Metro by T-Mobile at 2135 Howland Blvd Suite 105 offers a range of prepaid plans and 5G phones from Apple, Samsung, and OnePlus. Customers praise the store for its clean and welcoming environment. The staff, including team members and the store manager, are highly appreciated for their friendly, caring, and professional service. Several reviews highlight the staff’s willingness to stay past closing time to ensure customer satisfaction and to provide extra help, even for customers with limited tech skills. One customer shared a positive experience when connecting a new phone after losing theirs, mentioning staff patience and helpfulness. Others noted getting great deals on phones and accessories, often paying less than other stores. The teamwork among staff members was evident, with multiple reviews mentioning how staff worked together efficiently to meet customer needs. The store’s staff also demonstrated genuine concern and effort to deliver not just good service but a positive feeling, making customers feel valued and cared for. Overall, the store is praised for its excellent customer service, good deals, and friendly atmosphere, making it a preferred choice for those looking for affordable prepaid plans and reliable assistance.
Went in today to buy a new phone, and greeted by Sofia, Sofia was very knowledgeable of the phones in stock and showed excellent customer service. I would definitely say she's an employee of the month in my book.
February 2023
After spending over an hour at the store in Fern Park trying to switch a device on my line, the girls @ the store on Howland, in Deltona, were able to get it done in 15 minutes. Samantha and Nancy truly made my day! Great customer service! Thank you ladies! I appreciate YOU!
September 2021
Why would you moved away and not NOTIFY your old customers/ friends?
