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April 2024 by jordan skates
Always very gross inside, I feel bad for some of the workers there who seem to be wanting to get their job done and have to do it in those conditions. Everytime we order from the app at least one thing is wrong, as well as the fact that they will let you purchase extras(queso, guac, etc.) and even though they are out don’t care to reimburse you. My bowl came with beans when I never put beans on there (as i am allergic) when i tried to resolve it on the app i was offered a free drink!?! for my $20 or however much bowl?!? a free drink? really!! i’m glad i’ll have something to sip on if i go back since clearly they don’t care about their customers well being!! if someone doesn’t include something in their order it’s probably because they don’t want it or are ALLERGIC! not to mention i placed my order to be ready at 8:10 pm and purposely got there at 8:15 to give them some grace and the girl doing togo orders STILL didn’t have it ready! it’s off season the tourists have left, there was no line when i walked in. PURE LAZINESS!!!
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April 2024 by Tim Skinner
Extremely poor attention to detail. Togo orders are wrong more often than not.Edit. 2024. Embarrassing service and cleanliness. Garbage overflowing. Out of basics at 6:45 pm. Worst chipotle ever.
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April 2024 by Colton Biggs
This Chipotle skimps on ingredients every time I go here. Kind of getting annoying.
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April 2024 by Prashanth
Food was decent as per chipotle standards. Place is crowded as it is located in a very good spot.
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April 2024 by Seth Paddack
The food was disgusting and one employee is incredibly rude and has an attitude
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April 2024 by Amani and Amari vlogmas
Customer service is horrible. Rude as hell. Food is dry and tasteless. I do no recommend this place at all.
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April 2024 by Matthew
I’ve been coming to this location for quite a while. Sometimes it’s a hit or a miss. Sadly for the past couple of times it’s been non stop misses. This place honestly needs some new management because the employees here are making this one of the worst Chipotle’s I’ve ever been to. Hoping one day maybe they will get it turned around. But be careful when you order online, either you won’t get the right meat that you paid for, or you’ll pay for something and not get it.
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March 2024 by Laura Blanks
My daughter, granddaughter, and I enjoyed our selections! Always a winner!
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March 2024 by Stacy Johnson
The employees did not seem to be trained at all, they didn’t care about the service they were providing. I ordered a salad and was told after I was rung up at the cashier that they were out of salad dressing and that I could go home and make it myself.
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March 2024 by Stacia Weathington
I'm not one to give bad reviews but I’m doing this in hopes that maybe the owner will see this and make some immediate changes to this location.I am a local and a lover of Chipotle. I have come in person three times and ordered online twice. The three times I have gone into the restaurant the place has been filthy. Every table is dirty, trash-filled, and overflowing. Trash and food cover the floor. They’re always out of chips, drinks, guacamole, and vinaigrette without fail every time. I may be coming in at the worst times but I’ve gone for lunch and dinner and it all seems to be the same. When I’ve ordered online my orders have not been correct and they’re always scimping out on portions or missing items without any explanation as to why.I’m not sure if management isn’t doing their job correctly or if this location was poorly led but it’s super disappointing and if I were an owner I would like to know.
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March 2024 by Wayne N
The place is run by children....who ever owns this place should be ashamed.Edit 3/9/24Nothing new they're out of half the stuff by 530pm....really need new owner and management.
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February 2024 by Revis Dubberly
Went in tonight and got over charged and and under served, paid $62 dollars for 3 bowls and chips and queso, got charged for triple meat when only ordered double,didn’t get queso rice was crunchy and under cooked, guy behind the counter was rude as hell to my 10 year old daughter, store has really gone down used to enjoy going won’t return anytime soon, I’d rather drive the extra time to pcb, or even further to ft Walton,
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February 2024 by Dolores McCranie
It is great that they are food allergy conscious. But they don't have tomatoes by themselves or salsa without cilantro. Too expensive for not getting it the way you like.Dietary restrictions: Doesn't have soy or peanuts.
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February 2024 by Stephanie V
Utterly shocked at the disgusting food counter, lack of fresh ingredients (at prime dinner time!) and the indifferent attitude of management. I have never been so disappointed at a Chipotle. If you’re in Destin, don’t do it. Spare yourself, and save your money.
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February 2024 by Beth Riley
They refused to make my son A quesadillaWe were ordering 3 bowls and a quesadilla and they refused it.
