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January 2024 by FRAN ROSS
Great dealing with Furniture World. Had a small problem with my electric chair. Called on New Year’s Day and found Bob the manager in the store. Was at my house the next day at 9:00a.m. Solved the problem in minutes. Thanks Bob for the outstanding service. Fran Ross
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April 2023 by Geraldine S.
We were in need of furniture as my elderly mother was making a move. We had been by this store dozens of times and decided to take a look. And lucky for us - this was the perfect store. We were greeted by the manager, Bob Katz. We explained what items we were searching for and that we needed to purchase what could be delivered immediately. Everything we chose was available! Bob was absolutely amazing to work with. He was understanding of our situation and made sure everything was delivered on the exact day we needed it. Our mom's new furniture looks beautiful in her new apartment. We would highly recommend Furniture World in Delray Beach. Ask for Bob Katz, he was fabulous!
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March 2023 by Lisa Schutzman
I had to share what an amazing guy Bob, the owner of Furniture World, is. Recently my 91 year old father was transitioning into a Memory Care facility so we bought a dresser at Furniture World for his new room. Two days after he moved into Memory Care he fell and ended up in the hospital and ultimately ended up in hospice. The dresser was scheduled to be delivered the following day so we called Bob to cancel it. We knew we might not be able to because there were signs around the store saying it was a final sale. Bob was very understanding but explained he couldn’t cancel it with his supplier so unfortunately we couldn’t cancel it on our end. My mom had no space for it in her place so we thought we’d be out the money. But Bob offered to keep it in his store and try to sell it and pay us if he did. It was a nice gesture but we didn’t expect to ever see the money. But I was wrong! A few weeks later we got a call from Bob telling us he sold it and refunding us for the full amount we paid. We were so impressed with Bob’s compassion and integrity. He is a truly honorable man! That’s the kind of personal touch you often miss in a large chain store. We are truly grateful for this kind gesture during such a challenging time for us ?
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February 2023 by Carol K.
I bought a sleep sofa at Furniture World. It was delivered today (2/24). the men who delivered it were wonderful. They were very careful not to mar my walls, they wrapped the sofa in blankets and they were very concerned that I was ok with everything. on top of all that they were able to remove my old sofa. they tried their best to do it right and they did. the new sofa looks good too. I'm a happy lady
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February 2023 by Wanda
Not a good experience shopping at Furniture World. Furniture was supposed to be deliver in a week and never heard from no one to let me know when it was coming. I called to find out and Bob told me they were working in the delivery day. Hopefully By the end of week Bob said. This store didn’t have the courtesy to give a me a call to keep me updated on the delivery day. I was the one that has to be calling to find out if my delivery. Still don’t know!!!! Another thing if you are paying with credit card the add to the total 4% for using the card. Unfortunately you want to give business to small store but they don’t take care of their costumers.
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December 2022 by Don MacMurray
We bought a vibrating recliner from Bob about 6 months ago. About a month ago, we noticed that the seam that runs across the seat was separating. I called Bob and emailed pictures of the chair to him. Bob was able to send us a brand new chair at no cost to us. I would highly recommend this business to anyone looking for furniture. Thanks, Bob.
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December 2022 by Linda K.
I have a detailed description and facts related to our visit to to Furniture Land. Delray Beach on bbb.org. A synopsis: We we're thrown out by the owner when he yelled at the manager to get us out of the store. They want perfection and there is no such thing. He then said "Even when you buy a new car, it has scratches". I don't know where he's buying. He completely lost it when we had questions about the quality of the the leather and told him there were different grades. We were dealing with the manager, Bob, a very nice guy, when the owner, who was talking to other customers, barged in with his rant. I think maybe we were more embarrassed for him than us. But then, maybe this behavior is usual for him. Too bad I
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June 2022 by Ed Mendez
We special ordered furniture from Bob at Furniture World of Delray and the experience was fantastic. The quality of the furniture far exceeded what we saw at any of the major furniture stores plus the added bonus of picking out the colors and trim. We plan to return when we need more furniture and have already recommended it to our friends.
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June 2022 by Christopher Jones
This is a really nice furniture store. Whoever does the designing of their furniture, does a fantastic job.
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June 2022 by Marie Walter
Great equipment, not crowded, very well run by professional staff,
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May 2022 by Keith Ortiz
Lots of great options on display, well organized and easy to shop. The staff is easily accessible and happy to help.
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May 2022 by Henry Hallivis
I just want to say that if I ever need another piece of furniture I will go to furniture world. Bob is the nicest man to deal with. My wife bought a recliner for me last year. It stopped working. He said no problem. He came to our home saw what was wrong ordered the piece and it was fixed with no charge. Where else would you get such service. We will never go anywhere else. We recommend them to everyone. Don’t hesitate. If you don’t see it he has books you can choose from. Go there
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February 2022 by Alice R.
I moved from NJ to FL and needed a couch for my condo. Bob was very helpful and oh so patient. I made the right choice and truly love the couch (and so does everyone else that sees it, sits on it and reclines on it). I am extremely pleased with the service and product from Furniture World and would definitely recommend shopping there.
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October 2021 by mindy mandelbaum
Everything was delivered on time. The furniture looks great in our unit. Mark is amazing.
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October 2021 by Pam Anderson
I ordered a dining room table and 4 chairs. They were delivered yesterday. Everyone from the salesman, Bob, to the delivery team was polite, efficient, and a pleasure to do business with. I highly recommend Furniture World in Delray Beach.
