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January 2024 by Oleg Nudel
We got amazing service once again! This is the second time we’re dealing with Delray BMW. Our sales rep if Fernando and he did an excellent job every step of the way. From the day that we came in for a test drive to day day we picked up our new IX he was exceptionally good. What a great experience on the day we came to pick up our car and afterwards as well. I highly recommend him and them.Thank you
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January 2024 by abz
I left the dealership with my X2 and a big smile on my face, all thanks to Jean Frezin’s exceptional salesman's dedication and expertise. I highly recommend them to anyone in search of a great car-buying experience! Enjoyed working with jean, he was very professional and took care of all our questions/concerns.
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January 2024 by Kiara Hermes
Amazing experience! Alfredo was very responsive, from the day I ordered my car to the moment I purchased it, he provided unwavering assistance. Alfredo, Gokay and Iva were an amazing team, their dedication to helping me get the exact car I wanted, coupled with their kindness and responsiveness to my questions, made the entire process seamless. I'm grateful for their outstanding service and highly recommend this team.
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January 2024 by Dustin Emrani
Amazing experience! I got to test drive a couple of different cars which made all the difference in making the final decision. Worked with Alvaro and it was a surprisingly seamless experience. Gorgeous showroom. Even chatted with the general manager Mike who was very warm. I got the car of my dreams!
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January 2024 by wendy hunter
I needed my car serviced and for the first time since moving to Delray, went to BMW of Delray. The entire experience was first class. I appreciated the easy arrival, you literally drive right into the service department! Andy was a pleasure to work with and communicated with me as my car was being worked on. I even received a video showing me what was completed.
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November 2023 by Ray
This dealer is the best BMW dealer in Palm Beach County hands down. The personal interactions combined with honest service rises above the rest. When I returned a lease to them, they went above and beyond what was needed to save me 1200 dollars on a mistake I made. I didn't even lease or buy a new BMW, just walked away. There was no need for them to do that for me. Whenever I decide on another BMW, I will be using this dealership with no hesitation.
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November 2023 by Jayme Ndeto
I've enjoyed doing business here. Pricing on the cars and your trade in will be fair, the buying process is easy, and I left with a great deal on my new car. I will go back here again and will forward my friends, family and colleagues because of the excellent customer service and high quality vehicles. Ryan and Murad really know their cars well and went above and beyond throughout the entire 5 star process - thank you for making my car purchasing experience quick and easy. You won't find a better car dealer than AutoNation BMW. See Ryan and Murad, they’re the best!
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November 2023 by Tony Alexis
The service here is absolutely magnanimous! Keith Hauser took care of my M4 and made sure I was squared away. And as always the complementary shuttle is nice. Thank you for employing a great team and maintaining the customer service.
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October 2023 by Lori M.
Had a lousy experience at my first service appointment. Steve had a terrible attitude. He knew nothing about my vehicle. I spent $70k on a car and they couldn't even replace my windshield washer fluid. Very disappointed. Not really sure WHAT they did for FREE, but I do t have high expectations
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October 2023 by Marlon Rampersad
Excellent experience with BMW Delray Beach. James Thomas Jr. was great to work with, was very responsive, and went above and beyond with any questions or special requests I had! This was a no hassle, low pressure dealership and I would highly| recommend to friends and family. I am happy to have made a deal with them and would definitely consider them again in the future. It was the easiest auto purchase I've ever made at a dealership. BMW Delray Beach takes great care of its customers from sales to service on your vehicle.
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October 2023 by Jathynia Garcia
I had a terrific experience working with Murad at this location to custom order and purchase my new BMW X5. We actually live 30 minutes away from this dealership but we prefer driving down to enjoy the simple and caring crew at this dealership. They are top notch service oriented individuals that make the buying experience effortless. Thanks again Murad & Delray team for all your help and input on my new car! Love it !!
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October 2023 by Katie Sedlak
My experience with the team at BMW of Delray Beach was truly exceptional throughout the entire purchasing process. Their remarkable dedication to customer satisfaction was evident in every interaction.The professionalism exhibited by the staff was noteworthy. They exuded expertise in their field, which instilled confidence in the services they provided. Their deep knowledge of BMW vehicles, coupled with a genuine commitment to assisting customers, made the entire process efficient and enjoyable. The team's professionalism extended to their appearance and demeanor, creating an atmosphere of trust and reliability.Moreover, their attentiveness was a standout feature. From the moment I stepped into the dealership, I was greeted with warmth and a genuine willingness to understand my needs. They patiently listened to my preferences and requirements, ensuring that the options presented were tailored to my specific needs. Their attention to detail was remarkable, as they took the time to explain features, specifications, and any queries I had, leaving no room for uncertainty.What truly set BMW of Delray Beach apart was their unwavering commitment to keeping promises. Throughout the purchase, they consistently delivered on every assurance made, whether regarding vehicle availability, pricing, or delivery schedules. This level of reliability and transparency was refreshing, establishing a foundation of trust between the dealership and me as the customer.The team at BMW of Delray Beach left an indelible mark on my purchasing experience. Their professionalism, attentiveness, and steadfast commitment to their promises combined to create a truly fantastic experience. It's a testament to their dedication to providing exceptional service, and I would wholeheartedly recommend their services to anyone seeking a BMW vehicle with a superior buying experience.
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October 2023 by Gina P.
Trying to buy my lease and been waiting for almost 2 hours. Service is terrible. And I brought all the paperwork ahead of time. Ridiculous
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September 2023 by Rick ..
They need to pay attention to whoever they loaned this car on 9/20/23. He/she was speeding pretty bad, driving recklessly and cutting everyone off. I called their general manager and he never called me back.
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September 2023 by Lukas Brito
Michael Rardin is the best service advisor! He was professional, kind, knowledgeable, and accommodated all of my needs. He got me a loaner car for the time my car was in the shop, followed up regularly, and made sure everything was done well. He went above and beyond to make this a great experience for me! I’ll be coming to see Michael anytime I need service on my BMW!
