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January 2024 by Terry Gelatt
Stephanie and Carlos are amazing! They took great care of me!!
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January 2024 by Jordan McGaha
Called asking about a deal and was met with a rude woman who did not have the patience to answer my simple questions. She tried telling me that the deal I was inquiring about was online only even though online it said in-store only. I tried to express that before I was cut off in a demeaning tone.
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January 2024 by Mark Baumanm
Carlos is a great manager !! He is always willing to help with a smile. This is an awesome location to come to. They are always upfront and clear with all their sales. This location is a must for anyone looking for a honest crew.
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January 2024 by Linda Johnson
Excellent customer service! Would recommend to others.
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January 2024 by Ray Gomez
Maria thank you so much! Great customer service, didn’t give up on my issue until it was resolved.. You made my Christmas
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January 2024 by Hannah Knoblauch
We switched from metro to T-Mobile a month ago. Have had nothing but problems with T-Mobile. after not being able figure out why we can’t use our phones for weeks they said it’s a metro problem. so we came to this location and spoke with Carlos. Even though he technically didn’t have to do anything for us, he figured out what T-Mobile did wrong so we can get the problem fixed. He was absolutely amazing. Really miss being with metro now.
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January 2024 by Brittany Hunter
Maria was amazing !! my 60 year old dad was at the one off of enterprise rd and KAYLA ( the store worker) was telling him that he had to buy a case to activate his plan!?? so i called this store off of saxon and SHE SAID OH NO COME TO MY STORE THAT IS UNACCEPTABLE !! MARIA DID HER THING AND WE WALKED OUT 20 MINS LATER HAPPY AND VERY SATISFIED !! please give maria a raise and fire kayla because she’s giving metro a bad bad reputation for trying to take advantage of customers for her own commission!!!!!
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January 2024 by Carlos Santos
Very very pleased! They took care of us! They treated us with respect and listened to our request. They understood our needs as gamers that need high internet speeds. They talked to Metro management and brought down our rate when we were trying to leave Metro to find higher internet speeds. They really care. Carlos took excellent care of us!
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December 2023 by C Medeiros
I came into the store highly upset after my phone service was suspended for non payment of a 2nd line that was supposed to be removed over a month ago. I was unhappy to say the least. Carlos spoke to me with respect and courtesy and proceeded to resolve the issue. It was a pleasant experience and I recommend anyone with an issue to come to this store.
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November 2023 by Daddy Arias
This place has a secret ?... Her name is Maria! She's Very Knowledgeable and overall Amazing ?. Will be returning and referring everyone I know to THIS location. Thank you Maria for taking the time for enlightening me. You Rock!!???
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November 2023 by Jennifer Roberti
Maria was outstanding for me helped me today ! Came in stressed left with a smile on my face! She was exceptionally helpful and I am so appreciative for her ! Keep her guys!
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September 2023 by sara langton
Came in thinking we needed a new phone and thanks to Carlos at the SAXON store we now know we just need a fast lightning charger cable and box! So not only did he save us a ton of money but his customer service skills were awesome! I felt understood , comfortable and taken care of thank you metro team you guys are awesome!
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July 2023 by Mark Rowe
What a great place to come to for all your cell phone needs. Carlos, the manager, always takes great care of me and his staff is super friendly. I have already encourage all my friends and family to come to this store and highly recommend that you do the same. Awesome job guys !!!
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July 2023 by Michael Reger
Carlos is the man !!! He was able to fix my phone which was loaded with viruses. He worked on it for quite some time to be able to save me money that I didn't have. Never forcing me to buy a phone. Highly recommend coming to this store for A-1 customer service.
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June 2023 by Hector Tirado
Brian is the best. Very tech savvy. Smarty and outgoing. He's always determined to solve my problems. The staff of this store is incredible. These guys all deserve raises. Thanks again Brian. You're always a ton of help!!!!!!