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September 2023 by I F
I had a $20 bill and I needed some singles,The teller told me only account holder can do that! What!?!?But my wife has an account...teller: sorry she would have to be presentWe'll be closing the account
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July 2023 by Angel Vidal
Within this last year this bank has gone to trash. Location is closed
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December 2022 by Beta Cancer
Going to switch banks because I have a card issue every other day and I'm sick of it.
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October 2022 by James Wright
Elsie if that's her name needs to learn check cashing laws tried refusing a check then took the check saying it could bounce. Called your Corp office they apologized and stated she was wrong and if the check bounces to call them back. She was very rude and unprofessional, my family will be looking for another bank this week.
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October 2022 by oj simpson
Very unprofessional staff.........they don't know how to wire money international.Tried to cash $200 check......the State Farm check..with 1800 on balance in the account.........they said "NO. Because , you are a new customer "!.........?
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July 2022 by Chelsie Krueger
The laziest group of bankers at this location!!! I have NEVER dealt with just nonsense as a long time customer at any other location!!!!!!!
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July 2022 by Andy Montgomery
Do not use there app to deposit a check it tells you your funds will be available then randomly they put a two week hold on your money for no reason and will not change it
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June 2022 by Frankie Beall
11 am on a Saturday morning , there are only 2 employees working the whole bank.Just went in to add husband to account.How does a business not have the proper forms they need ready and available?Needless to say no one could help me.Very inconvenient and a waste of time.
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April 2022 by Deb
It a nice bank. People are usually respectful. Check and savings are very good. One bad experience. I was sitting out in front of the bank I close my eyes because it's not 9:00 when the bank opens. The lady that works inside the bank came out knocked on my window and asked me to move because she doesn't want me to sit there with my eye closed. So she preferred me to leave all together. I parked on the other side of the bank it's raining and I guess she wants me to get wet by the time it's 9:00 I'm going to go inside all drenched. I needed to do some thinking inside and this is the first time I've ever been disrespected. I'm just sitting here waiting for the bank to open and apparently that's a problem.
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April 2022 by Stephanie West
I was really excited about this bank and signing up. But after today I am already considering a change :(.Walked in and there was one teller and one person in front of me. I had 20 minutes so no big deal. 20 minutes later I have not been seen and there is a line of 8 people. The manager keeps coming out to fix the tellers mistakes but then doesn’t help with the line?Then when I get to the front and say I needed a direct deposit slip the teller seems exasperated and I’m told “you should have seen him (the banker)” How am I suppose to just know that? now I’m running late, I have to wait for the banker, I’m not happy with this first experience at all. I put three stars because the first banker I dealt with was very nice. But if I were going after this experience alone it would be a star and a half star.
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July 2021 by Tina Dix
I was very pleased with the service I received at the 5th 3rd Bank in Deltona Fl. A special shout out to the Financial Center manager II, Jessy Meppurathu who assisted me and encouraged my questions. The staff was friendly as well keep up the good work!!POST BY: ONE SATISFIED CUSTOMER!!
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December 2020 by K B
Spanish lady that runs the joint is a sweet nice lady opened me a account and got me a new credit card in less than 30 min
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December 2020 by John Reynolds
Tellers are very helpful
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November 2020 by Russell Simson
Easy to get to
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April 2020 by gabriel ortega
Worst mortgage service ever, and very rude cust service
