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January 2024 by Violetta Szumilas
This cleaner held no accountability after destroying the buttons on my dress. They did not protect the buttons as they were supposed to during the cleaning process thereby, tarnishing them. They then kept my dress for months, with the staff at the front advising me that they will do their best to replace the buttons. Months passed and nothing happened. Nor did the owner ever respond to my requests or try to call to rectify their mistake or reimburse me for the cost of the dress as I now have to replace it. 0 integrity.
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January 2024 by Amy S
Excellent work and services
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October 2023 by Robin K.
I love this place to bring my clothes too. They have become very organized I forgot his name but the guy upfront is very very friendly and so is the woman I remember once I wasn't in for a while and they actually called me to find out if I was OK who does that? I highly recommend this place.
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September 2023 by Friendly Angel
Wonderful services. They arsbalways good for me. Respectful, Will listen to your needs and does an amazing job to my clothes. I sm bringing him bags to clean next time.
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October 2021 by Orit Benzaquen
People here are very nice and that is way I left my dress for a mayor alteration. I was very disappointed with it. I don't think the person that does the alterations have experience. I ended up taking my dress to someone else and they had to re-do it thankfully someone else could fix it but I paid twice for trusting Point Cleaners.Service: Alterations
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August 2021 by Sean S.
Do not go here , the Owner sexually harassed my girlfriend when she went to pick up some blankets , they are completely unprofessional , I'd stay clear of this place
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February 2021 by Arman M.
Amazing hard-working people just trying to endure and perform during the Covid restrictions helped me out when I had mold in mildew issues on my clothes I don't really know what all these other posts are saying regarding pricing and quality they seem more than OK to me
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October 2020 by shirley P.
Amazing head dry cleaner. He made something that had many issues, and made it look brand new again. Also, very nice and personable staff. Recommend anyone to use this new found Dry cleaners. Thank you to everyone there. High Point location.
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June 2020 by June Vincente
I was required to pay for cleaning in advance and when it could not be found the statement on the receipt stated that cleaner would not be responsible for items left over 30 days. I had forgotten about this item but if you have to pay for cleaning in advance the establishment should be responsible for the garment. This is unacceptable and I expect reimbursement for the item that has been lost.
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June 2020 by Elaine Berk
HORRIBLE EXPERIENCE!I needed a pink tank top I bought at Chico's to be shortened.White thread was used and the hand stitching was a mess.I was told it would be fixed, and when I picked it up the 2nd time, it was worse. Totally ruined.I asked for my $23 dollars back plus the cost of the top. The woman told me she would give my number to the owner. I later found out that SHE is the owner. SHE lied right to my face! And refused to give me any of my money back. Totally unethical!DO NOT go there for alterations.They don't even deserve 1 star!Elaine Berk
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September 2019 by June V.
My sweater could not be found and it was pointed out to me that the receipt said establishment was not responsible for items left over 30 days. I had forgotten about this item but if you have to pay for cleaning in advance the cleaner should be responsible for keeping the item until it is picked up. I do not bring inexpensive items to be dry cleaned and I expect to be reimbursed for the sweater.
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August 2019 by Elaine B.
Joanna is so unethical. My issue never got resolved, so in addition to Yelp, please report your dissatisfaction regarding alterations to the Better Business Bureau. Thank you. Elaine Berk
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April 2018 by John Israel
So I'd like to describe to you my experience with this dry cleaners, I used both the cleaning service and the tailoring service, I found both to be very professional, I also found their prices to be competitive and reasonable, I would also like to say, for me, I found the customer service to be polite, respectful, and the people there very pleasant and professional, I would recommend this establishment to my friends, I found nothing there that would stop me from being a return customer.
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November 2017 by Elliott Goldstein
The tall very attractive blonde with tattoos has no social skills whatsoever if you would like to be treated with respect I would strongly suggest another cleaners the reviews are obviously poor which is not surprising they obviously don't care enough to be nice find a different dry cleaner
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April 2017 by Cristian Condurache
They are very good. Quality is outstanding and prices are very competitive.