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February 2025 by Daniel Nieto
My household frequently goes through soda, this was my favorite location because of all the excellent deals you can get on purchasing 12 packs. I saw the deal 3 for 15 on sale. If you are a member you can get it for 3 for 13. I go the register and the employee charges me 7.95 for each 12 pack. I explain to her that they were on sale and she proceeds to tell me I'm incorrect. My friend with me was also picking up 12 packs of soda as well. I shout to let him know that they aren't on sale, I didn't feel like arguing. I put the 12 packs in my car and return to continue shopping with my friend. He walks over to me and informs me that she was removing the labels that specified the deal details. This is ridiculous and has me hesitant about shopping here anymore. Her customer service is disingenuous, I felt scammed. Do better.
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December 2024 by Techproz
Diane or Diana is rude as can be and wants to argue over nothing. If a coupon doesn't come off and didn't realize it and you say something she goes off the handle. Attitude all the time just hates seeing people come in to the store and hates her job. All the other stores are closing that are better than this one so last one to go to. Diane is just horrible.
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August 2024 by Inahcence Jelka
Place is TERRIBLE do not go lady’s are very rude for reason and both managers have attitude problems for no reason this place is disgusting and dirty and so are the workers
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July 2024 by Chyna Pleas
Warning: Horrible Experience at Family Dollar - Avoid at All Costs!
If you value your sanity and hard-earned money, steer clear of Family Dollar, especially the one we visited yesterday. My mom bought a cell phone, unopened and with the original receipt, and wanted to return it. According to Family Dollar's own return policy for electronics, this should have been straightforward. Instead, we encountered a nightmare.
Haley, an employee, was shockingly rude and dismissive. She flat-out lied, claiming they don't do returns. When we insisted on seeing the policy, she refused and became confrontational, waving her hands aggressively in our faces. Despite showing her the policy on Family Dollar's website and the store's own signage confirming returns for electronics, Haley continued to stonewall us.
Things only got worse when the manager got involved. This person was even more deceitful, claiming to have spoken with district managers who allegedly said they don’t accept cell phone returns. This was an outright lie—we watched as she pretended to make a phone call outside the store. Their behavior was not only dishonest but also infuriatingly disrespectful.
Our efforts to resolve the issue amicably were met with more lies and aggression. It wasn't until I threatened to involve the police and a lawyer that they reluctantly agreed to process the return. The police had to be called in to mediate the situation, which was completely unnecessary if Haley and the manager had simply followed their own store policy.
This experience was beyond frustrating and stressful. Their customer service was abysmal, and their blatant disregard for their own policies is unacceptable. My mom was left extremely upset by the ordeal. Do not shop at this Family Dollar—especially not for electronics. The employees here, particularly Haley and the manager, are deceitful and confrontational. Save yourself the headache and shop elsewhere.
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January 2024 by Robinette Knowles
The ladies are amazing very clean always have what I need they are very helpful always there thank you ladies great shop
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January 2024 by John Ouedraogo
Called to ask for an item brought up to the register worker rudely refused.
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October 2023 by Carmen Andino
Very clean, organized, the cashier very professional and friendly
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September 2023 by Jill Brown
Rude employees
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June 2023 by Check Boy
Still closed. Curses
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May 2023 by Tracey Jacobs
Don't get me wrong I like the Family Dollar but the customer service sucks You need a new manager and a new cashier
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May 2023 by Tina Perry
Very nice people and a good place to shop
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March 2023 by Dinah Greenwood
I shop there a couple times per week.
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February 2023 by K G
FIX YOUR PRICING I COME HERE ALMOST EVERY DAY.........AS A REG AND THE PRICES ARE ALWAYS WRONG ....... THEY DONT RING UP AS MARKED..... AND THATS ANNOYING UR CASHIER HAD THREE PEOPLE WITH THE SAME PRICING ISSUE SOME WERE MAD SOME WERENT IDK FIX THE PROBLEM THANKS
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June 2022 by Ms Goman
Wide open spaces, clean and organized..Cashier very friendly and acknowledged my son and I..Thanks
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June 2022 by José Antonio López
Great personal.specials on products,,,,,,,
