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February 2024 by Bob Barry's
Open till 3pm on Saturday!
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February 2024 by R M
OK, as a business owner that has more than one box in the lobby of Deland post office, we find it absolutely REDICULOUS That we can no longer access our boxes after work hours. There are now signs that state : Basically that nobody can control the homeless population. To keep them from trespassing on United States government property. So they have to lock all the doors at normal post office closing time… as a citizen and a very large taxpayer I find this ridiculous. So, you mean to tell me that the United States post office cannot ask the city of Deland Police Department to keep the homeless from setting up camp inside of the post office! I find that hard to believe. It is absolutely ridiculous. Is it lack of will?? large taxpayers and law abiding citizens should not have to be put out because the post office and/or the local police refused to do their job. Very often one of us can’t make it there in time before you lock up all the doors, then we have to leave the office and make a second trip down there the next day. very inconvenient and very unnecessary. We would certainly expect more from the United States post office. I refused to believe if you notified the police department they would not solve this problem for you, and if they won’t, we need a new chief!
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December 2023 by Slackerzee
THIS PLACE IS THE WORST HATE THIS PLACE I CAN NEVER JUST DROP MY PACKAGE OFF THEY HAVE 3 PEOPLE HERE ONLY ONE PERSON HELPING PEOPLE. HOW HARD IS IT TO CHANGE THE BIN OUT WHEN IT'S FULL I DRIVE ALL THE WAY DOWN HERE AND I CAN NEVER JUST DROP OF MY F-ING PACKAGE THIS PEOPLE ARE SO IGNORANT!!!!!
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December 2023 by Sarah J
Constantly getting the wrong mail. And found out from a neighbor on a different street they got our mail and automatically opened our mail thinning it was theirs. Once or twice I can understand but this is happening weekly now. And it's getting very frustrating.
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December 2023 by Felecia Harpe
I have not gotten any mail in our mailbox over a month because the mail carrier can't get into the neighborhood mailbox, it has not been fixed or replaced! If I could give this a "0" star rating I would.
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October 2023 by Beth J
This Post Office is horrible. The Customer Service I don't even have words for. The female workers are rude and rarely even can force themselves to spit out a kind "Hello" to customers. This review I chose to post after numerous visits and the same terrible treatment as a paying customer. Not only did I pay for a P.O. Box that I NEVER received mail for but, the attitude recieved while attempting to send or receive mail here is horrible. I on three occasions filled out change of address forms and, for six months never was able to get all of my mail. I barely received any honestly! The black haired woman who wears a ton of make-up and the other woman who looks similar and has the same attitude would go through a stack of mail hand me a few and put the others of to the side. This being for General Delivery. I'm unsure of what the reason for keeping my mail would be but, I saw a sign stating its a felony to tamper with peoples mail. Hmmmm. Maybe you need to check your employees here because they aren't doing their jobs at all! I wish I could say I appreciated doing business here but unfortunately just not the case!
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September 2023 by Bret Warren
I was expecting a prescription medication delivery that I needed to sign for. Instead, what I received was a notice telling me that delivery was attempted, but no one was home. That’s ridiculous. I work from home and stayed at the house all day because I knew I needed to sign something from the post office. I scheduled a redelivery for the next day (today). My package was not delivered. The USPS website told me I could pick my package up, so I went to the post office after the mail had already been delivered with no sign of my package. I drove to this location and was told that my package was not there and was in a delivery truck (again— I only went there after today’s mail had been delivered). The woman I explained this to was completely unsympathetic. I normally appreciate the postal service, but this has been an awful experience.
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July 2023 by Jason Patt
Read these reviews last night, dreaded going in this morning!! What?? This town must be full of Ken’s and Karen’s because I just watched “Lisa” handle a room full of Saturday morning attitudes with professionalism and class with more than a touch of helpfulness. Kudos to you Lisa for not letting hurtful comments define you! Cheers!
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July 2023 by Peachie Storr
Very nice service both times, I've had to go to this location. It can be very busy at times with long lines.
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July 2023 by Gilbert D.
This place is Terrible !! The whole Postal Service needs to be disbanded and private ran More efficiently Look at NASA we are now doing things they couldn't possibly do.. People get these government jobs and get spoiled Raises Pensions Holiday Pay Retirements etc...
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July 2023 by Chase M.
Y'all fucking suck y'all are some bitches who didn't fucking deliver my shit you dumb ass
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July 2023 by Robert Lapp
*Updated* My exotic plant has been locked in a hot metal box going on 4 days now. On day 1, Saturday, I called at about 2:30pm and explained the situation to the supervisor (whose name I won’t mention) that the carrier put the wrong key in my mailbox that does not unlock any of the parcel lockers at our neighborhood’s central mailbox unit, and that it is a live plant and I need to get it out asap. We ended the conversation with him saying he would, “TRY to remember.” Well, he forgot, and post offices are closed Sundays and this Monday is Juneteenth, a postal holiday. So, my plant is cooking in a metal box now: Saturday, Sunday, Monday, and Tuesday. *Update* I called again on Tuesday and this other supervisor on duty immediately informed the regular carrier and my plant was delivered to the door probably within 15 minutes of the call and the carrier was very polite and gracious. Thank You.
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July 2023 by Penney Epperson
Too bad there aren’t negative stars. I’ve been to this location three times because my change of address is totally messed up. Extreme attitude from both workers on duty. Unfortunately, I still have to go back again. If my mail delivery issues are not resolved on my next visit, I’ll be contacting the post master!!! I have never seen such incompetent and rude customer service people in my life.
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April 2023 by Shaman Prophet
If I could give 0 stars I would rude people this post office got 2 stars everybody knows this place is horrible and we the people pay for this place.I guess disrespect and trash is all our money is good for. If I had a shop that was 2 stars I would get shut down how are they able to continue operating like this ?
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April 2023 by Peg Evans
Even with long lines, they serve us quickly and are very knowledgeable. They answer our questions and do a great job.
