PetSmart is a large pet supply and service retailer offering over 10,000 products both in stores and online. The store provides a wide range of items for dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs, gerbils, hamsters, and mice. Customers can shop online and pick up their orders at local stores within two hours. Many locations also provide services such as dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp, and pet adoption. Customers appreciate the friendly and helpful staff, who often assist in finding products and answer questions about pet care and grooming. The grooming services are generally well-reviewed, with some groomers praised for their skill and kindness, making pets look and feel great. However, there are some concerns about grooming experiences, including incidents of flea rashes and poor customer service, with one customer reporting a negative interaction and refusal of responsibility from the store. Overall, PetSmart is seen as a convenient place for pet supplies and services, valued for its wide selection and caring staff, though some customers advise caution regarding grooming experiences.
This is for THE PETSHOTEL ! Omg they took great care of my baby ! He developed so sort of bad rash there and they took care of the vet bill making it such a stressless situation , they where very understanding allowed me to see the boarding rooms , my cat absolutely loved them , will 100% always go here !
December 2025
Went by tonight on 12-13-25 and has a very positive experience working with Nicholas. Would strongly recommend anyone who is looking for help with fish to speak to him
November 2025
Honestly, being that it's located in the heart of Delray on Linton, you'd think the staff would be happier and the store would have a wider variety of things. The fish department definitely needs some attention and help. But the staff...sheesh...
