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December 2023 by J S.
Since this store was sold to a new owner, customer service and everything else went down. I went to test my pool water and the woman didn't know what she was doing. When I asked questions which she could not answer, I think the owner? said that she probably misread. When I expressed my dissatisfaction they even acknowledged it. Very disappointed I drove to another punchy a penny location and I retested the water. I WOULD NOT RECOMMEND this STORE.
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October 2023 by Gail R.
what happened to our Pinch A Penny in Delray, use to be so friendly. Went in today and felt I was putting her out. no smile, no nothing.
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September 2023 by Jamey Brock
Always helpful and friendly.
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September 2023 by Serhiy Voytenko
I also don't know who gives this penny store all the stars, but it sure doesn't deserve them. The staff is rude, unprofessional, and just out to make money off of you, for example selling you stabilizer when your salt cell is a pending warranty replacement, instead of just giving you a couple of chlorine tablets. Is it the business model of the franchise?
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August 2023 by Ryan Giles
I don’t know the guys name that helped me yet but he’s a legit rockstar and has helped me several times. He tested my salt cell and saved me lots of money. Glad to live by this pinch a Penny. Absolutely recommended. Seriously thank you!
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June 2023 by patrick mcniven
Great customer service and follow up!
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May 2023 by Gator Enterprises
I bought a hot spring spa from these guys. They were amazing everything was beyond expectations. I am happy with them and extremely pleased with customer service. If you’re going to buy a spa buy from them they really work with you and you get a great product. And they delivered it fast without any problems could not be happier. I looked everywhere else, but these guys are honest. And straightforward. Don’t even bother looking elsewhere. I left a review last week but I don’t see it so I’m leaving another one.
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May 2023 by Izabella W
THE BEST PLACE EVER!!!!!!!! These guys are amazing - from the owner to every employee. You can not find better/knowledgeable people under the sun :) Shout out to Ray and Frank - love you!
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April 2023 by Andrew Feldman
I really don’t know how they have a high review. I went into the store twice they had 2 people working in the store helping one person never showed any signs that they would come to help me or acknowledge that I was there. Walk out I figure let meTry again something happened one customer in the store and they never acknowledge or tell me one minute nothing I wouldn’t recommend this store. No service
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March 2023 by A A
Been going to this store for years. Frank and his employees are very knowledgeable and always very helpful. I recently went to the store with an issue with my saltwater cell being cross threaded. Frank was able to remove the union and had the right replacement part. You don't get this kind of service shopping online.
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December 2022 by Sean Batchelder
Super helpful staff with great knowledge and a willingness to help me get the right thing the first time.
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November 2022 by Kimberly Clayton
The sales lady was super nice and was talking to us and made it feel personal which was great! It's hard to find a place like that.will go there again!
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November 2022 by Debra Vincent
Staff is so helpful and friendly. Appreciate their knowledge too! Prices are competitive. Will continue to shop here for all my pool needs
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November 2022 by Lucy Martinez
The employees were very nice and very friendly
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November 2022 by dee G
The first time I was in this store a woman served she had a bad attitude She was not at all friendly. This time round I found Trevor very friendly and welcoming, he offered to bring my chlorine jugs out to my car.