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January 2024 by Rene Lazzarote
This company's service is horrible, cars are poorly maintained, dirty, smell like cigarettes, they will try to scam you, they don’t respect your time or money. DO NOT GO HERE OR ANY ENTERPRISE!!
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January 2024 by TERRY Jordan
A bad situation, a fender-bender of mine, was handled professionally and capably by Sean and others at Enerprise in Delray Beach when I needed a rental. They were patient, and clearly explained things. I felt taken care of as they shuttled me to CARSTAR to retrieve my car.
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January 2024 by Noah Blum
The whole team at this location is great. They work together to make the entire process effortless for me. They helped extend my rental with a quick call and explained the cost ahead of time.. There are no surprises here, just great service.
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December 2023 by MyPoop Hurts
Service was great. They Rented me a car without needing a credit card. Mac is a real asset to the business.
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November 2023 by Vin B
The service at this Enterprise location has always been great and continues to be. The staff here are very professional and courteous. In addition the location is great.
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November 2023 by Gary Arvedon
While renting cars recently has been hit or miss with availability, Mac at this location was very helpful. While the car was a bit old and worn, it got me to my convention.
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November 2023 by Patricia Peters
We rent a car from here almost weekly for business trips. We arrived today and they didn’t have a car available. Just like that, no options given, just nothing available and we will call you when something g comes in. Are you kidding me, no offering of checking near by locations and not even an apology! We called the online number, only to be told the same thing. Nothing is available and we will call you.So much for making a reservation, only to find out it means nothing to Enterprise. Apparently it is on an agreement somewhere that no cars may be available. How about we just work on a reservation system that actually takes inventory into consideration instead of adding a clause that pretty much states that reservations mean nothing and we might have you stranded upon arrival.
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November 2023 by Paul Beaulieu
This place is Shady at best con artists at worst. Returned vehicle and was told that there would be a $90 fee if I didn't put gas in it. I went filled the tank up and returned the vehicle. Was told everything looks great and i would get my deposit back. I wake up the next day with not only my deposit had been taken but an additional $170 out of my account, for a total of $320. I was never told this money want to come out and to the contrary I was told that I would get my deposit back and everything was good. Now I have to spend my weekend fighting on the phone with their corporate office over this nonsense scam. VERY shady business
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November 2023 by Andrea Hess
I reserved a car online earlier today for 10 days. It gave me two car choices based on class. I arrived 4 PM and was told there were no cars available. They said that just the way they're Computer Works. It doesn't guarantee you a car. I asked this speak with somebody or for him to put me in touch with somebody. And he said there is no. This is A couple With the billion dollar business, so there's nobody to talk to and all.
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November 2023 by Teddy Val
NOT recommended location very shady, Enterprise is going down the hill, seriously the prices are in the roof and the service and product you get is just so trashed.We made a reservation for an small base rental car, because an accident and that is what insurance companies pay for, since we had a co-payment they gave us a luxury SUV yes they did that is not all the whole car was so disgusted inside and scratch and damaged in some areas around, it has sand and food dirt on the seats and carpets and has horrible smell, and yes they were charging a lot for it per day, I talk to manager and store manager and seriously they look like they can not wait to be 5;pm to get out of their job, they don't care, Enterprise is going down the hill on service, price and product.We returned that vehicle next day, ,made another reservation in a different location and guess what when we went to pick up the vehicle they did not have anything, they told us hoo we only have minivans at the moment, SO why even take reservations if you dont even have the car. Terrible Terrible Terrible way to do business
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November 2023 by Samir Changela
Made a reservation. I took a Lyft that cost me $25 to the Enterprise location. When I arrived, they told me they didn't have any vehicles available. No courtesy call, nothing! I wasted $50 in rides back and forth for absolutely nothing.
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September 2023 by Douglas Villapiano
Mac and Janelle are great! Customer service, clean cars and office is run well. Nice job over at Delray Bech, Militarily Trail!
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July 2023 by Steven A.
i will never rent fron enterprise again!!!!!! standing at counter in newark airport outside by cars.. make the reseservation with enterprise person... email said $307.00 ....return the car ,bill comes to $457.00 .. they screwded up the dates on the rental and blaim me .... becareful when renting from them....called customer service and they are blaiming me for there screw up.telling me that even though i was standing there next to the cars and gave me the car i was picking it up the next day. bait and swith on priceif they told me that price i would have shoped the other rental companies next to them at the airport
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May 2023 by Jeff Chazen
Their pick up was prompt. The counter guy I believe his name is Mac goes above and beyond the Call of Duty to make people happy. I will definitely use them again because of him.
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April 2023 by Jesus Hernandez
Car stopped working and I called a lot of car rentals. By the time I call enterprise and Alexander P. Answered I was angry and frustrated with the whole process of renting a car.He’s calm demeanor and helpful insight made a stressful situation easy. I will be renting from enterprise moving forward.Highly the Alex P. from enterprise.
