repair is just too expensive (only needed a new valve stem) The cost to repair a trailer tire quoted $39, I can buy a brand new one with rim. From harbor freight for $27.
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March 2024 by Richard Thompson
Prompt service after moving vehicle inside for service. Online appointment setting could use an upgrade. 3rd year since I purchased a lifetime wheel alignment. Store does a great job of updating me on condition and sends an annual email as a reminder for checking.
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March 2024 by Gary Land
Overall solid performance.
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March 2024 by Duncan Hodge
Don’t come here. I came in for an oil change and two new tires. The estimated time that I was give was 1 1/2 hours. I took an Uber home and received a call from the person in charge to tell me that they couldn’t get my oil screw off because it was stripped. They were able to get the screw out and damaged the oil pan. I was told that I had to pay parts and labor to replace it. I informed the manager??? That they were the last people who changed the oil, as shown by their sticker on the window. I was challenged to prove this and needed proof that someone else didn’t do it. I provided proof and the begrudgingly agreed to pay for it. Seven hours later they finally gave my car back. The next day my low tire pressure lit up. I thought it was an error. 4 days later, my tire went flat while I was driving. I took it back and received a song and dance about how busy they we’re eventually the determined that there was a mail in the sidewall of my tire and I had to pay the labor to replace it.I’m contacting corporate, for all the good it will do.Do not use these people
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March 2024 by John W
Very kind and courteous. Prompt and have what I'm looking for.
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March 2024 by Juliana Cardenas
I had the front tires replaced there and 1 week after one of the tires got flat. It took the the car there and at first they said they were busy and I should bring it back the day after. I had to ask them to leave it there anyway because I didn't want drive the car with the complete flat tire. The problem with the tire was from manufacturing. They replaced it and I still had to pay the labor. I don't understand why I have to pay it. Most of the workers there are nice but it feels that practice is not really fair to the customers. First I had to beg to leave my car there to solve a problem they had created and second I have to pay for fixing it. I am not sure if that would be a good way to appreciate my business.
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February 2024 by JF F
On January 30, the store manager Phil Wilson scheduled a wheel alignment and full synthetic oil exchange for next day at 1:00 pm. TAT about 1 hour. I arrived early at 12:40 for the appointment. I asked the service specialist (short/slim dark hair youngster) about the TAT because I needed to pick up my child from school. He answered about an hour.At 2:15 pm, I walked by the bay area, because there was nobody in the front desk, and inquiry about my van. After he spoke to someone, he came back to me and said that my van was next. I reminded him about the 1 hour TAT and that I had to pick up my child.I asked to speak to the manager and he got me "Rick" (not sure if that is his real name). From the get go, he was extremely unprofessional, unsensitive,arrogant, and unapologetic. Totally entitled and tone deaf to my comment that "it is totally unacceptable." His response, "appointments are like doctor offices, approximate time." His behavior hurt the "bottom line," profits and the brand.
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February 2024 by J H
The attendant was very friendly and helpful. They took care of patching my tire up quickly considering I didn't have an appointment. I will go back.
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February 2024 by Mark Nordquist
Friendly, good work.
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February 2024 by troy powell
Rip off scammers that’s don’t do the job
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February 2024 by keylvr
Was nice easy problem solved quickly and reasonablely.
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February 2024 by Roger Grover
Easy appointment scheduling online and work completed timely and correctly.
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February 2024 by Mimi Sinn
Tire Plus Deland isSuch a worst service and dishonest!I just regret trusting themI went to get wheel alignment as I told the manager my car vibrates when accelerating to 60Then he sales talk me with lifetime free alignment with the price of $189 and then I didn’t get a paper receipt but instead was emailed to me when I printed it out I was charged with supplies of more than $15 ? What a cheater! He said my car is good to go.Then I go back to cancel the lifetime thing as it doesn’t help my car still vibratesThe guy says it might be the motor mount or suspension that they want me to comeback for check at the very first place I have my car with them why not check and tell me their diagnosis instead offering me such ridiculous like coolant flushing air filter replacement which is too far from my problem about the car.Don’t ever trust this branch in Deland. The store manager Phil just try to steal money from customer with BAD SERVICE and DISHONESTY!Btw Phil the store manager refuses to refund the lifetime subscription charge which I ask for refund since i don’t think i need it.I went to other mechanic and charged me for $100 parts and labor and fix the problem which is the axle joint.So basically I was cheated by TirePlus for $218 for nothing.
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January 2024 by Pigglett Daniels
the counter person was knowledgeable and helpful.
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January 2024 by richard pechstein
Store manager Phil does an outstanding job for customers. Professional, personable, always watches out for clients. Goes above and beyond. Thanks Phil
