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March 2024 by Hunter Leblanc
Dawn and Nicholas were great. Great customer service and clean and organized store! Also great sales!!
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November 2023 by Amber Seay
This store is the worst. I can’t count how many times I’ve come here to get shoes and the store is locked and closed when they are supposed to be open. Store hours are 10-8 so why is it 11 am and the doors are locked and I’m sitting outside? Does this store just make up their hours each morning based on whether or not the employees want to work? Friendly note, we can see you inside… ignoring us while we wait for you to open the store when it was supposed to be open an hour ago. We don’t drive an hour out here to sit outside.
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October 2023 by Brad Hunziker
This store is an absolute joke! Don’t spend a dime here. False advertising with their BOGO. Because your second pair is $5 more you get no sale at all. Cashier needs to retire since she hates her job so much.
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August 2023 by Kevin Schmidt
I live in destin. Your listing says open until 8pm. We got to the door at 6:46. It was locked. The employee said they close at 7 and were already closed. Extremely disappointing. Driving out to shop for back to school only to be closed before posted hours is lazy and disappointing.
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August 2023 by Devin Keith
I live in the area, and every time I go in the staff helps me get what I need. I recommend it to anyone in the area, just be aware it’s very busy at times.
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July 2023 by James McClung
If I could give this place zero or negative stars I would. If you are in the mood to waste your time this place is definitely your place. There were so many supposed sales promotions in this store, that none of the employees really knew what was going on. It is a scam and waste of your time to spend there, trying shoes on etc. Only to find out that none of the promotions listed by the shoes were not for the shoes you picked out. This is a horrible way to treat customers and I will never be back. Buyer beware!
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July 2023 by Kevin Woods
I would say their disorganization and disarray was due to lake of employees but it is a small store and 4 people were working behind the counter. Not a single person ask to help find anything. That was a waste of store space.
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December 2022 by Christi Jones
I was able to find some great deals during the Black Friday sales.
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September 2022 by Jamie Svenson
Was just in the store, the lady working behind the counter acted like she couldn’t help me. I was going to spend a $150 on a pair of shoes and get the second 50% off. I asked her if they by any chance came in wide all she said was idk, then I told her that the guy told me that she could order the other color for me. She said who told you that. Another employee just so happen to walk up and heard me asking about it and said yes we can order the other ones online and ship them to your home at this point I was extremely aggravated, and told them not to worry about it because she acted like I was bothering her. I work in sales and I know that the way she was acting towards me I would never be that way. So now I will go to the official website that makes the shoes and order from them.
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August 2022 by Kenny Lord
Ordered a pair of shoes online, ended up buying a size smaller than needed, a big thank you to Mr. Julius, Store Manager, for checking to see if they had the right size in stock and got them for me.Will be returning for future business.
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August 2022 by Nina Durham
The staff didn't greet you when you walk in the store. They had a really good sale though.
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July 2022 by Stephanie Graeter
Girls' trip shopping with group. Friends found just what they needed to complete their new outfits.
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May 2022 by Lizbeth Steagall
I don't have much to said about Rack Room Shoes. Why?? because I CAN'T BELIEVE THEY ONLY DO MILITARY DISCOUNT ONE DAY OF THE WEEK. THIS IS HOW THEY APRECIATE THERE VETERANS. VETERANS FIGHT FOR THIS COUNTRY ONLY ONE DAY OF THE WEEK. SHAME ON RACK ROOM SHOES. ? ? ?
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April 2022 by Pamela H.
I don't understand why Rack Room has poor reviews. The employees were very kind and helpful, the prices can't be beat. I got matching shoes with my son at an incredible price (although these shoes weren't part of their BOGO). They have such a great selection of shoes, a little bit of everything. From sneakers to crocs to sandals and formal kicks. I don't understand so I thought I'd leave a review that favors it here. I keep coming back to check the selection and highly recommend rack room!
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March 2022 by Liz Stevens
I didn't catch the salespersons name but she was so helpful. Directed me to the exact shoe I needed and I extremely happy with my purchase
