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November 2023 by Scott Halleran
Solid location, great staff. Prices are good as well.
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November 2023 by Luc-Anthony Salomon
Awesome experience. They had the best price in town for what I was looking to do.
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November 2023 by patrick c.
Be very careful! I brought my car in to be inspected when i started hearing noises coming from under the hood. At first they said its just regular wear and tear and that the belt needed to be replaced, i gave them the go ahead on a simple $200 fix. I recieved a call that same day and they said i should also replace a pulley bringing my total to $500. Annoyed but i understood it needed to be done i gave the go ahead. I got my car back and still was hearing the same strange noise, i returned and told them the problem was still there, it was at this point that they now decide to tell me that the power steering pump needs to be replaced! A $800 operation. I wish i never let them touch my car at this point because i paid the $800 and had them change the pump and not even 3 months later i started to have problems with the car again. I came back to tell them that the part they replaced didnt fix anything. (They assured me not to worry, that all their parts have a 12 month warranty) i get a call the same day saying that its not the power steering pump its the power steering rack... i ask for a quote of how much this is going to cost me, they gave me a hefty quote of $2500... after already spending over $1000. Absolutely unbelievable. Do not come here, it is a scam. The only positive i can say is the front desk lady kelly is very nice but the mechanics either dont know what they are doing or are simply trying their hardest to get the most money out of their customers....... Absolute shame.
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October 2023 by Dru S N.
Beware, go here at your own risk! I brought my car in for a car noise and you have to pay a nonrefundable inspection fee that will be used for the eventual service. Totally fine. However, absolutely everything they wrote up that might have been the problem was false. Not even one thing they said could be the problem was right. So they charged me an inspection fee (that was wrong), and they almost made me pay over $1300 additional for repairs I didn't even need when another mechanic at another shop was quickly able to realize it was just my blown speaker system. The entire job elsewhere changing the speaker system only cost me $435. I called Precision to explain what happened and ask for a refund because I was looking to get an oil change and maybe would've gone to Precision to get it done on the house considering their screw-up, and still leave on good terms. However, some callous guy on the phone completely lost in his own mind, refused to take any responsibility for incorrectly diagnosing my car noise. He instead decided to keep gaslighting me, telling me "You don't understand this, and you don't understand that". He arrogantly kept sending me around in circles and never even apologized once. It wasn't just that the inspection was false and a complete waste of time, because mistakes happen, it was their mishandling of my situation that led me to take the time to write this review. It's a very revolting experience to sit and listen to a man representing a business refuse to be professional, understand the situation, and take responsibility for a mishap. It shows lack of character and integrity so it's best to cut ties completely.I was warned by a neighbor never to go there because they screwed up her repair but I didn't listen because I was so close. But I learned my lesson and now I'm warning everyone else.
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October 2023 by Vicki Knehr
Kelly was wonderful friendly and efficient.Went beyond checking warranties and printing them out even!Very reasonable.Highly recommend
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September 2023 by MaryJo Cioffi
Precision has been servicing my car for years. They are honest and professional. Andrew is helpful and considerate. He always goes the extra mile to ensure you receive the best customer service and fair market price.
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September 2023 by IlIl I.
When Terry was running this shop everything was excellent! The last couple of times I have dealt with a new manager Andrew and he literally looks for any reason to charge you full price. I had been going here for over the last 10 years and have easily spent over 10K between an engine rebuild and a new tranny etc. My frustration with Andrew began a few years ago after I had $3k + worth of work done with the engine seals and gaskets and I wanted whatever needed to be fixed fixed so that it was in 100% condition, that is how I always treat my car while that work was supposed to be covered for 2 years or 24000 miles warranty fast forward less than 6-8 months later I seemingly have the same issue with my engine but according to Andrew it is not the case and unfortunately my warranty does not cover any damage that is currently wrong with my engine. It is like he went out of his way to make sure nothing was covered and felt like he was working on commission but that was a while ago and I just chalked it up as a learning lesson not to go back now that Terry is no longer working at this location but since I had one of those buy 4 oil changes get the 5th free punch cards I figured I earned it after all the money I had dropped that I would use it even if it was just for the cheapest one. What could I possibly be thinking because I was wrong lol my favorite manager Andrew was working and like I said this man looks for every excuse to bend you over..... He kindly informs me that since I have a new car I cannot use the punch card for a free oil change because it's not the same oil or some lame bullshit Lol this guy is such a piece of work and then it was because my car was new in the system it would not accept a free oil change.... blame it on the computer system lol Andrew you are the manager you could of honored the oil change you have that power and just charged me the difference like it says on the back of the card and where it also does not state anything about having to be the same vehicle; you are punishing me because I was in a car accident and had to get a new car; that is totally wrong and your inability to see that as a "manager" is why I had to let everyone know that this place is run by people who only care about the bottom line and how much they can bill you. Think about how short sided it is to deny me a $30 dollar oil change after I have spent over 10k thru the years.... do yourself a favor and find a different shop! I will never go here again!
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September 2023 by Mariel Cartagena
Thieves. They played me with the Groupon deal so I didn’t even get the deal with how they charged me. I’ve always gone to them for everything but will never again.
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September 2023 by Raymond Hulse
Andrew is awesome. Willing to work with you, doesn't push up selling too hard, let you bring your own parts. Been there twice for two different things and they were just awesome
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September 2023 by Oudaoui Hamza
hands down the best in town. World class customer service. I would recommend 100%.
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August 2023 by D Rock
Horrible place , 2 hours and some change on the lift for a simple oil change .... great way to spend a Saturday.. never again on top of that they promote a 60 dollar oil change which is great then they don't tell you all the other fees on top of it ! Then they try to sell you every single thing . How bout they just do what I came here for ? Will be spreading the news about this placeService: Oil change
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August 2023 by Victoria Larson
Very professional and courteous. Thorough servicing with fair pricing. This location is very receptive to appts or same day servicing.
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August 2023 by Joseph Gaynor
Awesome Service Andrew and Kelly are top notch always a Great Experience when I need my car serviced that’s why I always go back Thanks GuysService: Oil change
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July 2023 by Breanne S.
Needed my tire pressure checked - drove up and was helped immediately by a kind gentleman who not only filled up my tires but also found a nail on the inside portion of the tire. Grateful for the quick and quality service I received! (Wish I had cash to leave a nice tip!)
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June 2023 by William barker
Kelly great,she's pleasant t0 talk to and the staff r good as so the mechanics..
