PetSmart is a large pet supply and service retailer offering over 10,000 products both in stores and online. The store provides a wide range of items for dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs, gerbils, hamsters, and mice. Customers can shop online and pick up their orders at local stores within two hours. Many locations also provide services such as dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp, and pet adoption. Customers appreciate the friendly and helpful staff, who often assist in finding products and answer questions about pet care and grooming. The grooming services are generally well-reviewed, with some groomers praised for their skill and kindness, making pets look and feel great. However, there are some concerns about grooming experiences, including incidents of flea rashes and poor customer service, with one customer reporting a negative interaction and refusal of responsibility from the store. Overall, PetSmart is seen as a convenient place for pet supplies and services, valued for its wide selection and caring staff, though some customers advise caution regarding grooming experiences.
You find the message and prescribed food for your loving pet
July 2026
I have a very nervous dog that shakes when getting groomed. The groomers always treat her so gently when trimming her nails and are so kind and sweet to us. We will keep coming back. Thank you all!
July 2026
I should have dug deeper when I went to get a product they supply. This has happened the last three times. OUT OF STOCK😒
