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March 2024 by Jana Rogers
After visiting my Destin PNC Bank 3 times this week and EVERY time waiting either in line inside for close to 30 minutes & today in drive thru for 30 minutes with just 1 car in front of me I have decided to bank elsewhere!!! Since PNC took over customer service is non-existent & they are always understaffed. I would never recommend this bank - ever!
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March 2024 by Todd Walker
Unfortunately, I have had to go to this branch 3 times in the last two weeks to make deposits. It has taken more than 30 minutes each time. They only have one person working to service the lobby and the drive through…and she is clueless.
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December 2023 by Kristie Morgan
Absolutely wonder service, I went into this branch from out of town. Robin took great care of me, she was so helpful and went out of her way to make sure my issue was resolved!
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December 2023 by Robert Quiñonez
Absolutely outstanding customer service.I did research for over a week, I cannot be happier with my decision with PNC Bank. Reagan, the branch manager, and Johnny were just amazing. Not my experience I’ve had with other banks in the area. I walked out of the bank today wanting to make this review!
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December 2023 by Jolynn Moss
Slow...
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September 2023 by John Staley
I would put less than 1 star if I could. This branch is horrible. Always understaffed and the wait times are always long.This morning I tried to use the drive through at 930 and all the lanes were closed. So I went inside and there was a line because only one person was taking customers while they were three people there. When I finally got up to the front, I asked, are they not doing drive-through service anymore and the guy just said that they just haven’t opened it up yet.No customer courtesyNo timely serviceAnd I will be closing my accounts with PNC.Thoday was the last straw
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August 2023 by WarchargerXL
The bank will offer pre-approved credit lines with full existing knowledge or credit worthiness (have long standing existing banking relationship including a 3 year old secure card line) but after achieving the hard credit pull, will decline often if credit is not an exemplary level. (I have a single 6 year old, non bankruptcy collection) It's a dishonest trade practice which consumers should take note of before considering their credit line options and offers.
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June 2023 by Dale McCarthy
Horrible service, we were with Compass for years, bank accounts, mortgages, Heloc's we have done it all with them.Once it changed to PNC customer service all went away, we will never do business with PNC again.So impersonal
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January 2023 by Terry Hymel
Nothing at all against this local branch but PNC as a business is a nightmare to deal with. Just go somewhere else.
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February 2022 by ronda moore
Do not trust. Arrogant theives!!
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October 2021 by The Panes
The transition from Bbva to PNC is a nightmare don’t do it
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August 2021 by Alicia Gordon
I was so surprised when I went to the bank the teller knew me and called me by my name..its a great bank..costumer service great.the app does so much for me..I don't have to go to the bank..my phone does everything.
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December 2020 by Kelvin Balark
I call to discuss my monthly fee and the teller refunded not only the monthly fee but went on to refund a couple ATM fees that hit my account unreal I did not even know this could be done I am so happy they offered to help and did before the holidays.
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February 2020 by MissYummyLollipops
I enjoy banking here. This location has a very nice updated 24-7 atm! Super convenient parking lot. Checks deposit fast, money transfers at a touch of your finger stay home and bank smart.
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August 2017 by Lisa Marie Michitti
Great people, fantastic service and a whole lotta patience!
