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January 2024 by Richard Sommerstein
Great service, Great greeting on time. John the service manager is the best, friendly courteous and fast. Thank you
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January 2024 by Lakesia Harris
The service manager was nice. My concerns are: I did not get a receipt for the work that was done and I have not received a call regarding the the weather strip for my back left window. I informed the Service manager that sounds of air were coming from my back left window. He said he would order a plastic weather strip and contact me. This has been since Saturday and I have not received a call regarding this. I only received a call today inquiring about my service experience.
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January 2024 by Richard Britt
I MUST SAY THAT I AM MORE THAN HAPPY WITH THE SERVICE I RECEIVED RECENTLY FROM DELRAY BUICK GMC. I WOULD HAVE SELECTED THE 5TH STAR IF GMC HAD NOT BEEN SO LATE IN PROVIDING THE NECESSARY PARTS FOR THE REPAIRS. PLEASE BE ASSURED THAT I WILL CONTINUE TO HAVE DELRAY BUICK GMC TO PROVIDE WHAT EVER SERVICES THAT I MAY NEEK IN THE FUTURE. A BIG THANKS GOES OUT TO MY SERVICE ADVISOR, BOB AS WELL.RICHARD BRITT
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January 2024 by Katie Miller
Kyle Williams was awesome! Easy to work with and we found a car that was perfect for us
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January 2024 by Craig Greenberg
Team was great very happy with car and service so far.
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December 2023 by George Choremis
Always a great experience working with those guys.From Ralph to Johnny to the guys doing the work behind the scenes in the garage. A+ service.
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December 2023 by Kalvyn Mesa
I worked with Daris who was really helpful through out the whole process of buying my new truck. Im extremely happy with my new 2024 GMC Denali, the team at Delray Buick GMC was absolutely awesome, specially Daris. Thank you for the amazing service!!
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December 2023 by shock pill
I bought my car in 2020 from there. I have been taking my car to there to get it serviced. Every time I go there, they act like they doing me a favor. I was there last Friday to get my car oil change and few other things. I drop my car off to the service center on Friday and I went back there to pick up the car on Tuesday. With in 5 days they forgot to do the oil change, when I was there to pick up the car, they are telling me to hang around so they can do the oil change. They don’t know how value people time. I found it very unprofessional. Upper management need take this seriously.
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December 2023 by LHF P
Went in for a recall and left with a new problem. Prices for labor are $199 per hour! Service dept was dead and what they quoted for repairs was done elsewhere for half the cost. Kevin the GM contacted me after I emailed corporate. He went above and beyond to assist me once he learned what I had gone through and reimbursed me for the cost of the repair. I purchased the car with damage that was never addressed but he made sure that I was taken care of and I greatly appreciated that!
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November 2023 by Ray Noble
Daris Marshall answered every question we had about our new Buick purchase. I would recommend him and Delray Buick. They acted very professionally and we are happy with our new car purchase
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November 2023 by Eugene Certelli
I came here and bought a 2019 ram 1500 a year ago from the used dealership . Truck had 31k miles . Clean car fax no damages or accidents. . Was told truck had manufactured warranty . Now at a year later after 43 thousand dollars . I find out my truck had extensive water damage and there is no manufacturer warranty on the vehicle . Even tho I had warrantyable issues .. if you buy a vehicle from here do extensive vin checks . Sure wished I would have . Now I'm stuck having to fix a 42 thousand dollar truck because no one will make it right .. called buick gmc . Mo.ths ago when I first found out about it . And was told it's not there issue . So waiting 10,000 cash down payment and a check for 35k of my money isn't there problem . Great dealership .. real honest company lol .. wished America still had morals and respect for hard working Americans..
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November 2023 by Jayne Griffith
Jim, Andy, the other mgr guy (I’m sorry I never got his name), the finance guy… the whole dealership, they were all very kind, honest, and clearly have integrity by the way of the service but also, their cars. We went to so many dealerships, looked at so many cars, we bought from this dealership bc of the people, and the condition of the cars to match. I trusted in their product and them more than any other dealer. My bf has a car buying addiction, so we go through this process so very often… I’ve been HOPING to find a dealership that is above the rest, in my home state… as the only other dealership that impressed us was in Gainesville, Ga. I’ll be looking to get something else in the near future, and I will certainly check with their cars before I look anywhere else. That’s for certain.
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October 2023 by Bruce R.
Corrupt dishonest dealership, buy car elsewhere, they prey upon the elderly., padding their profit selling expensive unnecessary extended maintenance warrantiies, Buick already has a 5 year 60k miles powertrain warranty, have they no faith in their own product? Rude staff, zero paperwork provided in folder to explain expensive extended warranties or Gap insurance. Beware of trading in your car, you may have decent equity sell privately.Our 83 year old terminally ill mom crooked by Delray Buick, she was clearly unable to understand the ramifications of signing away her new condition low miles 2 year old car, lost all her equity,, had only 16k payoff now 43k for another 7 years...a terminally ill elderly woman who did not know what day/date it was, nor her own zip code, nor that the increased payment and extended finance term she cannot pay her mortgage may now be forced to lose her home....yet unscrupulous salesman and finance guy think she is capable signing for an expensive car.
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October 2023 by Jessica Noble
We had the absolute best experience at delray Buick! I’ve had a Buick enclave before and was looking for an upgrade, all of the staff, especially our sale agent, Daris, were extremely courteous and helpful. Daris took the time to show us all the different enclaves , take me for a test drive, go over all the trade in and financing options. I didn’t feel stressed or pressured at all! And once we decided to upgrade the car, he went over all of the features, and helped us set up everything in the car.Can’t say enough great things about this center and Daris!
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October 2023 by patrick mcniven
One of the best car purchasing experiences I have ever had. Craig, Dan and everyone worked seamlessly to ensure that I had an excellent buying experience with Delray GMC. I look forward to future purchases and sending many clients in for the same great experience I received.
