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October 2023 by Hannah S.
the absolute worst cvs pharmacy there is. prescriptions randomly get taken off automatic refills and theyre always "behind" with filling them. if you take medication on a regular basis I would not recommend filling your prescriptions with them. Not to mention the workers are rude and unhelpful.
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June 2023 by Google user
I have terrible sinuses and I’m finally getting the help that I need so I can breathe. Thank you CVS thanks to the whole team. This is my happy
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March 2023 by Jeanne C.
Went to this CVS this AM to drop off three scripts..drop off window was closed. The pharmacist (a woman) seemed very busy but stopped to help me. Only one other employee that I saw at pickup window..also busy. Not that crowded but more staffing is needed. Quite frankly, always seems understaffed!
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March 2023 by Allan Leibowitz
It’s a shame that Customer Service is a lost art. If you can find someone their response is “Isle Number”
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January 2023 by Marlene A.
If you want to be aggravated beyond belief come here. 5 stars for the worst pharmacy EVER!!
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December 2022 by Shirley Lerner
When I call to order my prescriptions, I didn't wait more than 2 minutes for the pharmacist to answer. I used to drive-through prescription window. Everything was very quick and easy! The employee who took care of me was extremely nice.
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December 2022 by Susan L.
They are so slow. Only 2 people working staffing walk in and drive through! Ridiculous.
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September 2022 by Dominique Sciullo-Craig
The pharmacist hung up without even saying “hello” at least 3 times after I waited for at least 5 minutes each call to speak to the pharmacist. When I finally got the pharmacy, the pharmacist was unprofessional and the store manager attempted to dissuade me from contacting anyone else to address my concerns.
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August 2022 by Steve C.
They need more help and in general I don't like how check out takes so long, they ask too many questions and the receipts they print are like 1/2 a mile long.
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May 2022 by Gary J.
The so-called doctor in the minute clinic asking questions for 15 minutes without even looking at me and then asked me how long I have been sick and I told her two days and she told me that she didn't think she would be able to diagnose me since I was only sick for 2 days! I asked her if she was a doctor and she got very pissed off and started yelling at me! I spoke to the manager and he just said since you had a bad experience with her you should probably go to another clinic in with anything to her or even speak to her, do not go here for urgent care because she is an idiot!!
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August 2021 by Betsy S.
I really don't know why I keep coming here to pick up my medications. The line is always way too long. It's not the pharmacist's fault but the mgt. I just can't stand the wait and I'm ready to switch to a place that this doesn't happen all the time. It always seems to be difficult to find the items and find them with their current discounts. And when I use the self check out, inevitably I have to get someone over to assist.
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August 2021 by Christian C.
If you are assigned "Sindu Gorge" at CVS minute clinic RUN the other way. Our experience with Sindu was the most horrendous medical experience of our entire life. Not only was Sindu dismissive, ask strange questions unrelated to symptoms reported and refuse to treat the symptoms reported, she was also dismissive of reporting of the symptoms in the first place! Green and yellow dark phlem, headaches and cramping was reported. It feels like a UTI infection was reported. Sindu instead says liver function should be checked and said the test cant be done at CVS then ends the session. A perfectly healthy 25 year old is told to get liver checked instead of prescribing simple antibiotics for the reason symptoms reported. Later that day we went to another healthcare provider and they diagnosed, low and behold, a UTI infection as we initially suspected. This was a textbook symptom and antibiotic treatment that could have been performed by a 1st year MED student. Hell, web MD would have provided this solution with a simple google search. But somehow Sindu wasn't able to come to the same conclusion and somehow believed it was liver failure and refused to give antibiotics. Again, if you get Sindu assigned for your appointment at minute clinic save yourself some headache and just take $40 cash from your pocket and burn it in a trash can -- Because thats essentially what you're doing by going to a visit with Sindu - throwing your money away an wasting your time. STAY AWAY
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August 2021 by Jordan P.
Dealing with this CVS pharmacy gives me a headache and has been the absolute worst experience. I had a prespecription sent to this location and they told me it would be ready in 24 hours. 24 hours go by and I call to see if it's ready. I sat on hold for SO LONG that I walked to the store quicker than anyone could answer the phone. I got there and they told me my prescription is out of stock and to try again another day. So, I called two days later and they said they still don't have my prescription, but offered to give me medication that is similar (different brand). I needed my medication so bad that I agreed to switch brands. I go into the store the next day to pick up my prescription and they switched me to a brand my insurance doesn't cover. Once again, I was desperate to get my medicine so I was going to pay for it despite the ridiculously high cost. However, when I tried to pay with my card, they told me their card machine was down and could only take cash. I left without my prescption and transferred ASAP. Surprised this pharmacy is still running if they're this careless with everyone's prescription.
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June 2021 by Angie M.
So I came here for my covid test to make sure I can get on my flight this week. I cannot believe the rudeness I endured. I signed up for the drive thru covid test. It said on the website that it could be done in the parking lot. So I was trying to call and ask some questions prior to coming. It explained on the website that you could wait in the parking lot and wait for your shot but not to come in. I simply wanted to get some questions answered. But when I called twice I could not talk to a real person only an automated voice. I could not talk to a real person. So when I came in today I wanted to talk to a person and not an automated response. When I came in I actually needed to do some shopping in cvs. So I was doing that then when it was close to my time I went to the designated area. The woman asked me to go over to the pharmacy. When I went there the pharmacist snapped at me for coming in and made me make another appointment. And asked too many questions about why I came into the store... I wanted to ask questions and I wanted to get the items I needed for my flight. This is unprofessional and absurd. Why couldn't I just talk to a person? Now I have to go back tomorrow for another appointment... I AM NOT HAPPY
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June 2021 by Sophie A.
Scheduled my 2nd dose for the vaccine a month ago and I can only go at a certain time. Get there 10 minutes before and they make me wait 15 minutes only come to realize it's not going to be ready for another hour...ridiculous. If they saw there was an appointment scheduled at 9... it would be the logical thing to prep for that appointment. Now I can't come for a couple days. Next time I'll just go to Walgreens.
