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March 2024 by Nate B
Don’t be in there trying closes on near closing time…the three employees I saw were rude, did not greet us or ask if they could help us find something. They’ll just turn the lights out on you while in the middle of changing. Then very rudely say “we’re closing.” Zero customer service. I worked in retail a lot of years and I would never treated customers like this. Guess this is the new AE standard. I won’t go back!
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August 2023 by Rosalyn Beauchamp
Great vibes
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June 2023 by Ashley Hughes
Terrible customer service! Not one person greeted us, and an employee almost knocked my daughter over trying to get by. A simple, "Excuse me" would've been nice. I took my money elsewhere.
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March 2023 by Greg Hartzell
Got some perfume for my wife. Didn't do much else, prices are outrageous for jeans these days.
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August 2022 by Shawn Leatherman
Horrible customer service from teenagers who are more concerned about standing around and talking than helping customers who a ready to purchase. Very unfortunate attitudes.
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August 2022 by Madison R.
I worked here and loved the environment. We all are human so please treat us like humans and not robots and I promise, you will have a great time
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July 2022 by keynu rau
The commons is a beautiful place to visit. However, i jus had to write a review on the aerie in Destin, Florida. My experience was 10/10 because of their employee Lucy. She was so sweet & had great costumer service. Such a beautiful girl, thank you Lucy if you see this. she had blond hair & was wearing a pink skirt.
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December 2021 by Mic
I love shopping at this American Eagle, and I hate shopping. The staff is always so friendly and helpful. They are one of the few stores that look out for the well being of all their customers, by offering masks if you need one.The dressing rooms are temporarily closed but they do offer the option to make an appointment /call ahead to reserve a dressing room. People should stop complaining - the employees at this location are friendly and helpful.
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December 2021 by J D
Friendly staff, fitting rooms unavailable, but they may be available with phone call ahead. Seems like they're still a bit understaffed because of the pandemic. Can't blame them for that.If only customers just put things back where they got them.Aerie side didn't seem like it had any of their cotton undies available. Too bad :/
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October 2021 by David Adams
Ordered jeans for son online. Wrong sizes delivered. Destin Commons store was easy to work with, courteous, and accommodating. Zero hassles! Great variety for both genders.
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September 2021 by A M Albrecht
I love shopping at this American Eagle, and I hate shopping. The staff is always so friendly and helpful. They are one of the few stores that look out for the well being of all their customers, by offering masks if you need one.The dressing rooms are temporarily closed but they do offer the option to make an appointment /call ahead to reserve a dressing room. People should stop complaining - the employees at this location are friendly and helpful.
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September 2021 by J U
Friendly staff, fitting rooms unavailable, but they may be available with phone call ahead. Seems like they're still a bit understaffed because of the pandemic. Can't blame them for that.If only customers just put things back where they got them.Aerie side didn't seem like it had any of their cotton undies available. Too bad :/
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August 2021 by Anna Smith
Absolutely horrid customer service. Went earlier this week and Shannon was so obnoxious and unhelpful. Will not be returning..
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August 2021 by Paige Thibodaux
Madison was extremely rude. Terrible customer service.
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July 2021 by Cynthia Ahrens
Like it but they need to open their dressing rooms again it's hard to shop when you can try clothes on
