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November 2023 by Shana Ostrovitz
Says it’s open on Saturday from 11am -2pm but I’m here at 11:40am and the door is locked and no one is inside. No signage or anything saying why it’s closed. All signs show the Saturday times being open.
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August 2023 by Laura Goldstein
The young lady that works there is so helpful and nice I believe she the only one that knows what to do there she always helpful and make everything so fast and easy for me I love when I come there and she working fast and convenient location
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August 2023 by Amanda Calicchio
TOTAL FRAUD DO NOT TRUST WITH YOUR PACKAGES!!!!! THIS IS NOT A REAL POST OFFICE THIS IS AN “APPROVED PROVIDER STORE” AVOID AT ALL COSTS.
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June 2023 by Courtney Urrutia
All of the bad reviews? very sad, but very TRUE!An absolute shame that our awesome neighborhood of Pineapple Grove has a PO with such a terrible reputation!The only slight positive is the gal that works here… While she is not exactly friendly she is at least knowledgeable, and does the job efficiently and respectfullyThe guy on the other hand… he blatantly ignores you even if you have a question… he just glares at you. Whether it’s empty in there or The lines out the door. Now most of us can remain friendly But when you’re watching the guy work… not only is he slow, he shows ZERO RESPECT!! + absolutely no care in the world.IMPOSSIBLE THIS GUY STILL HAS A JOB HERE FOR YEARS!!
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April 2023 by Linda D'Agostino, Realtor of the Palm Beaches
Great costumer service. Staff knowledgeable & very helpful.
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January 2023 by Shelly Principe
This is not an official post office. When the USPS Express Priority Mail package that I sent from this location did not arrive the next day, as guaranteed by the USPS, the actual post office in Delray Beach located on Military Trail told me to not send out anything from this place, as they are known to lose packages. In fact, the worker at the 2nd Ave location lied to me when he told me USPS does not guarantee next day delivery during the holidays and I needed to go to the main office on Military Trail to file my claim (he would not accept it). The actual postal worker at Military Trail said this was false and asked to see my receipt which was missing the QR code that all USPS offices use to track packages and allow you to file a claim, in the event that a package goes missing. The postal worker led me to believe the 2nd Ave location routinely does this and to avoid this place altogther. I went back to the 2nd Ave location and asked to speak with the owner or manager (the phone number you can find online, I called several times, and could not leave a voicemail as the inbox was full!). This worker (not the same person who accepted my package and lied to me about next day deliveries during the holidays) told me I had to go back to the central office to file the claim and I needed to speak to the Postmaster named Gus. I told him I was done with the lies and I wanted my money back. He ended up giving me $30 cash back/would not give me the official claims form the USPS uses. That should tell you something.
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January 2023 by Jennifer Lewis
Hands down the worst post office ever. So unhelpful and they don’t have all of the packaging available for priority mail
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January 2023 by Erica Lutters
This place is awful, and not honest. Take your business to another post office.
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January 2023 by Violeta Romero
Excellent service thanks to Carlos my package arrived on time.
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October 2022 by Alex Pinard
They don't scan the packages, which in turn makes them lost with no way to track. They can't or wont help and their attitude is disgusting. The phone number doesn't work. Go to the wonderful location on Federal.
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September 2022 by William Lindsay
There’s a guy who works the desk. He never texted or emailed me confirmation of a tracked package two weeks ago. I went in today to seek help with a returned package. He said “you aren’t getting a refund…and I can’t help you..you’ll need to go to the office on Atlantic”. This is my second negative experience with him. He’s unhelpful and rude. I hope management do something about the bad customer service as this office is so convenient. The 1 800 number told me that he should have given me a form to fill in for a returned package as I had insurance!!!!!
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September 2022 by Matt S
The lady that works there is rude and has attitude. Just go to a different location.
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July 2022 by Nick Andersen
Love that this Post Office is open until 5:30p Mon-Thur, just in time to swing by after work. Carlos goes above and beyond to do all the hard work.I’ve been to bigger Post Offices in the area that don’t half the work Carlos single-handedly does.Would go out of my way to drive here.
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July 2022 by Paola Rondón
I went today at 9:50 am and the lady who was there was pretty rude, slow and complaining she didn’t have enough support to attend two customers, since packing a simple small box takes her about 20 minutes. She doesn’t have any customer service experience at all since she almost yelled at me. If you planning to go to this office, please have a lot of patience to deal with her! Also she runs this postal office in her pijamas by the way. Lol
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July 2022 by Carlos Gabin
They always take care of me and answer all my questions. I couldn’t believe anyone doin what they weren’t supposed to be doing here. I been going here for a few years n complaints. I wouldn’t count the employees that come n go, but even still ??
