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May 2023 by J S.
The worst pharmacy ever. The stuff cannot be trusted. They say one thing on the phone the you going in and they retract. I was on the phone over 3 hours and 21 minutes before some one pick it. Walgreens is a much better option for your meds and quality is service you receive. I transfer all my meds to Walgreens.
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September 2022 by Destinee G.
Extremely understaffed. Takes 30 minutes or more to pick up one prescription. I honestly feel bad for the staff they seem miserable. And I don't blame them it's two people doing EVERYTHING.
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June 2022 by Natalie E.
The store was empty when we came in. The cashier, LLOYDA was very unprofessional and unfriendly. She was rude to my little daughter. She is lazy and wants everyone to do self scanning so she doesn't have to move a finger. Huge on stalking people which makes me not want to come there again
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April 2022 by Soffia v.
Went for a COVID test, the "lady" at the drive through was disgustingly rude for absolutely no reason, I called her BS and let her have it, was so mad I didn't want to deal with her supervisor or I was going to lose it, they literally suck and they can keep sucking because I will never go back so I don't care.
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April 2022 by Paula N.
This store might be OK with additional personnel who are more pleasant and better trained. As it is now, I get angry every time I go there. I will not be going again.
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March 2022 by Adriano M.
Probably one of the worse run CVS I have ever visited. How is this line for meds acceptable? Poor Managment and service provided by a multi billion dollar company. Not to mention they do not pick up the phone either. I feel bad for the seniors.
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December 2021 by Jimmy B.
Why is it every time I go in the lady at the counter is rude and doesn't want to be there. The cvs is nice and clean and the other staff is polite and willing to engage and help but on 2 occasions same lady can't seem to find my pictures and simply says they aren't here while someone else finds found them easily. In the mean time she will have you stand there and wait while she assists the self checkout.
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December 2021 by Jeff C.
There's a reason this pharmacy has a 2 star review you've got stupid people to work in the pharmacy they can't even get a prescription right over and over again don't come to this pharmacy
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November 2021 by Taylor J.
Please read the warning with the review of the pharmacy, I didn't take the time to read any reviews before getting a prescription here. The first problem is you cannot contact the pharmacy by phone. You have to go into the store, and when you go in they will not fill your prescription. This is honestly the worst pharmacy I have ever been
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November 2021 by Matthew C.
I don't even want to give this a star at all. The pharmacist I had this morning (Tuesday) hung up on me again. Last week he just said I have to order your medication and hung up before I could say anything. Today I told him he didn't order my medication again and now I'm out of medicine again! I guess he didn't like that, and just hung up! So, If you want your medication to never be on time and the script to be wrong then this is the place to be. I just started going to this CVS Atlantic Ave three months ago. The three times I've gone (once a month) they have managed to mess up all three times. I've yet to get the right medication the first trip up there. Everyone there looks super unhappy.
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October 2021 by Mark C.
Horrible pharmacist! Thinks she is the drug police and has denied the filling of several prescriptions. Have had to call corporate or have Dr call her. Also does not follow store policy of notifying you when she won't refill. You don't find out until you go to pickup. Also flat key refuses to transfer prescriptions because "she doesn't have time." She needs to be fired for her overreaching self importance and practicing medicine without a license! Update: Obviously CVS did nothing to correct the behavior of this pharmacist. In spite of corporate calling this pharmacist, once again she has held my prescription until a day after my last refill was due so another day in pain due to this B. I've learned my lesson and although Aetna makes it easier to use CVS, all my future prescriptions will be filled at Walgreens. My next step is to file a complaint with the Florida Board of Pharmacy.
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October 2021 by Vanessa A.
They never answer the phone! I don't understand. I actually went inside to see if anyone was working, and there were six people behind the counter. When I asked if their phones were working, one pharmacy employee said yes, so I then proceeded to ask why they don't answer the phone. He shrugged his shoulders and said they get busy. Okay, but I've tried to call for two days in a row, multiple times, and have been on hold for twenty-five minutes at a time. I understand they get busy, but when I went in, there was NO ONE waiting to pick up or refill a prescription, and again, six young people working behind the counter. The math doesn't add up, because I had actually been on hold ON MY WAY there, and right up until I came up to the counter. You need a better excuse.
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August 2021 by Rachel K.
This CVS SUX! They do not pick up the phone when I call! You wait forever to get what you need done at the pharmacy! GO elsewhere! This is the CVS on Atlantic and Jog, GO to Walgreens across the street! I was on line there waiting to get help and they had 3 calls waiting to be picked up and no one answered! How ??? why????
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May 2021 by Meghan P.
I swear no one picks up the damn phone, or at least not at the pharmacy. I've called multiple times, different times of the day, waiting for for someone to pick up...I hang up after 15 mins. At this rate it's just easier to drive there I'll get faster service.
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March 2021 by Anne H.
If you are going for a COVID test they don't have signs up to direct you. Go to the drive up pharmacy window for the test. If your not, I would avoid this store because people who think they have COVID are going inside to find out where to go.
