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October 2023 by Bruce R.
Corrupt dishonest dealership, buy car elsewhere, they prey upon the elderly., padding their profit selling expensive unnecessary extended maintenance warrantiies, Buick already has a 5 year 60k miles powertrain warranty, have they no faith in their own product? Rude staff, zero paperwork provided in folder to explain expensive extended warranties or Gap insurance. Beware of trading in your car, you may have decent equity sell privately.Our 83 year old terminally ill mom crooked by Delray Buick, she was clearly unable to understand the ramifications of signing away her new condition low miles 2 year old car, lost all her equity,, had only 16k payoff now 43k for another 7 years...a terminally ill elderly woman who did not know what day/date it was, nor her own zip code, nor that the increased payment and extended finance term she cannot pay her mortgage may now be forced to lose her home....yet unscrupulous salesman and finance guy think she is capable signing for an expensive car.
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October 2023 by Sonny R.
I brought my vehicle in to have a diagnostics on the AC components, not working properly. I was lied to about the extent of what was wrong.. so I could be charged more money . The technician that looked at my vehicle told me that the blower fan motor was bad which was already placed brand new and the AC resistor. He also stated they need to be replaced. It was New as well. I bought a new $20 wiring harness and it fixed my problem. Goes to show you cannot trust the dealership.
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October 2023 by JB K.
Awesome service. We took an airplane here. They picked us up at the airport and was sooo nice. Greg helped us through the whole process he was excellent. Even took us to get food after the airport. Will definitely be buying from him again. The dealership is 5 star.
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August 2023 by Debbie D.
I took my car here because the a/c had not worked since I got the car in April. I bought the car in another state, so my dealership made plans to get a/c fixed here at this dealer. We got it fixed after leaving car there for over a week. We brought it home and it never blew cold a/c air. And the battery terminals were loose, we would go somewhere then we had to tighten it a little. I called them at least 5-6 times because a/c stopped working, it was only 2 weeks since the repair, they kept giving me the run around. Not calling back, ignoring my calls, emails , etc... finally today I took it somewhere else, the mechanic, tightened the battery cables and boom, it started working. Now if this service department had just looked at it they would have seen their mistake. And it would have been over. I called both manager Ralph and service department representative Johnny Bueno and no one got back to me. If I could give them ZERO stars I would.
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August 2023 by Angelina Pascual
We just bought a new GMC 2023 Yukon. I want to thank Dan and Michael for their help with all the process. They even did everything they can so we were able to take our new car home. I was thankful that even after hours they stayed with us during process. It was one of the best experiences I ever had. Definitely recommend it and definitely I’ll be back here in the future. Everybody was friendly and nice. Thank you everyone??
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August 2023 by Lady Michelle
I went in to buy a specific car, the dealer who took care of me was very helpful and courteous., his name is Jim. He took his time in showing me the car and providing the CARFax as well as other information about the car specs. He negotiated the final price without pushing me to buy, we reached a deal quickly. The service Jim provided was very good, he went above and beyond to get me the car I wanted. While we were waiting on the final process, the loan officer was very fast and effective. They did not push additional fees or hidden items to increase our deal, everything went smoothly. I appreciate the time Jim took for me and his 5 star service after the purchase. I recommend Delray Buick , specially Jim for your dealer.
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August 2023 by Mark Gorman
One of the easier car buying experiences I've had. I went and test drove a vehicle there, went to other dealers to see other cars, and was able to negotiate a fair deal before stepping back into the dealer. When I arrived, everything matched what we discussed and there were no surprises. Excellent!
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July 2023 by Patricia Vergona
I bought a 2019 Buick Encore from Mo, used car department. Mo was wonderful, patient, not pushy and he had the exact car I was looking for. Everyone one was very nice and friendly.I would definitely purchase a car from this dealership again !
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July 2023 by Sabrina Schott
Bought used car 2021 Honda Civic about 10 months ago. Never again! Very very disappointed. The salesman sold us a car without the tire lock key. What a nightmare we had to encounter because of that, my teenage son was stranded with flat tire, had to miss hours of work and I personally had to go through immense stress because of the dealership’s negligence.Avoid this place at all cost!Addressed this issue with used car sales manager - he was absolutely useless, did not take ANY responsibility, in fact he was rude and very arrogant (I guess that fits stereotype perfectly)Irresponsible, careless people!Went to Honda dealership and they solved our problem in 5 minutes. All it took is little empathy.
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July 2023 by Mr Ny
As a long GM buyer, Mr. Craig Saberisi is hands down the most professional, knowledgeable, friendly and outgoing I’ve ever encountered! Not the typical experience of some managers that barely pick up their head from a computer to greet you. He was constantly visiting us and making sure we had refreshments, or questions. The showroom was immaculate, staff was friendly and knowledge. Most importantly they we not pushy and self centered and seemed to shatter all the typical stereotypes we’ve all come to know. Even some of the service guys we bumped into engaged my son on the way to bathroom with friendly conversation about the weather.Whenever I called the phone, text and emails were always answered quickly not like some other dealerships I won’t mentioned by name but are close by. We always got the information we’re seeking and the follow up was amazing. The test ride went smooth the car was freshly cleaned and pulled up front, AC on and ready to go when we arrived. The attention to detail was so different that what I’ve encounters before. Jim Fix went above and beyond and he even stood with us after close till we finished up with finance. Thanks Jim!My son looked so proud to take a picture with Jim beside his first solo car purchase! I felt extremely comfortable sending him there and knew Craig and his team would look out for him like family. I will be getting that beautiful Sierra next and I know right where to go! Look no further!
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June 2023 by Alex Bell
If you’re looking to make a purchase on a vehicle this is the place to be. I can’t say how easy and smooth this process was with my new GMC Sierra. From going over numbers with Jordan who took the time to go in detail with everything then the finance manager Michael who made the paperwork simple and stress free and to my awesome sales rep Greg who went over everything with the vehicle and made it such a wonderful delivery. I can’t thank you guys enough and if I could give more stars I would. Can’t wait to work with you guys again in the future.
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June 2023 by Brad Cassin
Kyle Williams helped me with the sale of the Yukon XL I purchased. I first met with him about a year ago and told him what I wanted and he said he would get in touch with me when he came across the vehicle specs I listed. He kept in touch over the last year to make sure my desired list hadn’t changed at all as there were other vehicles that had many of the options I wanted that came available. He did not give up though and, finally, a Yukon with most of the important options I wanted came available. He called me and came back into work that evening to meet with me as that was my only availability. He was very knowledgeable and explained the options and functionality of the vehicle. He certainly earned the sale and I was happy with his process. He is someone I would buy from again.
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June 2023 by David Lasko
Excellent dealership. Robert was helpful but not pushy, and offered us options when we were disappointed in our first choice. Jordan the manager was also excellent. Would definitely come back again and recommend to anyone serious about getting a new car.
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June 2023 by Pilin G.
Mo made our new vehicle purchase fast and easy! If you need a car just ask for Mo! Reliable kind and professional!
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May 2023 by Paul R.
The Collision Center of Delray is part of Delray Buick GMCI would not recommend this body repair shopThey are disorganized, sloppy and have very poor quality control.They couldn't find my vehicle, didn't know if the vehicle was on site or not.When I arrived to pick up the repaired vehicle there were three outstanding issues. They never returned my voicemails or messages taken by staff.When I finally got the vehicle back one of the the outstanding problems that they addressed with the fit of a rear light cluster left none of the lights (tail, break & turn signal) working. Frustrated by the many trips to the collision Ctr and being a retired electrical engineer I repaired the problem myself which was a poor ground connection.I had to make a total of five trips to the the collision center concerning the repair.