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March 2024 by Aldo Yldemar Tavano Quintero
Excellent service for Pets. Have a good price plan.
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March 2024 by Sharron Evans
Staff is warm and friendly. Doc was ready to make make some money without follow thru. Distressed, elderly, fat cat. Came with urine infection, ran many tests. Also discovered high blood sugar. After $$$$ sent me home with insulin and antibiotic. Newly diagnosed diabetic…no dietary modification discussion, no timing of medication to food discussion. Also no thought that the blood sugar may be falsely elevated due to single reading during acute infection with dehydration. Sent home with insulin without true diabetic teaching, I could kill my cat with insulin. But guess what, she’s gonna call me with the X-ray results tomorrow…if my cat is alive after the insulin I guess. Also I was told the cat needs an updated rabies vax, I asked since my cat NEVER leaves the house what are the risks for getting rabies…”well none but a bat may fly into your house”….I’ll leave that right there.
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March 2024 by George Cochrane
Love this location. The staff and doctors are amazing. We moved 25 miles away but still choose to drive to this location. Thanks!
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January 2024 by Richard Radin
I appreciate how Banfield takes care of my dog Buddy and reminds me what he needs. Sobglad I joined Banfield...
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December 2023 by Nash Ritter
This vet is absolutely terrible i jave been trying to get my prescription approved for weeks now and I call one day and they say they will do it by the end of the day but then I call the next and they are telling me i need to bring the dog in for a check up. They are only looking for money dint go here.
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December 2023 by Gregory Harris Sr.
Stay far away from this place ( DELRAY BEACH ) my boxer had blood in his urine for 4 weeks and was not getting better.. I spoke with Jen and told her that I needed to put him out of his suffering all they did was give him and exam $67.00 and told me to go somewhere else to put him out his suffering .I have already disputed the charge ..STAY FAR AWAY FROM THE LOCATION AND FRANCHISE !!!
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November 2023 by Ana Izquierdo (Ana & Blaze)
Had to have Cesar my dog nails trimmed. No appointment just come between 2 and 3. I did in less 20 minutes we were done. Highly recommend Banfield Pet Hospital
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October 2023 by Alexander Chesher
Would not recommend. They also don’t make it easy to cancel, I tried calling the corporate office and there’s a 46 minute hold time. What a racquet, I’ll be charging back
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August 2023 by Joan Roxbury
Bring my pet here for all needs. I like the staff. They don't have a store, so I only go on for pet appts.
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July 2023 by Tammy L.
If I could give zero stars I would. My son got a kitten last year and because he is a college student decided Banfield Wellness plan fits his budget. The first issue we had is they missed a significant heart murmur. We had to take the kitten to urgent care where they told us about the heart murmur. We asked if this was something that could just appear they said no that the severity she had been born with it. We had to take her to a cardiologist who was fantastic and prescribed meds and was told Banfield will be primary and that we only needed to follow up every 6 months with them. The first follow up at Banfield the doctor who very rude and acting as if we were over reacting. Unfortunately, due to the wellness plan we had to continue care with Banfield. The kitten was finally cleared to be spayed from her cardiologist on July 10th. The cardiologist called Banfield to speak with the vet to ensure they had the correct anesthesia that was needed for surgery. We were told we could schedule with Banfield that clearance was provided. We called for the first available on July 17th. The cardiologist told us to give a mild sedative before taking her so she would not be stressed. Drop off at 7am and that she would be ready at 2:30. At 12:50 pm, I receive a call from Banfield that they need clearance before they could do the surgery. I explained that the cardiologist called and spoke with them on the 10th and that they should have also received a report. The doctor said the last notes they had were from January. I asked then why am I only receiving a call now at 12:50 when she had been there since 7am. At this point is was very clear they do not know what they are doing. I told the doctor I was canceling everything and do not do anything that I was coming to get her. I called the cardiologist to confirm they spoke with Banfield on the 10th and was told yes and that a report was also sent. When I got there I requested medical records and in reviewing noted the lack of care. They did not follow the cardiologist notes for care on January 5th. We were told to start Atenolol and was prescribed Veraflox. I trusted they were prescribing the correct meds. Veraflox was never supposed to be given. If you love your pets as family DO NOT take them to Banfield!
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June 2023 by Robert Lucchesi (Rob)
We absolutely love DRB Banfield Hospital. There is no greater stress relief than knowing Milo is in great, loving arms at Banfield. I used more expensive pet insurance companies in the past, Banfield is well worth every dollar spent to help keep Milo in the best, healthiest condition possible. At Banfield, we are treated like family.
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June 2023 by Patricia P.
This is our go to for all my dog's medical needs. Part of the Banfield family for years. It's well worth the monthly fee. Take my puppy for annual physical shots and blood work. The staff and doctors are wonderful and will take care of your little family member.
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May 2023 by Elizabeth Keller
The staff was SO amazing, sweet, and patient. I have a pitbull… so going to the vet can be a discriminatory and unpleasant experience. But the front desk girl, the nurses, and the Vet Dr.Emmanuel, were all gentle, kind, professional, and showed no fear of my baby and were so helpful!!! Hands down the best experience I’ve ever had at the vet in my Luna girls 7 years of life.
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May 2023 by Tara Floyd
So disappointed in the service provided. We dropped our frenchie off with an ear infection and some GI issues. He was clean and behaving happy when we brought him. I dropped him off at 11 and was called well after 3 and informed that after testing and then “cleaning” his ears he was now itching like crazy and more inflamed. They insisted that he needed a cone now. Upon arriving I was speechless at how pitiful our dog behaved and how gross his ears and skin is now after being treated. We have had the same issue a year before and another vet office handled this so much better. To top it off they prescribed far too much medication without actually results from the tests to say what was wrong with him. Let’s hope he feels better soon.
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April 2023 by Matt Henry
I took our dog in for some concerns with his joints. The staff was super friendly and helped put him at ease. After the exam the Doc sat with me to discuss the care plan and to answer any questions. I felt very confident that Max got the absolute best care and that we as a family are in a better position to help keep our pup healthy for years to come.
