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April 2024 by Vladimir Zhdamarov
We had excellent service. The staff was friendly. All issues were resolved quickly. Senior Banker Sophia Williams-Ivey was very professional.
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August 2023 by Lien R
I went to this branch yesterday. The customer service and assistance could not have been better. The female manager I’m sorry I forgot her name was super helpful and Caryn beckman was not only extremely helpful and knowledgeable but very genuine and kind. Lee Wells who handles the Merrill Lynch accounts was also extremely knowledgeable and helpful and I appreciated the time he spent with me. This will be my go to branch always!
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July 2023 by ii_anglx
My mother came to this location and they went above and beyond to help her, printing paperwork that she needed and making change for her, among other things. She was thrilled to have found a location with such helpful and friendly staff.
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April 2023 by Joocheon Cha
Thank you for kind service
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December 2022 by Cian Murtagh
We had a great experience at this Bank of America. Patricia O’Hara was a fantastic help, thank you Patricia I really appreciate you and look forward to seeing you again.
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November 2022 by John Calero
They closed service for 2 days because of rain
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May 2022 by Tristan Gentner
Horrible location with no sense of customer service. Will make you wait hours and simply does not care about anyone elses time. Sat in line for an hour just for the bank teller to stand up and walk off no explanation just walks off and leaves the full line wondering when they will be getting helped.
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March 2022 by Jeff Chazen
I wish I could give Bank of America a 0 star rating they have failed miserably over the last several months for months keeping you wait even on appointments for up to an hour as soon as my house closes in a month I am pulling every penny out of there and we'll tell everybody I know to stay away from Bank of America they have to be the worst bank in america right now
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March 2022 by Sheila Mallmann
It became the worst branch of Bank of America ! went to have my signature notarize and Jacqueline de Assumpcao Ramos I think the worst of the worst associate working there refuses to do so!She never look up to the document that was showing her and says that she cannot do it ! It was an certification of address to my daughter to get her first drivers license and I had to sign it and Jacqueline who has the title of "Relationship Manager " refuses it .And I was there but she wanted my daughter as well. So I left the bank and complain about and went to Chase Bank and I've got the document notarized without delay .oh and i cannot forget that Jacqueline is suppose to help Portuguese spoken people but she refuses to do so. DON"T TRUST HER! she is mean and not helpful at all
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March 2022 by Jeff C.
Bank of America is a horrible bank to do business with I'm in the middle of a mortgage and they don't even print out last month's statement until the middle of the month now and they claim it's cause of covid people should stop doing business with Bank of America they're failing customers miserably I will pull my money out of there as fast as I can as soon as this mortgage process is over I hate Bank of America I would recommend everybody stay away their worthless their services are horrible you wait in line forever just to deposit money and their attitude sucks
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February 2022 by Maria Buendia
Worst service ever! They have a lack of communication and the employees confused you with the minimum services.
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January 2022 by Brits Moving
Jonathan Rodriguez was extremely helpful when I visited the bank to do a bank wire. He was patient and professional and did a great job helping me.
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October 2021 by June Cane
This is the worst bank!! I’ve been waiting for one hour to have a document notarized and all the personnel were helping other people. Then they started leaving and going to lunch and I’m still sitting here waiting fir over an hour!! Do not use this branch!
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September 2021 by Meryl Baratz
I had a great experience with Jonathan Rodriguez there. Super helpful, courteous, and explained everything to me about all the banking services. Highly recommend this location. There is also always an armed guard outside and someone inside the bank to direct you.
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September 2021 by Laura
Not enough tellers. Always a long wait. I received back the wrong amount of change for a business account, we were getting coins and bills. The teller was super confused with doing large amounts of change for business. Better training is needed.
