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December 2023 by B Bru
We had Luxury Vinyl Plank flooring installed in the bedrooms in our Condo.Laura Leigh was a pleasure to work with - she gave us advise on flooring selection , answered all of our questions and visited several times during the installation process. She provided all the necessary documents that our Condo Assoc.. required and filed for the building permit and scheduled the inspection .We were able to get the flooring and installation completed the same week . The installers were great , very professional , worked quickly and did a seamless job . We recommend Coastal Carpet and Tile Carpet One without hesitation and Laura Leigh specifically.
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December 2023 by E B
Costal Carpet and Tile installed carpet on my stairs incorrectly leaving frays along all the edges. While Laura Lee, my saleswoman, offered a full replacement, the store owner Rick refused to help. Who else owns this store? I had to get a lawyer involved to recover my $2750. Both Carpet 1 Corporate as well as Stanton Carpets (manufacturer) voided their warranty because of the incorrect installation, so no claim could be pursued. All that was offered in response by Rick was a discount for a new carpet, so after installation costs I still would need to spend a $1000 to fix their wrong. I went to this store to avoid any such issues. I thought I was working with a professional carpet company that would not allow something like this to happen, but here I am. BEWARE of this store! Nightmare.
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October 2023 by Edward B.
bad experience with this store. Owner was rude and refused to resolve this issue. Big mistake going to carpet 1 and buying from Rick. I had to take this to the lawyer to get resolved.
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September 2023 by Lisa LeClere
Lisa Rothe is truly amazing! She was so patient with me as I was back and forth on tile patterns. She was able to find the exact tile I wanted. Installation was set up quickly and the guys who installed it were fantastic. I am over the moon with the results and the customer service I received. Chris and Hunter were also very patient and meticulous with the cuts and the layout of the tile. My kitchen floor looks absolutely beautiful!
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September 2023 by Vicki Ellison
We had the best customer service with Lisa, even when I asked her to come back out and remeasure for the whole house. Selection was easy, installation was easy and very satisfied with their work. The installer, Chris, came in and efficiently installed our flooring and even came back after the job was done to fix a small part of the flooring under a doorway. Would highly recommend them to do your work.
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September 2023 by Tony Semadeni
Great Sales Guy who made ordering everything very easy. The best 2 Carpet Installers, I've ever had. Highly Recommend them for all your Carpet & LVP needs.
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August 2023 by Alex Basin
Coastal Carpet & Tile did a superb job on our carpet replace project! The whole project took about a week from first contact to completion. Our salesperson is Lisa and she is great! She came out to take measurements and met us at the showroom next day to help us with carpet selection and completing the order. Thank you so much Lisa! The carpet installers Chris and team were great - showed up on time and worked diligently until completion. Very reasonably priced. Fully satisfied. Highly recommend them.
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June 2023 by Melissa James
I’m Missy James, principle designer w/ M Wright Designs. I recently had the pleasure of working with Rhonda Johnson “RJ” @ Coastal Carpet & Tile.Her professionalism & organization was top notch. My assistant & I pulled tile & flooring for an 8 BDR/8.5 BATH & were completely wrapped up in just over an hour! THAT NEVER HAPPENS….. A big thanks to RJ & her team - It’s a must stop when building your next home or just doing a little refresh!
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June 2023 by Karla Gillan
Rhonda Johnson helped us find the perfect floors for our home. We were ready to upgrade from LVP to authentic wood floors and she found us the perfect one for our beach home. I might even pull up all our area rugs because I just want to see the gorgeous floors! Go see her. She’s incredibly easy to work with and the store has tons of selections!
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June 2023 by Chris Gillan
Love our new floors, and RJ was amazing to work with! HIGHLY recommended!!
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February 2023 by Marissa Lee
Costal Carpeting and Tile did a great job with my vinyl flooring. I really appreciated Lisa’s expertise and quick response any time I had a question. Chris and Hunter did a wonderful job installing my flooring. No complaints what so ever!!
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February 2023 by Scott S
Lisa helped us pick out carpet for our bedrooms. She was knowledgeable and easy to work with. Chris and his crew did the installation, and were polite and professional. We were very happy with the job they did. Next time we need carpet, we will be contacting Lisa.
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January 2023 by Karen Wynne
Chris sold us carpet for two bedrooms in our condo that we specifically discussed was utilized part time as a short term rental. He assured us the carpet we had chosen was of good quality, would hold up well and was easy to clean. Something he failed to mention was that there would be NO WARRANTY since the unit was not 100% of the time owner occupied. Well after three years of poor performance (stained enough to require professional cleaning multiple times each year) we had had enough with a last stain and matting that was not recoverable after multiple cleaning efforts. Chris came out and look at it, laughed about what idiots renters are and sent me a teeny tiny copy of manufacturers disclaimer about non-owner occupied residential use - that he failed to provide during the sale process. Very disappointing experience. Do not recommend. Buyer beware.
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January 2023 by Joanna Rodriguez
Easiest part of recent renovation was the flooring from start to finish. We had other issues leading up to install that pushed back flooring and Todd got it done asap when we were ready. Installer was awesome as well. Wouldn’t use any other company.
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December 2022 by William Rusnak
Lisa assisted in picking the right flooring for us and Robbie’s crew did an outstanding job of installing. We highly recommend these two professionals to help you with your projects.
