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February 2024 by Gordon Haas
The Enterprise office in Delray Beach was what the "Doctor Ordered", when it came to arranging a long term rental to replace my car when it needed a part to be replaced. The part was on minimum 5 week back order. They were great when the part came in after 2 weeks and immediately took their car back and adjusted the payment to only include the actual time their rental was needed. This is a "No sweat" location.FIVE STARS
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January 2024 by James Blick
I had a very nice experience...Your assistant branch manager, Brandy Cortes, was friendly and efficient with a nice sense of humor. I will certainly rent from Enterprise again!
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January 2024 by Christopher Couch
This place is terribly understaffed and has horrible customer service. Our rental was suppose to be ready an hour ago and we are still waiting. 0-10 service.
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January 2024 by Jason Romanoski
This location was supposed to give me a rental while my truck was being serviced by Ford. My reservation was put in and I was still waiting for a vehicle a week later. After multiple calls I was treated rudely over the phone and asked to speak to a manager. It was the manager. Brutal customer service.
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January 2024 by Annel Perez
I was there December 28th around 8am and I was picked up from the Buick across the street for a claim I was going through. The service was amazing everyone was so nice I was there about 25 minutes, my car got fixed in a day and came back to drop my rental off the next morning and I driving back to the Buick GMC collision center I’ve never gotten this service before! it was all great and none stressful at all, I want to thank everyone who helped me that day and the young man the day of drop off! I highly recommend this enterprise
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January 2024 by Joey Pisano
Excellent service. Marco made the rental car pick up and drop seamless and made the experience awesome. He is a breath of fresh air in the rental car business, especially with how stressful it can be. Thank you ! ?
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January 2024 by Bobby Evans
Staff has been great .. Service as well..
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October 2023 by Chris Amato
Fantastic rental car agency. They were incredibly busy and I was in and out in five minutes with the correct car I had reserved. Marissa at the desk was absolutely amazing.
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October 2023 by allen salvas
Great experience from picking up the car and the selection of vehicles available ! It was fast and easy pickup and drop off with very competitive pricing
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September 2023 by Alan Frank
Needed a vehicle with large capacity to move my son into his college dorm, so I rented a mini van, clean and ready to go. It drove great, and worked out well. Staff and management were friendly and accommodating. The East Delray Beach location was great, because I needed to return the vehicle on Sunday and this location offers that after hours service.
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September 2023 by Crystal Haneef
I rented a car from this location. Had some trouble with the rental during my travel as the car was running hot and the issue was not appropriately handled by another Enterprise location. This location was made aware of my grievances and I was promised call backs from management for resolution and proper compensation which has not happened from May to now August. I was to receive a return from my deposit which was taken from me for a coverage package I never agreed to. I was not valued as a customer and have even made several complaints to corporate with no resolution still. I would never rent from Enterprise again. The company as a whole does not value the customer, just the money.
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July 2023 by Delair Ricetti
Terrible place to rent a car, they don’t care about their customers, I rented a car while mine as at Kia dealer, and they gave another Kia but with a terrible smell, I couldn’t turn the ac on because of the smell, people smoke in the cars and when I told them that I was getting sick with allergies from the car, they said they didn’t have another you to replace it, they really don’t care, the way that they clean the cars are disgusting they don’t sanitize the cars. Terrible services. Never again I will rent a car from them.
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July 2023 by Sereta Roberson
I am so grateful to experience great customer service at this enterprise location. They are kind nice and caring. Thank you to everyone at this location doing a wonderful job.
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July 2023 by Music Hunter
Had problems with car NOT THE FAULT OF LOCAL ENTERPRISE PEOPLE. THOUGH. However, we got ZERO help from 3 different Enterprise dealers in Atlanta (10 hours from home).
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May 2023 by piink ray
I needed a car for a few days. I was able to pick up a car from them. The front desk staff was very helpful and nice. They made the process smooth.
