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August 2023 by veronica s
andrea helped me find the perfect hair dye to help fix my brassiness & to neutralize the color! she was so helpful, kind & didn’t try to up sell me on any products!
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July 2023 by C Lewis
I visited this store recently looking for Tend Skin, a skin care product carried by drug stores and general stores that stock skin care products. This cashier didn't have a clue about what I was asking for. After she said she didn't have the Tend Skin, she left the front register and followed me around until I left.First, educate yourself about a skin care product that has existed for generations. Second, basic training. Do not leave your register at the front of the store unattended, especially when your other store employee is on the floor waiting on customers. In addition, never leave the front of your store uncovered.I left the store and ordered the product from Amazon. I would like to patronize local businesses more frequently.
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July 2023 by Chris Nicole
Had to look for my own products not enough help in the store
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June 2023 by Jenni Wells Black
Eli and Samantha blew my mind this evening with just how helpful they were! I have never been to a Sally's and had such exceptional service! We bought lashes under the guide of Samantha who is so knowledgeable about her craft! I couldn't believe it! We bought hair dye as well, and Eli expertly color matched my daughter's roots from across the room! I would give 10 stars if I could! Give these folks a raise!
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May 2023 by Susan Brown
Like the choices of product, but never get asked if I need help…when I ask, they don’t seem to have any more knowledge than myself on the products color outcome. It’s really just hit or miss
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April 2023 by Sunilda Sawey
I helped an lady with a walker go into the store and went in after her. She walked in and there was a heavy Hispanic looking (I'm Hispanic too) employee blocking the aisle. The lady said "excuse me" twice, and this employee did not move. I said it more loudly and she got irate and told me we needed to give her a minute.I told her this lady with the walker needed to get through and she put her finger in my face and started yelling at me.The whole thing escalated and she screamed "GET OUT, GET OUT".The manager then came over and started telling me that I needed to say excuse me, which I did as well as the lady with the walker, but she would not listen and the other one kept hollering.Not once did she listen to my side. She then told the other one to go to the back, then excoriated me for not saying excuse me or "giving her a minute".As I was checking out, she was speaking badly about me in Spanish to another customer.As far as selection, she never seems to have the items I need. This is just peculiar to this store, as have alwasy found my products at any other Sally's beauty supply that I've gone to.She's just a horrible manager and does not do what is needed to make your products available.
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January 2023 by Maxine B
It's not like it used to be they don't carry a lot of stuff that we were used to and they closing most of them so it's sad it was so so
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August 2022 by Samantha H
All the employees here were extremely knowledgeable and super friendly :)
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June 2022 by Randi Rusch
This rating is for the gal with the short hair who could be the manager I'm not sure. Told her I wanted my 1st time buyers discount because I had already signed up by email. She told me some info was needed and once I gave her the info I would get the discount. Shame on me for not looking at my receipt because no discount was given! Last time I will go there.
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November 2021 by Michelle A
i was looking at brown hair dyes and lady who works there acted like she knew everything and kept recommending one of the “brown” hair colors so i got it. it turned my hair BLUE AND BLACK. i am so upset. don’t act like you’re a professional that knows everything if you’re just going to sabotage your customer.
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August 2021 by Khalilah Carter
Great customer service from the store manager! Had everything I needed.
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August 2021 by Marie Donza
I wish I knew the name of the woman who helped me in the store. She was so helpful and nice.
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July 2021 by Ivy
They sold me reused synthetic hair!! disgusting!! I didnt realize until it was too late and i had taken it out of the container.
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February 2021 by Barbra Castell
Very nice employee, she helped me to find what I was looking for.
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February 2021 by Carol C
To say I'm disappointed is an understatement. There in store pick up is a joke. You save no time I had to wait in line with the regular customers to have them ring it up on the register even after I paid online for it. Then to top it off the nail polish they packed up for me was used!!!!