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July 2023 by Judith Smith
I had a very good experience at this Urgent care center. Everyone was efficient and knowledgeable. I was in and out with an xray in under 30 minutes. Highly recommended.
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May 2023 by Michael Trimis
Disabled Vet here. I went in yesterday since this urgent care is within network of my insurance. They took some tests of different viruses which said would take about 5 days to come in. I asked the female PA if she could prescribe me something for my symptoms. She recommended a steroid which no DR has ever recommended due to the major side affects it has with my med condition (that alone right there let me know this PA has no idea what she is doing). I refused it and left (Mind you I've had these symptoms before many times and no Dr or medical professional has ever tried to give me a steroid for this. Usually its an antibiotic). I went home to sleep. After I woke up 6 hours later my throat was in excruciating pain. I called back the office to have this female PA prescribe me an antibiotic due to possible infection and waiting 5 days for results would take too long. She refused and wanted me to come back in for more tests (I was not in the position to drive back for more testing). I explained to her my symptoms are similar to what I've had in the past and Drs have prescribed me antibiotics. She began to try and lecture me on how she went to medical school. Nice try because just cause you go to medical school and pass an exam doesn't mean you know what you're doing (clearly). Little does she know i was in the medical field for 5 years and I know my body better than anyone else. Just because she feels I don't need it based her physical exam...does that mean I don't need antibiotics? The answer is NO. Do things in life always seem as they appear? The answer is NO. SO after going to this place for years I no longer will give them my business'. The owner should take note of that. Not only that I called my insurance company and told them to notate this for review and they need to switch the in network urgent cares on their list. ALSO your PA needs retraining because I went to another urgent care and got tested and came up positive and I received antibiotics. SO aside from the retraining maybe she needs to go back to medical school because clearly she doesn't know what she is telling patients on a physical exam. Patients know best on what they are feeling or experiencing. Not the DR or PA..Owner of this place should take note of this as you're about to lose my business and business of others when they read this review.
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May 2023 by Michael Olivera
To be quite honest, I am tearing up writing this review. I have never in my life received such genuine care from an establishment. I would 100% recommend this wonderful place of care. The young lady who helped my family and I throughout this process, I can’t recall for sure, it started with a T, I think her name was Tori ; Unbelievable, she looked after my son as if it were her own. She is the definition of going above and beyond.Thank you so much to Tori and the rest of the team. God bless!
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May 2023 by Timothy Foley
Very professional and well organized! The attendants showed great communication and flexibility when my daughter came in with an ear infection. Thanks to the whole time and especially Tori - she went above and beyond for my little girl!
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May 2023 by Ellen Genova
I have been to this Express Docs three times. This time I went for a Covid test. When I went everyone was efficient and nice. For four days I called to confirm the test was positive but they told me that the lab was backed up and they didn’t have the results in yet. I did receive a call the next day to see how I was feeling but was told the results weren’t back yet. Today on the fourth day I called again. Whoever answered the phone was very rude and admonished me for taking four days to call. When I told her that I had called for four days she blamed me for not calling and was very rude and was exasperated with me just asking about the results. She, whoever she is, has changed my opinion and I wouldn’t ever go back there again.
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May 2023 by Martin Reina
Wouldn’t go anywhere else! Tori, PA-C, has phenomenal care for her patients and truly listens to my issues. Have been going here for years now. Ask for her BY NAME.
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May 2023 by Diane Richardson
The staff at the 441 office were polite, friendly and thorough . They called to advise me of my test results. A staff member called the next to see how I was feeling.
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February 2023 by Jennifer Long
0 stars - paid $100 for my son to be seen. He has some drainage in his eyes. Me being mom (not a DR.) thought maybe pink eye? Doctor agreed after looking at eyes and EARS - She said his ears looked great and it was pink eye. Gave him meds for pink eye. Next day went to his normal doctor and he had a "really really bad" ear infection. Was never pink eye. Told the nurse what happened when she had called days after asking how he was. She said she would tell her manager and call me back. Never did. I'd steer clear of this place. Not sure what "doctors" they have working here but will never ever go back.
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February 2023 by Zev Herman
Been there twice had a good experience each time. Staff was helpful and service was pretty quick
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February 2023 by richard S.
I had a bad cold and went to Urgent Care.Everyone was professional and friendly.I received the care I needed, followed the PA's instructions and felt better within 2 days.
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February 2023 by Mike B.
What a pleasure and comfort it is knowing that Express Docs urgent care is close to my new Florida home. Im a senior citizen and ive been living in the area for almost three years and have had occasion to use this excellent facility many, many times- for myself and my wife. I have always found the place to be spotless, the service professional, the examinations and treatment state of the art and definitive. Yes- on one or two occasions, they appropriately sent me to an emergency room when it was necessary and they could not handle the issue- like a fall from a motorcycle that needed more serious follow up. They have handled bronchitis, small fractures, loads and loads of Covid testing and anything that the old time family physicians use to do. I do have a primary Internist but frankly, I find that I utilize Express docs on a more regular basis- and they share everything with my regular doctor. We are fortunate to have this type of service so close- especially on those occasions when you dont want to spend 4 hours sitting in an emergency room.
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January 2023 by Karla Bracho
I had such a great experience at this urgent care! Itzel at the front desk was super kind, harela translated everything for my grandpa perfectly and victoria the p.a. explained very throughly so we could leave with no doubts? thank you!!
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September 2022 by Deborah Lawrence
I love going to this Express Doc's location. They are professional, keep my information updated and very caring!
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June 2022 by may m.
I was there almost three hours ... The service is very slow. They take too many patients at the same time and not enough doctors. They also don't have enough knowledge to prescribe the most effective medication. The doctor wants me to take it for two weeks. That's too long to cure a simple problems, the problem I had should cured in three days.
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May 2022 by Jasmine Rojas
Walked in at 7:28pm had me wait for the doctor to finish with another patient and then came back out 10 minutes later to say the doctor wants to close the shop at 7:30pm so they refused to see me. Hours on the door and website say they close at 8pm. Horrible customer service.
