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January 2024 by Michkiya Jordan
I came here to get my eyebrows waxed and they said they were going to call me never got a call then I came back again and they told me they weren’t doing eyebrows and the lady in there said “bye” and laughed. Also they act like they don’t want to be bothered this place doesn’t have enough workers it’s ridiculous. They are mean. Feels like it has something to do with race.
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January 2024 by Genevra Collier
I had a disappointing experience (regular pedicure that wasn’t cured properly, so it bunched up the next day when I wore my heels to work), BUT they redid the polish for me as soon as I walked in - no wait, no charge, and no questions asked. That’s good customer service. Much appreciated!!
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October 2023 by Jacqueline Montilla
Eric gave me exactly what I wanted and took his time to shape them nicely! Stiletto, dip, with a v shaped French. Loved himThey did it again. Sun took his time and got creative with it! Love someone not scared of a challenge ❣️
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June 2023 by Trish Schwartz
I have been going to NY nails in Delray Beach for the past 8 yrs. This nail salon is absolutely amazing! The owner and staff are extremely accommodating. My nail tech Eric is is a master of acrylics, gel, powder and various designs. The entire staff is simply put, the best! I will never go anyplace else! Trish Schwartz. Delray Beach
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May 2023 by Alisa Green
First off I spent like 2 hours getting this done. I wanted coffin shape with dip. He told me he had to do it a different way so it’s “stronger” so im like ok bet. He proceeded to do it the way you would acrylic. No problem IF HE KNEW WHAT HE WAS DOING. Parts of my nail had no dip powder, they’re all different thicknesses and they don’t even look like coffin shapes. And I had an emergency so after 2 hours I had to bolt out the door only to look at my nails later and realize he never asked me to wash my hands so they were dirty and they look awful.
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May 2023 by Elisa Review
Natalie very nice person and I knowledgeable. Thank you for listening to me. You are the best!!
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April 2023 by Tiffany Dacas
I came to this salon a couple of times and each time was not a great experience, but I kept giving them chances. One particular time I came, I had a appointment and arrived at my appointment time. They started working on my nails, then another customer came in for their appointment and the nail tech stopped doing my service to help the other customer. I was very upset about it as my service was interrupted to accommodate another customer. I complained to the nail tech and manager and the manager thought it was ok. Very poor customer service, don't waste your time going to this salon. The service is not good, take your money somewhere else.
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February 2023 by stacey Dever
I have been going to NY Nails for over 15 years. All technicians are great, but I normally see Natalie if she is available. Newly remolded, very clean, professional and friendly staff. Highly recommended.
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February 2023 by Arline Gold
Son Le is truly an artist with Nextjell. Absolutely marvelous work that lasts and is truly beautiful !! I'll go nowhere else. A lovely salon is delightful !Services: Manicure
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December 2022 by Toni Marie Marra
LOVING THE REMODEL, THE PLACE LOOKS AMAZING !!THE SHOP HAS ALWAYS BEEN CLEAN OR I WOULDN'T GO THERE BUT NOW WITH THE REFRESH EVERYTHING IS JUST BEAUTIFUL AND BRIGHT !! NATALIE, ERIC AND STAFF ARE ALWAYS SO WELCOMING AND FUN TO SPEND SOME TIME WITH.DEFINITELY GIVE THIS PLACE A TRY !!Services: Manicure
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November 2022 by Jaclyn Z.
Absolutely love it here! Everyone is friendly and attentive. Son did such a beautiful job on my nails for my son's going away party! If you haven't been here yet...you are missing out!!
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October 2022 by Barbara Cifuni
First time here love it
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August 2022 by Melanie Mimi Terrell
I took my mom here for her pedicure. She loves her nail tech and everyone there so friendly. Love love this salon.
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July 2022 by Stacy
I’ve been coming here since I was 13. Today was a disaster and it’s all because of the owner, Natalie and her rude staff. I called Thursday morning to make an appointment for a pedicure and dip manicure. Natalie, the owner, took the call and scheduled the appointment for Saturday (today) morning at 10a. I walk in and a lady said there’s no appointment for me. She checked with Natalie and said that Natalie said she did not make an appointment for me framing me to be a liar. I patiently waited and got my pedicure done by a gentlemen. I reminded him that I needed a dip manicure. He spoke to Natalie in Vietnamese who scowled. Then he begins to immediately remove my current dip and is rushing the process. He rudely said I’m not his appointment. I told him I have an appointment at 10a it’s not my fault there’s an error. He didn’t finish my nails and told me to go up front. After sitting for 30 minutes I asked the young lady how much longer I had to wait. I told her again that Natalie set the appointment for 10a. I shared that they have been very unprofessional and I was not happy with the treatment. Natalie finally opens her mouth to speak. She admitted that she remembers me calling and admitted that she set the appointment but did not write it down in her appointment books. Instead of apologizing and communicating that with her staff I was treated like an unwelcomed dog and left with a mediocre pedicure and waited an hour to get a dip. I’ve been coming here for over 10 years. Clearly Natalie does not care about long term relationships. Such a shame! I recommend people to seek another salon for their services.Services: Manicure
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May 2022 by Jacqueline A.
Go to NY Nails!!! I'm from New York but every time I'm in Florida that's where I go to do my nails. Ask for Sun he's the best !!!
