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February 2024 by JennC Plus3
I visited to get gear ties for my ebike, but at first, I couldn't find them. I looked it up online while there since no one had asked if I needed help finding something. As soon as I found them; however, I was asked if I needed help, but by then, I had already found what I was looking for. ? Too funny. Anyway, the store looks good, but the prices are a tad bit higher than the Home Depot. I'll visit again since I live so close, but if a Home Depot gets built nearby, they'll have great competition.
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January 2024 by Cory C.
Lowe's how to put this Lazy and rude as they said following corporate rules. I am a disabled United States marine have all my credentials and only go places that have respect and or loyalty to the military from the past remembering Lowe's gave discounts and were usually helpful. As I showed up I was followed around store to sign up and get a credit card. Once I said no still needing assistance the young man couldn't care less as I struggled loading lumber onto cart. He just walked away. Kinda shocked. Went to check out I was asked am I military I answered yes and went to pull out my credentials the woman said sorry you're not registered so you don't get the discount I thought she was joking. She said I have to register and send my military paperwork to Lowe's I laughed saying that's not legal you have no right to any documents other than what i am providing. They have no legal right to hold and have my military credentials on file at a business?! That's absurd as I'm showing her my credentials in person at the register. She could have said okay he has proof and gave me the discount called a manager over and said we have a policy now but will give you discount. I almost right there didn't buy the items however was on a time crunch. And these lowes employees were rude. I asked for corporate number they didn't want to give to me. I also needed assistance being a disabled vet to load the lumber in my truck. 5 Lowe's workers standing around at load bay NOT ONE offered help. I Will NEVER return to Lowe's you couldn't give me a discount when I gave and destroyed my body for these fat lazy workers. I spent 300$ probably would only saved 20$ if that. What SCUM you treat military this way. Never going to Lowe's again. I hope they make some changes or fire these incompetent individuals managing this location.
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January 2024 by John Sammond
Found everything I needed and was assisted by very helpful staff in the plumbing dept.
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January 2024 by Ariel Villanueva
So convenient
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January 2024 by Jessica Valentin
The store is very clean and I almost always find what I'm looking for.
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January 2024 by Fredrica Escudero
Rikkilynn is the BEST! She helped me at least twice with screws for my dining room table that the movers lost! Thank you Rikkilynn!
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January 2024 by Theresa Ray
This is my favorite Lowe's. Your sales associates are generally not helpful than any other Lowe's around us.
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January 2024 by T Burns
If I could give zero stars to the store, I would. Each time I’ve been in here I experience worse customer service than each time before. Nobody wants to help, everyone passes it off to someone else who looks through you or says it’s not their area. Ridiculous.
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January 2024 by Robin Shanahan
Over promised and under delivered appliance order..Apparently no communication within the company. Management of absolutely NO HELP !!!!
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January 2024 by Michael Ocasio
I want to Thank Jowey the manager and lowes because We were looking at a tree and we couldn't afford it So I continue to go by the air filter that I initially went to get but when I went to get it, I ran into the manager Joey and I told him about the prices on the trees and he asked me. If I really wanted the tree and I said yes, and he took me back to the cash register and charged me $17 for a tree that I could not afford. I am a single parent with 3 kids. I am very grateful for Joey. Thank you, Joey, and thank you Lowe's you guys have a merry christmas
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December 2023 by A Minier
This Lowe’s store did not disappoint. Eric, thank you so much for following up and making it very easy for me to order my patio doors over the phone. Melissa and Dennis I appreciate the fact that you called me back during this very busy holiday season . You are all very kind. Thank you for your excellent customer service and your an efficiency.
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December 2023 by Cherish K.
We went to Lowe's in Deltona this morning and had a good experience. Josh B. in lumber was very helpful and knowledgeable. Rosalina in the lumber check out area has one of the biggest smiles and was so cheerful. I hope someone high up sees this and shares with them that they are appreciated. Happy holidays!
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December 2023 by Tobin Grams
Beware!! If you purchase something during a promotional sale you do NOT get your 5% off from using your Lowe’s card! The self checkout register asked me to choose 5% or no interest but then did not give me my 5% off and I was told by the completely unsympathetic and unhelpful staff that “you don’t get the 5% if there is another promotion” I would have chosen the no interest then!! Very disappointed and was offered no resolution. Terrible service and misleading advertising!
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December 2023 by Jorge Saez
Hello good
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November 2023 by Tobin G.
Be aware that if you buy something during a promotion, you don't get your 5% discount for using your Lowe's card!!!! I made a several hundred dollar purchase of some tool storage at Lowe's because there was a promotion going on for additional savings. I checked out and used my Lowe's card for the 5% off as I always do, because the purchase was over $350, the register asked me if I'd like 5% off or 12mo no interest, I chose 5%. when looking at the receipt, I did not receive the 5%. I asked the cashier and they very nonchalantly told me that you don't get the 5% from the card if there is another promotion. If this is the case, then it shouldn't have asked me which I wanted, I would have chose the no interest since I wasn't getting the 5%! the staff was completely unsympathetic and unhelpful! Very frustrating.