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September 2023 by Sandy K.
Pharmacy staff was underwhelming. I avoid using this location whenever possible because there are only excuses and never solutions.
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February 2023 by alec c.
This is a review for both Walgreens In Delray Don't waste your time trying to get pictures taken, conveniently both Walgreens have either a camera broken or the entire system is down. More like the employees are too lazy to do their job. Thank you for a complete waste of time!
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August 2022 by John B.
I have used this pharmacy since moving to delray. It's always been bad. Now they are opening later then their posted times and the final straw was when I just called in and waited on hold for 30 minutes and then a woman answered and I could not understand what she was saying. When I asked her to repeat what she said, she said, "no I have to go" and proceeded to hang up. I understand staffing shortages, I work in an industry that is terribly effected, but medication is something that should be taken seriously. We all accept the long hold times, this is not ok. I need my medication to live, and dealing with this terrible customer service is a shame.
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December 2019 by Ali H.
Avoid avoid avoid. Slowest Walgreens in the entire county, state, country, world. Came in to do a return of 3 items I purchased 2 days ago down the street on all the same receipt and for some unexplained reason, it took over 20 minutes? She had to call the manager over multiple times and items were "not on file" when it is very clearly stated on the receipt. There is a line building at the one register open because the manager refused to open another register until the line was over 4 people. And trying to get money back from Apple Pay, which we paid, was also a source of great frustration as it was not an option. Sense of urgency was non existent as was prioritization The woman ringing us up clearly was not trained on how to use the register properly. An essential, basic job skill for any cashier. Manager was not much help either. Worst Walgreens I have ever been to - and as an avid Walgreens shopper, I've been to many!
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September 2019 by Alicia Lyn S.
The worst Walgreens ever, walked in to pharmacy to one customer and one extremely rude indifferent cashier! Asked for help with western union the cashier just said use the computer pointing to the side, I tell her I dont know what computer - she calls for help and it took forever and mind you the store was empty, and an equally dismissive manager asst manager was just as bad! never again.
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May 2019 by Roger H.
I have used this store for several months in spite of some bad experiences. I have been given other peoples medication by mistake, waited for long periods to get my scripts filled, waited in long checkout lines, and waited long periods for assistance from staff. People in my area seem to hold a low opinion of this store. But when I look at other Walgreens' reviews, most seem to have problems. Maybe I will check out the reviews for local CVS stores.
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January 2019 by Aj F.
The slowest customer service in the world. Everyone in the pharmacy will ignore you and carry on with their business. And when they get to you they will still say you have to wait 10 min for my prescription . They had it for 3 hours n not a single person here
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July 2018 by Melanie B.
The store itself is great, the pharmacy on the other hand is a nightmare. The woman who is always there is extremely rude and uneducated when it comes to the prescription rules on the state of Florida, she denied my presentation and told me i had to call my doctor and right it a different way. After looking like an idiot at my doctors office he explained there was no errors... another pharmacy filled it right away. If your going for shopping it's ok but do not go for the pay!
