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November 2023 by Michael C.
Had my rotors and brake pads replaced on a 2019 Bmw 530ix. The were timely, friendly and did a great job.
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October 2023 by Dwuayra Thomas
Wasn’t a satisfied customer at all. Sammy and Joe had my car for a month and 3 weeks . I have an Audi 2015 A3 . My epc light came on . They told my father to order a new engine module , didn’t work . Nothing but excuses and excuses .. VERY POOR WORK NO COMMUNICATION!!!!
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September 2023 by matthewhernandez85
Went in looking for new tires & break service, came out with a trusted advisor. Joe & Sammy were extremely knowledgeable, helpful and had the best prices around. Will certainly be going back to them for any automotive needs in the future.Services: Tires
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September 2023 by Jenna Shinn
German auto world was significantly less than the dealership, explained everything and I left with my jeep in perfect shape. It’s hard to find a trustworthy mechanic, I know they will be my go to mechanic going forward.Services: Tires
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September 2023 by Howard R.
When you are new to a city and in need of a reliable mechanic you may need to take chance. Well I made a huge mistake in choosing German Auto World. Before going into my story, take this warning upfront to avoid this place like the plague. Horrible service and unreliable. I brought these guys an 2004 Mercedes SL500 in May to get an estimate on resolving an issue with power consumption and to get to the root cause of what .was preventing the convertible top from going down. I was prepared to invest in repairing this car because I got it from my dad and was a bit nostalgic. I was willing to wait because it was not my primary vehicle thinking progress was being made.Well these guys kept my car for 4 months coming back with all sorts of stories about needing to order parts and new issues requiring a revised estimate. So now in September they came back and said they couldn't fix it was just going to give it back. I went to collect the car and saw it was a filthy mess. Clearly the car was just sitting out collecting bird crap. They did replace a battery and fixed a bent wheel, so I paid for that and the cost of the estimate. Basically I am back to square one and found a more reliable company. Oh yeah they made things worse. I have never experienced such terrible service and will never step foot in that place again.I should have checked the reviews first. I see others have posted about these people and from what I could see the experience is consistent.
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June 2023 by Beth Ember
BEWARE!! Very poor work NO communication and the owner was rude. No customer service. They did $1400 in unauthorized work. Damaged my vehicle and claimed it came to them damaged even though I have pictures of the vehicle when it was dropped off and the damage was not there.I have been a car collector for 30 years and have NEVER had a more terrible experience!In addition, the people behind me in line to pay their over priced bill also had a bad experience!!RUN RUN RUNDO NOT USE THIS BUSINESS!!Wish I didn't even have to give a star.
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June 2023 by Beth E.
NO customer service!! Work was poorly done and the price was at the very top of the scale. I had to take the vehicle to someone else after I paid them. To add insult to injury, they damaged my vehicle while it was there and claimed it was that way when I brought it in, even though I have pictures showing the vehicle at the time of drop off and the damage was not there. While I was in line to pay the bill the people behind me had the same complaints. Unauthorized work, substandard work and lack of customer service. Infact, they were snotty to say the least. I have been a car collector for 30 years and I've never had an experience like this. Run!! Run!! Run!! Or be prepared to have a very rough and expensive ride!
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April 2023 by Bob S.
I became dissatisfied with the Dealership from which I had bought my 2015 Audi TDI. In 2022 I started bringing it to German Auto World for service and other work. Among the things they fixed for me were the replacement of the Driver's door speaker and the rear window remotely operated sun screen. I was more than satisfied with their work and felt they cared a lot more about me and my car than the original Dealer did. I was a customer for only a few months when we decided to relocate from Florida to Virginia and I had mentioned that to Bob, one of the owners.I made an appointment to have the wheels rotated, balanced, and tire pressures adjusted prior to our leaving for Virginia. The work was done. When I went to pick up the car I was told because we were leaving, the work done was on them. I was not a long-time Customer but they did know me and my car.They went "the extra mile" for me. By not charging me I feel they demonstrated a real concern and interest in me as a customer and as a person. I know they are ethical, reliable, and want to provide total satisfaction. Their waiting area is bright, clean, and comfortable. They have a couple of vending machines for drinks and snacks. I had brought with me a book to read on my iPad while I waited for the rotation to be copleted. I needed an internet connection to connect to the Palm Beach County Library system. They accommodated me by helping me connect to their WiFi network. I recommend anyone in Palm Beach County with a German car to bring it to German Auto World and compare the experience with going to the Dealer. I recommend them highly with no reserve.
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March 2023 by Carl D.
I had an appointment to install a headlight bulb and to adjust the parking brake. It was clear that I wanted to wait for the service. Upon arrival days later for the appointment, I was told that it could take 3 to 4 hours, and that I would need to leave my car. When asked what it would cost for this service, they would not provide a cost stating that the issue needed to be diagnosed.
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March 2023 by Evasio in USA
I took my car in for inspection and it turns out the head gasket needs to be done, cost $3975, I pay $1800 upfront and two weeks later my car is still in the parking lot and no one has touched it yet since I I had been told that it would be ready on March 7/8, I ask for the keys back and take it to another mechanic who is willing to work, no one will certainly reimburse me for the two weeks of rental and uber, I will certainly never put a wheel here again !!!
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February 2023 by Candace B.
My husband and I definitely recommend German Auto World due to their workmanship, business ethics, responsibility, price, and reliability. We have been customers since we moved to Palm Beach County and they have always serviced our cars with 100% satisfaction.
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February 2023 by Andres Lopez-Munoz
Best auto shop in South Florida, especially if you have a German or high end car! They have great pricing compared to anywhere else that I have been, and they truly care and are very honest! I strongly reccomend German Auto World!Services: General repairs & maintenance
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February 2023 by Dr. Ron Persin
German Auto World is my "goto" place for my Audi. This time I got Red accent stripes painted on my 2022 Audi SQ5 by Sammi. Turned-out great. Get lots of compliments. He is the best!A few months later I had Sammy detail my wheels. See pic #2. Great again!
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December 2022 by Reinaldo R Reyes
I took my car to GAW.It was in bad condition because I waited too long.Brakes, Rotors, low beam light, Coolant leak.This is my go to place for my Beamer.Bobby, Sammy and the team did a great job and I'm back in my car. Reasonable prices and excellent service! Thank you Again!
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November 2022 by Sandra Dezelan
Went in today to have a part installed on my 2014 Mercedes E350. The owner himself was kind enough to help me .He had the part installed basically in a jiffy and DIDNT even charge me!!!There are good people left in this world.Thank you German AutoWorld.YOU ROCKService: Auto maintenance
