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December 2023 by Hector O.
Best Online Pet Medicines site - My experience was so good that I had to write a review- From the lowest price for the medication my pet needed to the customer service professionalism and willingness to help and easiness of ordering. My pet needed a medicine urgently and I could not find it thru a local pet pharmacy. The other internet sites I looked for had it 50-75% more expensive and would only deliver in 3-5 business days. This was the only site that would offer several delivery options including overnight Saturday delivery! Would recommend this business 100%!
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November 2023 by Cindy Willow
I like Pet meds they have quality products for my kitties and are very affordable ????????
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September 2023 by Carmen Roibu
Worst Pet Pharmacy ! Worst customer service ! I have placed an order on Aug 14 online! I was watching out for the tracking nr to be updated, 5 days later they haven't started the order yet, so I contacted the customer service and they said are going to speed up the process! I finally got the order on August 29 , 15 days later!!! I have spent $200 for my German Shepherd 's vitamins and they not even shipped the flavor I have ordered for his vitamins!I have ordered duck flavor and they send me chicken flavor!!!Forgot to mention I'm only couple of hours away from this location!!!
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September 2023 by Jolanta Gaweda
Thank you very much for our prescription order. Apreciate.
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May 2023 by Caroline Schoeneman
I took too long to update my review but I had a bad experience that they made right x1000. I am beyond grateful for the customer service with this company because they made a really negative situation into something really great. I want to thank whomever it was that took my situation in consideration when evaluating a resolution for my experience. You guys saved my cat-literally, who has a very specific diet and for whom I could not find food anywhere within 100 miles of me or online. Long story short, I was taken care of even when I was upset. Which I might not have deserved. I appreciate you. I hope everyone reading this chooses to buy from this company because I'm a legitimate customer who they don't know but from across the country, they were still willing to take care of me. These people were raised right. Buy from them. They actually care about you and your animals.I also wanted to add that I've read some pretty negative reviews for this place, amongst many more great reviews I might add, and they're being faulted because people's credit card information was stolen and used on their site. You CANNOT blame this company because of someone else's actions. They did not steal the credit card information. Please use common sense. Please don't avoid them because of these d*** reviews. Clearly they care because they respond to every one of them to make it right. Not many companies do that anymore. They worked for a week straight to solve my issue and I couldn't be more grateful. BELIEVE THE GOOD REVIEWS!
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May 2023 by Willy loehman
These people are beyond useless, no matter how many times I call, and try to do their job for them, they refuse to verify my cats perscription, they are lazy and dont even follow through even after multiple calls to customer service and many days. Wasted my money oaying for faster shipping. Use a legitimate company like petco or chewy. The service here is pathetic and u excusable.
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March 2023 by Mar Sikorski
Terrible customer service. Terrible communication. Ordered 6 pack Heartgard Mar 1st. Had to contact my vet for approval which was given same day. Kept waiting for email with shipping info. 6 days later Mar 7th I called them early a.m. and was told they just received approval and order would ship that day. If any issues they would contact me same morning. Didn’t hear anything so assumed all good. 2 days later Mar 9th still nothing so I called again. Person I spoke with had me on hold a long time. When she came back apologized for confusion, said she had 3 people working on order and would ship to me “overnight” because of all the issues. I asked her when she actually received vet approval and she couldn’t tell me because portal “down”? Finally received email with shipping info. Guess what? Priority mail. Really? Sent another email and was told I would have had to pay an additional $19.99 for overnight? All I wanted was a 6 pack of Heartgard and had to jump through what felt like a million hoops just to get. I will NEVER use these folks again. We work with a large dog rescue and I will be sure all the volunteers and potential adopters do the same.
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February 2023 by Georgette -
I had TWELVE transactions from this business on my card. I have read reviews of this happening to other people, and the same generic response is given. Terrible company, clearly a front for something else.
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February 2023 by leslie Skarlet
Hello, I have like 7 transactions from this place. I called the location at420 S Congress Ave. #100Delray Beach, FL 33445I live in Jersey. How tf does this happen?????No one picks up my calls. I been scammed somehow and I ask to cancel those transactions!
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January 2023 by Callen81
Marla was so kind, helpful, and willing to go out of her way to make sure my concerns were addressed. She really stands out in her ability to engage and resolve concerns while showing genuine concern to make sure the customer feels heard and supported. She is truly amazing. All Petmeds customer support reps should learn to be more cordial, genuine, helpful when interacting with customers.
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January 2023 by Kelly Reich
I have been a 1-800PetMeds customer for a very long time and am pleased with the service except for one recent development. Apparently, now that they have changed their corporation to PetMeds, they no longer add the cookie treat to their orders. My puppy was very disappointed when the box was received without it. I guess there is no incentive to buy exclusively from them anymore.
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January 2023 by les lie
Hello, I have like 7 transactions from this place. I called the location at420 S Congress Ave. #100Delray Beach, FL 33445I live in Jersey. How tf does this happen?????No one picks up my calls. I been scammed somehow and I ask to cancel those transactions!
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January 2023 by Sandra Blanco
I been a customer with pet meds over 15 years. They always been extremely helpful with me. I highly recommend them.
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December 2022 by georgette
I have 3 random charges from this business on my card. I live in Australia and have never in my life used their service.
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November 2022 by Tina G.
PetMeds is a great place to order medication from! It is deeply discounted from my Vet office and they ship fast!
