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October 2023 by John S.
stay away from this dealership the worst experience I ever had was told to come in and pick up my new car at 3pm got there at 2:05 pm and they sold the car i was going to pick up was approved and all was good made me drive all the way from Lake Okeechobee for nothing really don't no why they would do that then told me they will call if something else was available hell no i would never buy a car from you guys ever was wondering why the dealership was so quiet no customers I see why very rude and customer service was terrible don't buy ther need to shut the place down no manager available
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September 2023 by Michael P.
My wife and I went to Performance to purchase a AWD Mitsubishi Outlander AWD SUV WWE saw advertised . Brett Bennett was our salesman and dealt with David S. Finance Mgr. Seemed like great people to deal with at first. We needed a AWD vehicle since we live in the Maryland mountains and have to deal with adverse weather. We came back to Maryland to find out we had to replace windshield wipers all around. AND THEN FOUND OUT THE CAR WE PURCHASED IS FWD!!!! We called and was told we would be refunded for the wipers and nothing and we were told that they were working on a solution for selling us the wrong car and again no calls! I would be interested in the owners name and an attorney who deals with this kind of dealership.
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August 2023 by Josiah Mezadieu
I have never had such a amazing experience getting a car the staff was polite understanding and fantastic! but the slice of the pie has to go to there personal named Nick he was amazing timely,communicative, on what I wanted to drive and the most important thing patient. am honestly surprised that there not voted number 1 in the state.
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August 2023 by Dan Brancaccio
Fantastic dealership! Will continue buying and servicing here. Recently had a great experience with their body shop for a collision repair to a relatively limited, high performance pre-owned vehicle that we purchased previously from them... they handled everything with insurance and did a great job (even for picky-me)! Parts, Service, and Collision managers were all hands-on throughout the process and made us feel like they personally cared about our experience. Highly recommended!
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August 2023 by Peggy Pashayan
I would like to share my experience At Performance Mitsubishi. I have purchased 2 cars and have used there service department for 5 plus years. Recently I was considering going somewhere else and then I met Forrest. He is the nicest, kindest man I have met in a very long time. His costumer service and knowledge and patience is above and beyond anyone I have ever worked with. Because Forrest I will continue to go to Performance Mitsubishi. I will go where ever Forrest will be as service manager. You rock Forrest. Thank you so much, you are a very special man !!!
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August 2023 by Zach Parnell
I recently sold my car to this dealership and had a great experience. I was low-balled at webuyanycar after a 1.5hr wait (inspection) so I decided to keep my options open. Carmen called me to book an appointment, I told her about my other experience, and she said I need to meet with Eddie Costanza at Performance Mitsubishi, and that he'll only need a few minutes and will give me a fair offer, and won't low ball me. Sure enough, I went in to meet Eddie, he inspected the car for 5-10 mins, we chatted for a few minutes, and he gave me an incredibly fair and reasonable offer, even showing me the recent comparables of other similar makes/models that were bought/sold recently. I went to get the check today!If you're ever thinking about buying a used car or selling your own, you need to call this dealership and ask for Eddie before you make a final decision!
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August 2023 by Jenell Papowitz
Everyone in the service department was very friendly. They helped me get a ride to and from a local destination while they worked on my car. The check-in and out process was quick and easy.
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July 2023 by Shelly Worley
Forrest was very helpful and professional. I was comfortable with the repairs that needed to be done. He explained everything to me so I understood what was being done. I would highly recommend Performance Mitsubishi.
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July 2023 by Gutemberg Araujo
i just want people make the word work ant act with the same word we are human. and need respect and be correct one to another this make the word better Please pay off my trade thanks
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July 2023 by Eric Vassell
I have Absolutely no complaints. I've been to a few dealerships, and the service here is hands down the best. I've never seen bathrooms so clean at an establishment that's open to the public.
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June 2023 by Leigh Aikens
Brett our salesman is wonderful!Fabulous personality and knowledgeable. Jason the manager was also very nice and personable Reggie in finance was a wealth of knowledge. Great dealership and great guys!!!
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May 2023 by Jonathan Sward
Just purchased another fantastic car from Performance Auto Stores. This is our 7th purchase from Performance Auto Stores and every time we are given the red carpet treatment. Brett went above and beyond. Fantastic experience as always! Can’t wait for #8!
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May 2023 by Angie Bronson
Bought a car from them about a year ago they told me it wasn’t in an accident since then this car been a lemon. I had engine problems from day one and they told me it had been tuned and everything was clean, new filters etc. not!!!! The paint where obvious was in an accident is bubbling and peeling, the rims must of been just touched up bc they look like someone been riding the curb. I actually fell in love with the car when I first bought it and trusted them but they scammer. Be aware.
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April 2023 by filay
Terrible dealership, very unprofessional staff that doesn’t care about you, only your money. Had to deal with someone named Trent who acted like he would call me back after PULLING MY CREDIT and would have me waiting for a call saying we would work out the numbers, only to sell the car to someone else and not tell me a thing or ever call me so I’m not literally waiting. And then someone named Carmen who acts like she cares about how her workers are treating you, who called me just to hang up in my face after telling me they would call me back. Save your money and avoid these terrible trash people.
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April 2023 by david white
One concern I have is when providing an Offer Voucher stating a price for a specific repair/ replacement, how the final invoice is 60% higher than that printed and advertised.The final invoice is clearly designed to confuse the customer, I’m not sure if changing the dealership I select for my next service would resolve this problem.The day following the review above, I received a call from Brian who informed me that there had been an error on my final invoice.Brian offered a credit on my next service or a refund on my credit card.I feel this error was partly my fault because I should have reviewed this invoice at that time, however if your looking for outstanding service and honesty I highly recommend Performance Mitsubishi