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March 2024 by Louie
They are constantly closed when they should be open. They open at 7am most days and are frequently never on time. Very frustrating not being able to come here because the employees are not on time. Do better
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March 2024 by Elizabeth Poire
It’s horrible costumer service. Those workers when you come in they just look at you.
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February 2024 by Jason Green
They never have enough items to make the bowls or smoothies. If you place an order online, they wait till you get there to tell you they don’t have what you ordered. So now you have to wait in line to be served when the whole point of online ordering is to skip the ordering line. The app should update what they have or don’t have before you order. And it’s things like peanut butter or yogurt which to me are standard items that should always be in stock. And this happens very frequently at this location. Sometimes if they don’t have an item for the smoothie like whey protein, they just don’t add it but don’t tell you it’s not added so you paid for something that is not added. Sometimes if you say no turbinado sugar, they add it,by accident I guess, but don’t tell you, so now you’re eating sugar when you’re on a sugar free diet. As far as the items not being in stock, I don’t blame the workers because they’re not to blame, it’s management that needs to do better with stocking. You don’t wait until you’re low or out of stock to place the order for supplies because if a truck misses a load, you should have backup on hand. I really want to keep coming to this location but it will be impossible to deal with these issues if they stay the same. Thank you
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February 2024 by priscilla paulino
Feb. 2024 we ordered two bowls. Chia oatmeal was decent amount oat and chia. The Açaí bowl, I was not able to mix anything together due to the fact it had no açaí. I called the establishment only to be told “ well we are running low” I replied to her “ it’s something you’ve could have told us as you did with the other bowls “that you ran out of mixture. She patched to the person who actually made my bowl and her reply was that “that’s the way I make those bowls just because you ordered elsewhere doesn’t mean I make it the same”..well ok .. that will be the last time I go and spend my money at that location. Hence the reason I’m writing this review.. and gave one star which I would give zero star for giving a customer an attitude.
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October 2023 by Guillermo Herrera
I agree with another reviewer, food is good, but employees are, well let’s say not motivated to work. Ordered online for pickup, a handful of sandwiches and a smoothie, when I got here I see the smoothie and two of the employees talking by the register, and I’m like is this my order? And they told me, yes that’s it you already paid, so where is the rest? They looked at each other like I was crazy until they checked the receipt, so here I am waiting for my food while my smoothie is getting warm
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August 2023 by Hope Vernon
The staff here is phenomenal and always help me with exact order. THEY DESERVE AIR CONDITIONING!!
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August 2023 by Cameron F.
Walked in the one kid on was overwhelmed the to go orders coming in non stop, only one other person was visible and seemed to not have any sense of urgency, no management in sight, and not greeted even though I made eye contact with both employees, first time in and will not be back. Not to mention the layout of the building is terrible and not very handicap friendly overall terrible experience.
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August 2023 by Fernando Wong
Smoothies are great - the employees ..not so much. ( Sunday 1 pm ) Can’t even get greeted when we come in to order a smoothie . Just blank stares, a “ what do u want” and an eye roll. Guess hospitality is dead.
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July 2023 by Jeniffer M.
The 2 girls that work in the front during Saturdays are extremely rude. Laughing at other girls the were being silly among their group ( teen girls) when I made a comment about the unnecessary commentary and mocking.One of them laughed ( not smirked) and said " ok white saltine".Embarrassing.As per the smoothies they are ok but very sweet.
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June 2023 by Maritza A.
This place open up not to long ago I use to go to the one in Coral Springs but since I work here I start going there pretty much every day since they open but lately I stop and will definitely will not go back. What you get for the price you pay is beyond ridiculous. You place an order on line pay extra for ingredients just to make sure that the smoothie have flavor but even then wouldn't make a difference. What you get is water with sugar and color. The best part is when you go back and complain they get upset. When you go there at night is even worst. But is all good I will not go back. Better to drive a little more and go to Smoothie King.
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June 2023 by Ron Carlone
My smoothie was made prompt with smiles. The place was clean. Great job
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April 2023 by D D
Best service out of any tropical smoothie cafe ive been to. Highly recommended.
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April 2023 by ev
One of my favorite smoothie places!! The manager is super kind, and the guy with pink hair that works at this location is so cute ? I always love coming back to visit them, plus the smoothies never miss!
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April 2023 by kaycee blanchard
Best Tropical Smoothie I’ve ever been too!! ?
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April 2023 by Angela Maura
This is the spot right here. First time at this location but im definitely coming back and bringing my coworkers with me. Timia, Seven & Quan are fantastic! (Yes I asked for their names bc they were great) Super quick, super friendly and such a positive cool vibe. Quan greeted me as I walked in gave me some great suggestions and had me try a new smoothie which I absolutely love. Timia and Seven were super quick preparing my order and so kind. I love going to shops like this because the vibes are so positive and fun. Thank you all!
