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November 2023 by Shelley-Ann Aregbesola
From Start to finish the process was seamless at Schumaker. I had the great experience of finding this dealer using capital one auto navigator. When I went to the dealer to see the car and test drive it. I met Artsiom Mushnitski who was such a pleasure to work with him and his team Rudy. As a team they were able to help meet my needs. It was so easy we went back the next day and completed the transaction. The car drives beautifully and we are having so much fun with it. We will definitely be back there for our next car buying experience. Thanks Art. :)
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November 2023 by David Greenfeld
Traded in a 2018 Grand Cherokee for a 2024 Grand Cherokee on 10/14/2023 Fully accommodating when trying to make a deal but after finding out that the vehicle was built with two different front seats that don’t match not so accommodating. Told it will take five days to receive a new seat to be replaced And it’s been over two weeks and still no new seat. Took over two weeks to get reimbursement check from equity in old grand Cherokee No took two weeks to get odometer statement to cancel extended warranty on old Jeep. They have plenty of inventory that they can pull a seat from And make a customer happy but claim it’s a safety issue if they swap seat. If you actually buy a vehicle from Schumacher, make sure you check the car over with a fine tooth comb before delivery or they will dismiss you but happy to take your money. Being told that the UAW strike is causing it to take longer to get the seat when they have more than 40 of them sitting on the lot. Buyer beware.
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November 2023 by Wayneroy Randal
I purchased my car very this dealer in 2021 and have taken it back here for general service every time even though I live 40 minutes away now. Staff is always welcoming and professional. They get service done in a timely fashion. I have no complaints about service here and highly recommend this dealer. Ask for Ben Torres. He’ll makes sure your vehicle is in top shape before you leave.
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October 2023 by Donna Goldstein
I just bought a new Jeep Cherokee from Schumacher in Delray. Having purchased many new cars in the past I have to say this was by far the best experience ever! I was ready to have a long drawn day but to my surprise it was relatively fast and most of all easy. Angelique Hernandez was fabulous to work with! She was helpful in every way, including getting the price to something I was comfortable with. I highly recommend anyone looking to buy a Jeep to track her down as your salesperson.
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October 2023 by Olivia Ritota
⭐⭐⭐⭐⭐I cannot praise Charlotte enough for her exceptional service and dedication in helping me find the Jeep of my dreams. From the very beginning, Charlotte went above and beyond to ensure that my experience was smooth and hassle-free.What impressed me most about Charlotte was her willingness to accommodate my request to handle everything remotely until the vehicle arrived on the lot. In a world where convenience is key, Charlotte made it a point to respect my preferences and execute them flawlessly. She communicated with me regularly, providing updates and answering any questions I had along the way. Her attention to detail and commitment to customer satisfaction were truly remarkable.Charlotte's expertise in locating the exact Jeep I wanted was second to none. She understood my specifications and preferences, leaving no stone unturned in her search for the perfect vehicle. Her extensive knowledge of the automotive industry was evident, and it instilled confidence in me that I was in capable hands.When the day finally came for me to pick up my Jeep, I was beyond thrilled. Charlotte had managed to find the exact model, color, and features I had envisioned, making it a reality. The entire process was seamless, and I couldn't be happier with the outcome.In summary, Charlotte's dedication, professionalism, and exceptional customer service truly set her apart. If you're in search of a vehicle and want an agent who will go above and beyond to make your dream a reality, look no further than Charlotte. She is, without a doubt, the best in the business. Thank you, Charlotte, for making my Jeep-buying experience a five-star one!
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October 2023 by Lindsee Lee
When I say Carmelo is a true gift, he is. My car has seen 5 diff mechanics from April to Sept. They each either "fixed the issue and you're fine now" or told me flat out they wouldn't fix it. My car was at my original dealership being repaired for over 3 months. Eventually they gave it back to me "confident the issue is resolved". I drove off the lot and the all too familiar and highly dreaded engine light glared at me from my dash, the engine still shuddering. I went to the Dodge dealership as a last resort and there I met Carmelo. He reassured me of everything he would be doing, he kept great communication by updating me daily on what was happening. He explained everything to me that had happened to my car and everything that he wanted to do. He made the very unpleasant experience of vehicle maintenance an actually comfortable endeavor. I was fully expecting a long repair, as every other mechanic prior had done, but he had it fixed and truly resolved in 3 days. No more engine light!Thank you so much, Carmelo, you are a champion.
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October 2023 by Ryan P.
Alex Bobkov provided outstanding service. The overall experience of the team was great and I was able to get a vehicle that worked for me in a few hours total.
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September 2023 by David G.
Don't do it. They sell bad product and don't support it. You can't get them to return your calls or messages. You can't get them to honor their maintenance agreements. You can't get them to provide the support they sold you.
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September 2023 by Gary Pearlman
Good selection available of 2023 Jeep Wranglers. We found the one we want with preferred color, options and at a competitive price. Our salesman, Jeremiah Gaetjens explained the features and answered all our questions.
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September 2023 by Terry Wenzel
Best car buying experience period! My Sales & Leasing Consultant Art Mushnitski made the whole process as smooth as possible. I highly recommend them for your next car buying experience!
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September 2023 by Logan C.
Easily one of the worst experiences I have ever had in any area!!! They have had my car for a month and a half and are incapable of gaining the part they need. They also have no loaner cars. There's a reason for so many bad reviews, its obvious, this is a bad business. Take your money somewhere else, these people are not good at what they do. You have been warned, you're welcome!
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August 2023 by Cade C.
Absolutely delighted with my recent car purchase from this dealership! Big thanks to my saleswoman, Gabriella Alves, for her expertise and support throughout the process. Special shoutout to management--Ali Daye and Arnold Gaufler--for fostering a top-notch buying experience. Highly recommend this team!
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August 2023 by erica frankel
After visiting multiple dealerships and feeling defeated and upset that I wouldn’t find my dream car, I would up at Schumacher. Kaden was beyond helpful and patient. My experience from beginning to driving home my dream car home could not have been more seamless and stress free. If you are looking for a jeep, look no further!
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August 2023 by Jacqueline Andrew
This was not my first vehicle purchase but the first that I would be financing, so I was very nervous and anxious. We found this Rav 4 online and could not pass up the opportunity to purchase for this make and model was my top preference. We contacted the dealership and made an appointment with JR Hamilton to check the vehicle out. We were coming from out of town( 2 1/2 hrs) and JR called on the day of our appointment to check our trip progress and ensure that he would be waiting on our arrival. This was such a relief and we felt that we would be in great hands. Upon arrival, JR made us feel at home and put us immediately at ease. There was no pressure and no urgency to buy nor did i feel like I was being bamboozled. The process moved on smoothly from there and I am now the proud owner of a Rav 4.
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August 2023 by Alan G.
The negative reviews are absolutely warranted.They are 99% from the Service Dept.The positive remarks are 99% from Sales/purchases.The Service Department is completely impossible to make contact with; before, during or after a repair issue.You will receive a message upon leaving your car ( which instructs texting to acquire status of repair) ,but you'll find this is pointless.They do so much repair volume, it's morphed the focus into quantity notcommunication.They know the limited sources for Jeep repair (especially warranty work)in the County and use it to their advantage.They continuously prove that the car owners trepidation is immaterial.
