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March 2024 by Richard Rappaport
Clean and cool.... Although they hit you with hidden charges like you have to buy their lock.... And they try to sell you additional insurance... They wait till you are already there with all your stuff so you don't have a choice but to pay the additional.... It was sneaky
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March 2024 by jake inzirillo
Great staff everything was safe and secure pleasure doing business with them
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February 2024 by Thriftyqueen
Great customer service! Sarah and Kim are very friendly and offer great help.
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February 2024 by Steve Buday
Clean, convenient. Indoor carpeting is a nice touch. Staff at the Boca / Delray Congress Ave location are extremely helpful, professional and pleasant.Thank You!
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February 2024 by Alejandra M.
This place became disgustingly dirty in few months, garbage everywhere and urine smelling elevators, I've been renting a small unit right before COVID and impressed with the cleanliness and service I've left a 5 stars review at that time under Maritza's management, nowadays this new supervisor or something Alex, rude, arrogant and unprofessional individual is making of this place uncomfortable and unsafe. I had the most humiliating experience with him, he did not accept the fact their app was not working for me, I even had a screen shot to prove it, so I was late on my payment, my entrance was denied, had late fees and the nightmare to deal with him. I have to mention as well, they have a clerk that can not hear which is ok, however I didn't know how to react to his "what" or showing me his ear every time I spoke it felt as making fun of me. So disgusted.
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January 2024 by Piotr Kopaczewski
Access and service was amazing. I can’t coplain.
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January 2024 by Jacqueline Marcello
It was easy and convenient to get to my storage unit. I always felt that my items were safe. Very clean and staff was pleasant.
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December 2023 by Paula Windy
Be careful with this chain. They get you in with a special offer and then they slowly stick it to you. In a 3 year window they raised my rate by over $100 because “that’s what the market would bear” according to the manager there.
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December 2023 by Malika Aulder
Do not rent here especially if you mind BLACK OUTS, BROKEN ELEVATORS EVERY WEEK, AND EMPLOYEES THATS NEVER AROUND. The bathrooms are always messy and dirty!!!! Go else where if you want good service and employees who respect you.
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September 2023 by David Korte
Kim is a great help for fast answers and Mark helped us easily close our storage unit! CubeSmart is the best place in the South Florida area to store your belongings! Always come back every summer with no disappointment!
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September 2023 by Ken Gross
Kimberly and Mark are wonderful. Had a power issue and was moving stuff in with a moving company. They went above and beyond and were able to get my stuff in a new unit immediately. Highly recommend.
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August 2023 by Caleb M
Helpful Staff and well taken care of facility. They make you buy a lock from them. I didnt like that rule so much. As i believe my lock is more secure. I got over that pretty quickly.
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August 2023 by Elizabeth McFadden
Mark was very pleasant to deal with and helpful in getting my account updated.Kim has been very helpful in helping me work through a difficult situation to find a workable solution for my needs. Thanks Kim!
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August 2023 by michael pastore
Came in to update my info on my unit and some other stuff at this location. Kim greeted me with a warm welcoming smile, so friendly and informative on the on easy it was, plus the rates in case i wanted to go from one unit to another. Just so helpful. Great customer service experience. Thank you Kim
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August 2023 by Cari Zubay
Moving and or getting storage can be stressful. Mark at the Delray Beach CubeSmart was absolutely amazing. His friendly conversation and expertise were both helpful and calming, knowing exactly what size unit would work best for my things. I appreciated his patience in going over billing and making sure I was in the best unit for my things and my budget.I highly recommend the CubeSmart on Congress in Delray to anyone who has storage needs.
