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October 2023 by Carlos Sanchez
Great staff and always have what you need
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September 2023 by Greta Robertson
I've never been treated with kindness by the employees here. They seem like it's a bother to help me, I go to ACE because it's 5 minutes away, but I go knowing the service will be delivered with no kindness and much attitude, I go knowing not to ask for anything from these employees!
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August 2023 by Christopher Cable
Always very helpful with customer service. Competitive prices, and it's nice to not have to deal with the rat race at larger retail stores when you only need a few small items.
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August 2023 by Byron Chavez
It has a good variety of stuff, but not a lot off quantity off it.
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August 2023 by Benjamin De Jesus
Great to have this store near me
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June 2023 by Rick Bucceri
Had several keys made and they made a copy of the wrong key Thenhad another key made that didn't even work . The manager in charge was not even friendly .wasn't friendly at all. Didn't expect an apology but never said anything till the end. He said here you go. Wasn't the friendly hardware store. Not going back to that one. He also tried to make the key oas a regular one knowing I paid for 2 colored ones.
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June 2023 by lillian calero
Always friendly and knowledgeable people there to help you find what you need.
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June 2023 by Shane Alicea
You can find what You need there if not they will find another Ace store who has it
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May 2023 by susan brooks
ACE is my go-to when I need something. The people there are always friendly and helpful.
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April 2023 by Michael Hom
Staff is always helpful. Great people.
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April 2023 by Natas Unknow
I hate when people leave bad reviews! I hate when I feel the need to leave a bad review & 95% of the time I don't leave a review at all! BUT I've had the worst experience with this store! The worker's Don't ask if you need help, if u ask where an item is they give you an Isle number then continue to talk amongst themselves! When you call the store if they pickup there always rude even when trying to be nice! ACE makes these commercials like there a neighborhood Mom and Pops store but they treat u like there working at Walmart! I understand it's not the best job to have & I'm sure they can afford to pay employees more money but they don't & as an employee you know what u signed up for!! At the very least do the best job you can while on your shift!!
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March 2023 by Ronald Stidd
Was a great experience. My new store. Thanks so much. Ron
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November 2022 by Tamika Rodriguez
Great handicap parking right in front of store entry, great, friendly and knowledgeable staff and a wide variety of items.
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October 2022 by Linda Rapp
My husband and I have been customers here since 2004. we always received friendly service. Today 9/23 and yesterday 9/23, we were treated very rudely by the cashier. I do not know what her personal problems are, but I do know; that she has discouraged us from returning to the Ft Smith store! we will go to sanford on rt#46. they are very friendly there and want our business!
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September 2022 by Angela Dantas
This location of Ace Hardware is average in comparison to others in surrounding areas. The employees seem friendly, knowledgeable and professional. Items are usually in stock. But the exterior building and parking lot maintenance are in DIAR need of cleanup and repair. I also don't appreciate the somewhat email scams occurring online in regards to surveys requested and notifications of winner status of Ace Hardware tools and accessories for low prices of shipping and handling!! Very deceiving!! After one fills out personal information and pays shipping costs with credit card then are notified that they are only one of many possible winners of said items and will be notified by email in near future!?!? I am very disappointed with my customer satisfaction regarding all Ace Hardware locations!! I wouldn't recommend any involvement with this business on line or in store! I recommend that corporate handle thier part in correcting this confusing customer satisfaction survey scam!! Thank you!!
